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It may not always be possible to get the same coach, book as early as possible for multiple sessions.

REALagility™ Team Performance Coaching with BERTEIG
1-Hour Sessions

Book A Convenient Time For Your Entire Team

One-on-One Expert Support

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BERTEIG logo - Agile training, agile coaching

REALagility™ Team Performance Coaching with BERTEIG

Join a BERTEIG experienced consultant for a one-hour “Lean Coffee” coaching session to improve your whole team’s performance.

 

Agenda:
1. Generate and sort topics (8 min)
2. Respond to topics in 5 minute increments (45 min)
3. Recommended action items and resources (7 min)

 

Certification Process:

1. Register your team for REALagility™ Team Performance Coaching with BERTEIG

2. Get your group to prepare questions for the one-hour session with the BERTEIG trainer

3. Attend the instructor led REALagility™ Team Performance Coaching with BERTEIG

4. Start to implement the actions learned in the session and support the group learning

5. Achieve the team benefits that you thought were beyond your grasp.

Who should attend REALagility™ Team Performance Coaching with BERTEIG:

  • If you are stuck and need guidance on how to move forward, a one-hour session may lead to a breakthrough solution and the confidence to see the task through.
  • Work on yourself and allow yourself to make meaningful changes in your day-to-day work life.
  • Support your group to make lasting changes that will support self-organisation.
  • Learn tips from others who have already been where you are and save yourself weeks or months of time ‘doing the wrong thing’.
  • Learn the mindset of an experienced Agile coach and what is needed to ‘be Agile’ in your current role.

REALagility™ Team Performance Coaching with BERTEIG is recommended for almost anyone who is part of an Agile organisation; the whole team can attend. 

Come with an open-mind and a willingness to be challenged. BERTEIG coaches will guide your team to become the heroes in the department!

REALagility™ Team Performance Coaching is for:

  • Team Leads
  • Project Managers
  • HR Managers
  • Executives
  • Customer Representatives
  • Operations Managers
  • Executive Assistants
  • Sales People

Access to some of the best Agile minds in the industry.

1 PDU | 1 SEU (REP with ICAgile®, Scrum Alliance® and PMI®)

A way to break through – BERTEIG coaches have done it before and can guide your next steps.

BERTEIG Benefits:

The BEST informative, practical and inspiring virtual learning environment.
No slides! | In-depth simulation.

Perpetual access to all the content of the course in our learning management system AND all future updates to the course materials.

Free follow-up coaching support from your Agile trainers to make sure that you have confidently understood the learning objectives.

Progress towards advancing your BERTEIG Professional status.

Free “Agile Advice” e-book – Creating High Performance Teams In Business Organizations.

Access to the BERTEIG LMS. Everything you need for your class is prepared by agile experts for you to become familiar with the learning materials before the class starts.

Dozens of supplemental learning resources designed to help you create adaptive product teams in any business

Additional discounts including a “pay-it-forward” discount for your colleagues AND 35% off two critical follow-up courses for Scrum Masters.

Networking opportunities with agile professionals

Mishkin Berteig

Mishkin Berteig Chief Executive Officer and Certified Scrum Trainer

Canada's Best Known & Longest-Standing Certified Scrum Trainer®
Mishkin Berteig leads, mentors, trains and coaches teams and organizations, managers and executives. Mishkin helps organizations become more effective by using methods such as Scrum, Extreme Programming (XP), OpenAgile® and Lean. These methods present the best balance between chaos and bureaucracy; they allow human creativity and problem-solving to flourish in the service of tangible corporate and organizational goals.

Mishkin has over 20 years of professional experience with Agile methods. Mishkin publishes articles and thoughts about agile on Agile Advice. Mishkin has trained people from Canada, the United States, India, China, the Middle East and Europe. Mishkin Berteig is President and co-founder of BERTEIG.

Mishkin Berteig Presenting at PMI Chapter on Agile Project Management

Mishkin Berteig has been training, coaching and consulting for organizations since 1995. Mishkin co-founded BERTEIG in 2004. Mishkin is committed to helping individuals, teams and organizations to transform their way of working and achieve Real Agility.

Mishkin has assisted organizations of all sizes to make the transformation from traditional methods to Agile methods (Extreme Programming, Scrum, Lean, Kanban, OpenAgile). Mishkin has helped with culture change, change management, executive management coaching, Agile management, Agile product, project and operations management, Agile teamwork and Agile engineering practices. Mishkin is a co-author of the Real AgilityProgram, BERTEIG’s solution for organizations to achieve higher levels of organizational agility.

Mishkin has developed and delivered Agile training both in public and in-house seminars for over 10000 people in Canada and abroad. Courses have been as short as three hour intro-style and as long as five day boot-camp-style, and audiences have ranged from junior team members to senior executives. Mishkin has been a Certified Scrum Trainer since 2005 and is the longest-standing CST in Canada.

Mishkin writes regularly for the BERTEIG blog (formerly Agile Advice) with hundreds of articles about agile methods. Mishkin is also the author of two books “Agile Advice” and “I Am Not a Great Leader”.

Leadership Coaching/Training Highlights:

  • 2001: Advised the CIO of Charles Schwab, Geoff Penny, on Extreme Programming and Agile in the IT department as to how it may improve their existing Rational Unified Process implementation.
  • 2003: Workshop for CTO Rich Freyberg and direct reports of Schwab Capital Markets on Agile methods, focus on XP. The highlight of this experience was telling Rich to “shut up” because he was constantly interrupting the proceedings. (We had a long pre-existing relationship before that event – I didn’t get fired.)
  • 2004-2005: Consultant, coach and trainer at Capital One in Richmond Virgina. Worked closely with another consultant on a major assessment/report for the CTO Gregor Bailar and then worked with numerous senior managers as a coach and consultant. Also worked closely with a number of well-known agilists including Mary Poppendieck, Michael Hamman, Michael Spayd, and others.
  • 2005-2006: Certified Scrum Master class for the Director and Senior Managers at Siemens, Trango division, co-trained with Jeff Sutherland. Followed up with them for the next 18 months as their Agile coach and trainer, working directly with their senior managers.
  • 2006: Coach at RWDI working with the team on a Scrum adoption. A team-level crisis escalated to working with one of the VPs on a financial model to show the value of focus and rapid delivery.
  • 2007: Custom training for Dan Lesage, Software Development Director at Adobe and his senior managers. Focus on solving change management problems.
  • 2008: Lots of work with leaders and managers at Research in Motion (RIM) – BERTEIG got fired, eventually. Leadership didn’t enjoy looking at cultural issues in the organization. No names here, but it was a great learning experience for us to see how deeply culture matters in attempting to do a transformation.
  • 2009: Another bad experience: delivered a private training for OpenText to the CIO Nicholas Oddson and his senior leadership team. We totally bombed it and were not invited back. Lots of learning here too.
  • 2009-2011: Strategic consulting, executive presentations, Agile Coach Training for RBC and the newly-formed Agile Centre of Excellence.
  • 2010: Training, coaching and consulting at Suncor in Fort McMurray. First major engagement in a non-software Agile Transformation. Worked with Darin Zandee, Superintendent responsible for 200 people on the mine site, and his senior managers. Included one-on-one leadership coaching for Darin.
  • 2010-2011: Group leadership coaching and workshops for Cam Crosbie, AVP then CIO of Equitable Life, and his business peers. Focus on helping Cam and his peers function effectively as a leadership team in the context of an Agile Transformation.
  • 2011-2014: Training, coaching and consulting at Schlumberger Beijing Geosciences Centre working with Pearl Chu, Technology Centre Manager, in Beijing. Included leadership coaching for Pearl, Agile Coach Training for senior and mid-level managers reporting to Pearl.
  • 2012-2013: Leadership coaching and consulting over 18 months for Frank Leong, VP Business Technology and his colleagues including Michael O’Sullivan, President. Included a systematic leadership development program of our own design which has evolved over time to become the “Real Agility Leadership Track” and the “Real Agility Management Track”.
  • 2013: Executive presentation on Agile Transformation for FreshBooks leadership team.
  • 2014-2015: Multiple leadership presentations and workshops with Simon Palmer, CIO and his senior leadership team at LoyaltyOne. Focus on leading with integrity during their Agile Transformation.
  • 2016: MAJOR HIGHLIGHT: Attended and received Leadership Circle Profile Certification™. The Leadership Circle system has informed our work with leaders ever since.
  • 2016-2017: Focus on internal organizational development at BERTEIG and personal leadership development. Did no significant work with leaders in client organizations this year in order to focus on cleaning up our own house, so to speak.
  • 2018-2020: Design and deliver a custom leadership program for Scotiabank over 18 months covering mindset, Agile methods, leadership development, lean thinking, community development, technical excellence, and organizational change. Roughly equivalent to an MBA focused on leadership and organizational agility. Delivered to a cohort of 21 senior and mid-level managers.
  • 2019: Work with my own coaches to develop their leadership coaching ability, primarily focused on our engagement with Trader working with Steve Maidment, Chief Delivery Officer.

Select Client List:

  • Banking: Scotiabank, RBC, BMO, TD Canada Trust, CIBC, HomeTrust, Capital One, Charles Schwab, Key Bank
  • Energy/Resources: Schlumberger, Bruce Power, Suncor Energy, Geosoft
  • Insurance: Great West Life, Liberty Mutual, Equitable Ins., Empire Life, Economical Ins. Grp.
  • Telecom: Ericsson, Blackberry, Siemens, Telus, Rogers, Bell, Nortel
  • Media: Globe and Mail, Shaw Media, ZU, Canoe.ca, CBC, Glacier Media, Post Media, TV Ontario, Comcast
  • Loyalty: LoyaltyOne, AIMIA, Points.com, Empathica
  • Technology: Adobe, Blueprint, Freshbooks, Intuit, Irdeto, Kijiji, MyPlanet Digital, OpenText
  • Education: Xello/Career Cruising, Desire2Learn, Queens University, University of Guelph
  • Government: Goverment of Canada, Government of Ontario, City of Fort McMurray,
  • Other: App Annie, Modernizing Medicine, Trader.ca, D+H, Workopolis, 407ETR, British Counsel, PHH, Ganz, RWDI

Certifications and Accreditations:

Certified Scrum Trainer®, Path to CSP Educator®, CSP-PO, CSP-SM, SAFe Program Consultant

ICAgile Authorized Instructor, ICAgile Certified Professional (ICP)

Leadership Circle Profile Certified, Master of OpenAgile, Team Kanban Practitioner

BSc, Computational Science

Testimonials:

An engaging, thorough look at best practices behind true product ownership and working within Scrum. Expert instruction that was never boring and full of insightful learnings. It goes without saying that Mishkin knows his stuff, and is eager to teach Real Agility and Scrum to the world. – Matthew Parkinson, Director of Digital Product Management, Investors Group/ IGM Financial 2019

Mr. Berteig is a wonderful trainer and presenter of the materials covered. His experience in leading discussions around the various concepts and facilitating exercises used to feel the effect of Scrum were appropriate in relation to the audience’ prior experience and knowledge of the topic. – Simonne Cormier, Training Development and Coordinator, Veterans Affairs Canada, 2019

Experience Summary

  • Over 23 years practising, managing and coaching Agile Process and Development
  • Over 14 years experience teaching Scrum (and Agile) in a classroom
  • Over 11 years experience applying Agile outside of technology environments

Publications

2018


Support independent publishing: Buy this e-book on Lulu.
…or from the iBookStore!

2014


Support independent publishing: Buy the Agile Advice e-book on Lulu.
…or from the iBookStore!
…or from Amazon!

 

Other Interesting Facts about Mishkin Berteig

Mishkin has four children. His oldest is nearly 23 and his youngest is 11. Mishkin is, of course, extremely proud of his children who are all artists of various types… following firmly in the family tradition. Mishkin’s parents, step-parents and siblings are also mostly artists.

Mishkin worked for Peters Surveys Ltd. as a junior team member in the late 80’s and early 90’s on and off. One of the big projects Mishkin assisted with was the Husky Oil Upgrader project just outside of Lloydminster, SK. Mishkin did both field work and site map calculation work for the grading of the site prior to construction.

Mishkin travelled to Belize on a one-month service project with a number of other youth in early 1990. Mishkin’s flights were eventful including a last-minute aborted landing due to a storm around Cancun. Mishkin travelled throughout Belize including Corazal, San Ignacio and Dangriga.

Mishkin has a few hobbies and past-times that generally follow in a 10-year cycle: custom Lego building, robotics, coin collecting, mathematics, and music composition. Of these, Lego and mathematics are currently at the fore of his attention.

Mishkin grew up in Saskatoon, Saskatchewan and loves that city very much. He hasn’t lived there for many years, but when he returns he often is overwhelmed by emotion as he visits favourite spots such as the University of Saskatchewan campus, the bridges and river valley, and the Broadway strip.

 

Presentations

Leadership Agility – Luck, Love and Truthfulness” – 20181011 – Agile North Meetup

Agile Architecture Master Class” – 20180515 – Private Client

Scrum vs. Kanban vs. ADKAR vs. Kotter – Which Is Best For You?” – 20171031 – Global Scrum Gathering Dublin

Real Agility for Everyone” – 20170921 – Private Client

Doubling Productivity with Real Agility” – 20170613 – Project Management Institute SWO Chapter

Launching Agile Teams – The Skills Matrix” – 20161114 – Toronto Agile Conference

Jerry Doucett

Jerry Doucett VP Training Services, Senior Consultant and Advisory Instructor

Accredited Kanban Trainer, Agile Enterprise Transformation Expert, ICAgile Certified Instructor, Scrum Inc. Scrum Trainer, SAFe Program Consultant® and Enthusiastic Photographer
Jerry Doucett is a Strategy and Delivery expert, Business Advisor, Leadership Consultant, and Professional Trainer with over 30 years hands-on experience in improving business practices, and developing and delivering learning and development programs for software and process management initiatives.

He is currently responsible for the management, development, and delivery of public and private classes and workshops for our clients, while also serving as a Business Improvement Consultant and Coach leveraging Agile and Lean practices for several enterprise business transformations.

Jerry's approach is to provide guidance to individuals and organizations on four key success pillars:

1) cultivating in-house expertise on business improvement practices that leverage Agile and Lean,
2) defining enterprise change management and implementation strategies,
3) designing and building coaching and training programs to organically grow, manage, and improve sustainable capacity, and
4) developing collaborative, long lasting relationships between business & IT partners.

Jerry’s Story

Teaching has always been a passion for me. I remember several of my primary school teachers saying I should consider being a teacher one day because I seemed to have an inclination for it. In high school I partnered a small start-up company where we taught computers and programming languages to youth on evenings and weekends. Much later during mid 1990’s I taught several University night school classes. I loved all of it, but at the time I never thought I’d actually end up working the front of a classroom.

My first exposure to Scrum was in 2008 as a Project Manager at MapInfo Corporation. There was considerable animosity between business and IT because of project issues so we decided to try Scrum in the hope of bringing business and IT together. Eighteen months later we had transformed most of the global organization (North America, Europe and Asia) by building a scaled system of interconnected Agile services and teams. In essence we were operating as Enterprise Agile Coaches and educators but we didn’t call it that – it’s just what we did.

In 2010 I became an Agile Practice Lead in the Royal Bank of Canada’s Agile Centre of Excellence where I spent about 1/2 of my time building and delivering training classes. This was where I realized I would be happy spending the rest of my career teaching Agility. While at RBC I taught Scrum and Agile classes to over 800 people globally which solidified my desire to teach Scrum and Agile for the rest of my career.

Over the next few years I taught and coached Scrum, Kanban, Lean and Agile at organizations like Telus, Canadian Tire, LoyaltyOne, and Sick Kids Foundation. It was rewarding but I wanted more. Then in 2016 I had the fortune of becoming an instructor and coach at BERTEIG. It’s been a fantastic experience. I’ve delivered hundreds of classes to thousands of people and it’s been very rewarding working alongside many world-class Scrum instructors and learning from them.

In January 2019 I added new height and breadth to my career when I became an Accredited Kanban Trainer (AKT) with Kanban University. Since then it has been an honour to teach and certify people in Kanban as their eyes light up when they realize it is an alternate path to Agility.

The one thing that eluded me was to become a Scrum trainer for a globally recognized certification agency. In 2016 I earned the Scrum Trainer designation with Scrum Inc. This has allowed me the privilege of providing a meaningful certification option and a balanced view of Agility by combining my own knowledge and teaching with the wealth of globally recognized experience at Scrum Inc. and BERTEIG. I’m really enjoying where this path has taken me and how I leverage it to help others achieve their own personal and professional learning goals and outcomes.

After decades working in the Software and IT industry I have finally found the sweet spot where I hope to finish my career – as an Agile trainer with the credentials to certify people with globally recognized agencies in Scrum and Kanban. I am humbled by the opportunity to represent Jeff Sutherland and his team as one of their trainers. Combining that status with my credential from Kanban University as an Accredited Kanban Trainer (AKT) as well as my hands-on experience working in the industry for over 30 years should hopefully provide a balanced and well-rounded experience for any student that chooses to join me in a classroom or learning event.

Jerry Doucett is a Strategy and Delivery expert, Business Advisor, Leadership Consultant, and Professional Trainer with over 30 years hands-on experience in improving business practices, and developing and delivering learning and development programs for software and process management initiatives.

He is currently responsible for the management, development, and delivery of public and private classes and workshops for our clients, while also serving as a Business Improvement Consultant and Coach leveraging Agile and Lean practices for several enterprise business transformations.

For well over a decade Jerry has been supporting Agile transformation strategies. On numerous occasions he has served as an integral coach, mentor, advisor and team member on several enterprise transformation leadership teams including several companies with over 50,000 employees.

Jerry has developed and delivered Agile training for over 3,500 people in Canada and abroad. He has been teaching private Scrum classes under license for Jeff Sutherland and Scrum Inc. since 2016. His tailored materials include everything from introductions to advanced role-focused topics, and target audiences from junior team members to senior executives at multinational corporations. He has contributed many blog and online articles over the last few years, and his book (published October 2018) is “The Scrum Master Guide to Choosing Retrospective Techniques”.

Select Client List:

  • RBC Royal Bank of Canada, TD Bank, Royal Trust, Scotiabank, BMO, Concentra Bank
  • GFSA, London Life Insurance, Great West Life Insurance, Canada Life
  • Carbonite (EVault), Deloitte, TELUS, Canadian Tire, Pitney Bowes
  • LoyaltyOne (AirMiles Corporation), Sick Kids Foundation
  • MapInfo Corporation, ESI Canada, DigiMap, ExtenSys, General Motors
  • Hydro One, Toronto Hydro, North York Hydro, SPL Worldgroup

Certifications and Accreditations:

Accredited Kanban Trainer, Scrum Inc. Scrum Trainer, ICAgile Certified Instructor, Kanban Management Professional

Scrum Alliance® Registered Education Provider, Certified Scrum Professional

Certified Scrum Master, Certified Scrum Product Owner, Certified Scrum Developer, Professional Scrum Master I

SAFe® Program Consultant, Project Management Professional

Prosci ADKAR® Change Management Professional

B.A.A, HONS, Applied Geography, Economics Minor, Ryerson University

Experience Summary

  • Over 30 years in software and process development initiatives
  • Over 20 years of applying project management practices
  • Over 14 years assisting organizations to leverage Agile and Lean approaches
  • Over 10 years assisting enterprise Agile transformations

Testimonials:

“I wanted to acknowledge Jerry for his support and mentorship as he was pivotal as I on boarded to a new role within a new department and new Scrum team; a team newly formed and new to Agile. Jerry supported the team through training including User Story Writing and Agile estimation workshops among many. During team lift off Jerry identified that both road map and product backlog were missing from ‘delivering value’ stream and as a result we saw a team with constantly changing focus, a large number of product responsibilities and a lack of clarity on priorities. The Scrum process does facilitate changing priorities, but it doesn’t help the team adapt. This was an extremely challenging experience but a tremendous learning opportunity for me as I had guidance and gained key insights from this experienced Agile Enterprise Coach. I am fortunate to have been able to rely on Jerry’s leadership, experience and coaching. Thank you!” – Angeline Lim, Program Implementation Manager at Loyalty One

Publications

2018 – The Scrum Master Guide to Choosing Retrospective Techniques

Book Cover - The Scrum Master Guide to Choosing Retrospective Techniques

(Currently only available on Lulu.com in ePub format.  Click the image for more information.)

Presentations

Kanban Case Study” – 20190121 – Private Event

David Vicentin

David Vicentin Senior Agile/Lean Consultant

David Vicentin has delivered Operational Excellence and Agile implementation for the past 15 years as a management consultant.  His clients come from diverse industries in North America, South America and Europe.

Working at different organizational levels from operatives to senior management, his focus is to achieve sustainably higher results.  David has trained, mentored and coached thousands of people for many businesses, with a focus on increasing personal performance for coaches and improving their business environment, overall.

As an Industrial Engineer, Master in Economics and Finance and Master Black Belt in Lean Six Sigma, his ability to evolve people results in service delivery which increases value, reduces cost and improves both quality and productivity for his clients.

Facilitator of more than 250 projects using DMAIC, DMADV, RCA, Kaizen, FMEA and SCRUM, he focuses on cost reduction, quality and productivity improvements, cash flow improvement and customer satisfaction.

High profile clients include Volkswagen, Saint Gobain, Nortel Networks, Sherwin Williams, Coca-Cola, SITA, HSBC and Rolls Royce.  David has lead projects and workshops in materials/logistics, manufacturing, purchases, finance, sales, R&D and information technology areas.

David Vicentin has delivered Operational Excellence and Agile implementation for the past 15 years as a management consultant.  His clients come from diverse industries in North America, South America and Europe.

Working at different organizational levels from staff to senior management, his focus is to achieve sustainably higher results.  David has trained, mentored and coached thousands of people for many businesses, with a focus on increasing performance and improving business results.  David is a consultant, coach, facilitator, and trainer at all organizational levels.

As an Industrial Engineer, Master in Economics and Finance and Master Black Belt in Lean Six Sigma, his ability to evolve people results in service delivery which increases value, reduces cost and improves both quality and productivity for his clients.

Facilitator of more than 250 projects using DMAIC, DMADV, RCA, Kaizen, FMEA and SCRUM, he focuses on cost reduction, quality and productivity improvements, cash flow improvement and customer satisfaction.

Recently, David has increased his focus on business results with coaching and training on design thinking, lean startup, marketing, sales, product management and business strategy.

David has lead projects and workshops in marketing, materials/logistics, manufacturing, purchases, finance, sales, R&D and information technology areas.  David specializes in Productivity Techniques, Management Systems and, Finance focused to increase business results.

David coordinates and leads projects in many countries as he is fluent in English, Portuguese and Spanish.

David joined BERTEIG in July 2017.

Select Client List:

  • Financial Services: HSBC, Mastercard, Scotiabank, Great West Life, Concentra
  • Automotive: Rolls Royce, Trader.ca, Alberta Motor Association (AMA)
  • Healthcare: Sick Kids Foundation, Canadian Institute for Health Information (CIHI)
  • Other: Coca-Cola, LoyaltyOne, SITA, HOOPP

Certifications and Accreditations:

  • Team Kanban Practitioner (TKP), Kanban Management Professional (KMP)
  • Certified Scrum Professional (CSP-SM), Advanced Certified Scrum Product Owner (A-CSPO)
  • Lean Six Sigma Master Black Belt (LSSMBB), Design Thinking Trainer (DTT)
  • Leadership Circle Profile (LCP), Agile Certified Practitioner (PMI-ACP)
  • BSc. Production Engineering (POLI-USP), Master in Finance and Economics (Fundacao Getulio Vargas – FGV)

Experience Summary:

Over 15 years’ experience in designing and delivering training, on business topics, Lean Six Sigma and Agile Methods.

Testimonials:

“Derived from the fact that our organization has approximately 100,000 employees, it is an organization with a lot of structure, processes, protocols, therefore the projects carried out have long and bureaucratic project flows, however, due to needs and priorities we challenge ourselves to be able to perform a disruptive technological tool, with the objective that thousands of our employees are empowered and have a virtual library of contents and information that will help them to fulfill their roles.
With this Agile accompaniment we have broken paradigms, in this specific project, Agile techniques (Scrum) has given us the necessary support to convince employees that change of mentality, mainly with a collaboration approach, incremental deliveries, better way in the form of negotiation with internal clients, external (suppliers) and the most important thing as we do from day 1 more tangible results.
Thanks to Coach David we have found the right paths in the way that intervenes and guides us promptly in the project.” (translated from Spanish) – Andrés L Nava, Talent Development Leader, Coca-Cola

Pedram Malek

Pedram Malek Agile Trainer

Pedram is an enthusiastic trainer and coach. He holds a BSc. in Computer Sciences and has been developing software for over 14 years in a variety of industries, including industrial engineering automation, SaaS, e-commerce and logistics applying Agile principles. Using various agile frameworks and technical practices, he trains and coaches IT leaders and teams to create capable, dynamic and focused environments that can deliver high value and quality products and services with attention to continuous improvement.

Pedram directs the development of BERTEIG's core technology that supports our vision and strategy. 

Pedram is an enthusiastic trainer and coach. He holds a BSc. in Computer Sciences and has been developing software for over 14 years in a variety of industries, including industrial engineering automation, SaaS, e-commerce and logistics while applying agile principles to his work. Using various agile frameworks and technical practices, he trains and coaches IT leaders and teams to create capable, dynamic and focused environments that can deliver high value and quality products and services with attention to continuous improvement.

Pedram directs the development of BERTEIG’s core technology that supports our vision and strategy.

Pedram joined BERTEIG in February 2017.

Certifications and Accreditations

  • IC Agile Accredited Trainer
  • Certified Scrum Professional, Certified Scrum Developer, Certified Scrum Master, Certified Product Owner
  • Kanban Management Professional, Team Kanban Practitioner,
  • Leading SAFe
  • BSc. in Computer Sciences

Selected Client List

  • autoTrader, Scotiabank. CIHI (Canadian Institute of Health Information), Bell Media, Bell Canada, Infor, First National Bank, SCI Marketview, Carfax

Experience Summary

  • 14 years experience delivering technical solutions
  • 7 years experience leading teams
  • 10 years experience applying Agile engineering techniques

Yes, it is a 100% money-back guarantee.

At BERTEIG we love what we do and we are very confident in the quality and delivery of our training.  If our training fails to satisfy your learning objectives, you may make a request for a full refund - no questions asked.
Still not sure?

We occasionally allow people to audit our training before buying it. If you are interested in auditing a learning event, send us a request here.

Bonus Offer

For those who have registered for the Scrum Master Bootcamp with CSM® (Certified Scrum Master®)

This one-hour session is offered complimentary 

Just another way that we add EXTRA VALUE

REALagility™ Team Performance Coaching with BERTEIG

(one-hour team sessions)

  • Real Agility™ Team Performance Coaching with BERTEIG - no badge

    Real Agility™ Team Performance Coaching with BERTEIG

    28 OCT 2021 - Thursday - Online - Pedram Malek

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Pedram Malek for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Thu 28-Oct-2021

    Time:

    10:00 AM to 11:00 AM (EST)

    Trainer:
    Pedram Malek

    Pedram Malek


    Senior Coach and Trainer
    About Trainer
  • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

    Real Agility™ Team Performance Coaching with BERTEIG

    01 NOV 2021 - Monday - Online - David Vicentin

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --


    Read More

    Location:

    Online

    Date:

    Mon 01-Nov-2021

    Time:

    01:30 PM to 02:30 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Real Agility™ Team Performance Coaching with BERTEIG - no badge

    Real Agility™ Team Performance Coaching with BERTEIG

    01 NOV 2021 - Monday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 01-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    02 NOV 2021 - Tuesday - Online - Mishkin Berteig

    C$750.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Mishkin Berteig for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Tue 02-Nov-2021

    Time:

    01:30 PM to 02:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    03 NOV 2021 - Wednesday - Online - Petri Heiramo

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Wed 03-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Petri Heiramo

    Petri Heiramo


    Senior Agile Coach and Trainer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    08 NOV 2021 - Monday - Online - David Vicentin

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 08-Nov-2021

    Time:

    01:30 PM to 02:30 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    09 NOV 2021 - Tuesday - Online - Pedram Malek

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Pedram Malek for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Tue 09-Nov-2021

    Time:

    10:00 AM to 11:00 AM (EST)

    Trainer:
    Pedram Malek

    Pedram Malek


    Senior Coach and Trainer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    11 NOV 2021 - Thursday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Thu 11-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    11 NOV 2021 - Thursday - Online - Petri Heiramo

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Thu 11-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Petri Heiramo

    Petri Heiramo


    Senior Agile Coach and Trainer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    15 NOV 2021 - Monday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 15-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    16 NOV 2021 - Tuesday - Online - David Vicentin

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --


    Read More

    Location:

    Online

    Date:

    Tue 16-Nov-2021

    Time:

    01:30 PM to 02:30 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    17 NOV 2021 - Wednesday - Online - Pedram Malek

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Pedram Malek for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Wed 17-Nov-2021

    Time:

    10:00 AM to 11:00 AM (EST)

    Trainer:
    Pedram Malek

    Pedram Malek


    Senior Coach and Trainer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    18 NOV 2021 - Thursday - Online - Petri Heiramo

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Thu 18-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Petri Heiramo

    Petri Heiramo


    Senior Agile Coach and Trainer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    19 NOV 2021 - Friday - Online - Mishkin Berteig

    C$750.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Mishkin Berteig for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Fri 19-Nov-2021

    Time:

    10:30 AM to 11:30 AM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    22 NOV 2021 - Monday - Online - David Vicentin

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --


    Read More

    Location:

    Online

    Date:

    Mon 22-Nov-2021

    Time:

    01:30 PM to 02:30 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    22 NOV 2021 - Monday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 22-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    24 NOV 2021 - Wednesday - Online - Petri Heiramo

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Wed 24-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Petri Heiramo

    Petri Heiramo


    Senior Agile Coach and Trainer
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    29 NOV 2021 - Monday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 29-Nov-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer
  • Real Agility™ Team Performance Coaching with BERTEIG - no badge

    Real Agility™ Team Performance Coaching with BERTEIG

    30 NOV 2021 - Tuesday - Online - David Vicentin

    C$345.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Tue 30-Nov-2021

    Time:

    01:30 PM to 02:30 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
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    Real Agility™ Team Performance Coaching with BERTEIG

    06 DEC 2021 - Monday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 06-Dec-2021

    Time:

    01:30 PM to 02:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer
  • Real Agility™ Team Performance Coaching with BERTEIG - no badge

    Real Agility™ Team Performance Coaching with BERTEIG

    13 DEC 2021 - Monday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 13-Dec-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer
  • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

    Real Agility™ Team Performance Coaching with BERTEIG

    20 DEC 2021 - Monday - Online - Jerry Doucett

    C$495.00 Register Now Only 1 Spot left!

    Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --
    Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
    1. Generate and sort topics (8 min)
    2. Respond to topics in 5 minute increments (45 min)
    3. Recommended action items and resources (7 min)

    --

    Read More

    Location:

    Online

    Date:

    Mon 20-Dec-2021

    Time:

    02:30 PM to 03:30 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Advisory Instructor
    About Trainer

BERTEIG trainers are all highly experienced professionals and they offer their time in these sessions to help you with real-life challenges in the workplace.

Help your team to arrive with an attitude that shows willingness to do what it takes to improve the entire team’s performance.

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    This Certified Scrum Master training was the best online course I've ever taken. The emphasis on pre-work and passing the pre-test was good to help ensure everyone started on the same page regardless of experience. The simulation and team work in a virtual environment was great under the pandemic circumstances. The expectation of everyone actively participating, and Mishkin's and Jerry's knowledge and extensive experiences, contributed to rounding out the experience. I recommend this course whether you have Agile or Scrum background or not!

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      Real Agility™ Team Performance Coaching with BERTEIG

      28 OCT 2021 - Thursday - Online - Pedram Malek

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Pedram Malek for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Thu 28-Oct-2021

      Time:

      10:00 AM to 11:00 AM (EST)

      Trainer:
      Pedram Malek

      Pedram Malek


      Senior Coach and Trainer
      About Trainer
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      Real Agility™ Team Performance Coaching with BERTEIG

      01 NOV 2021 - Monday - Online - David Vicentin

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --


      Read More

      Location:

      Online

      Date:

      Mon 01-Nov-2021

      Time:

      01:30 PM to 02:30 PM (EST)

      Trainer:
      David Vicentin

      David Vicentin


      Senior Agile/Lean Consultant
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      01 NOV 2021 - Monday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 01-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      02 NOV 2021 - Tuesday - Online - Mishkin Berteig

      C$750.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Mishkin Berteig for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Tue 02-Nov-2021

      Time:

      01:30 PM to 02:30 PM (EST)

      Trainer:
      Mishkin Berteig

      Mishkin Berteig


      Chief Executive Officer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      03 NOV 2021 - Wednesday - Online - Petri Heiramo

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Wed 03-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Petri Heiramo

      Petri Heiramo


      Senior Agile Coach and Trainer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      08 NOV 2021 - Monday - Online - David Vicentin

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 08-Nov-2021

      Time:

      01:30 PM to 02:30 PM (EST)

      Trainer:
      David Vicentin

      David Vicentin


      Senior Agile/Lean Consultant
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      09 NOV 2021 - Tuesday - Online - Pedram Malek

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Pedram Malek for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Tue 09-Nov-2021

      Time:

      10:00 AM to 11:00 AM (EST)

      Trainer:
      Pedram Malek

      Pedram Malek


      Senior Coach and Trainer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      11 NOV 2021 - Thursday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Thu 11-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      11 NOV 2021 - Thursday - Online - Petri Heiramo

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Thu 11-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Petri Heiramo

      Petri Heiramo


      Senior Agile Coach and Trainer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      15 NOV 2021 - Monday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 15-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      16 NOV 2021 - Tuesday - Online - David Vicentin

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --


      Read More

      Location:

      Online

      Date:

      Tue 16-Nov-2021

      Time:

      01:30 PM to 02:30 PM (EST)

      Trainer:
      David Vicentin

      David Vicentin


      Senior Agile/Lean Consultant
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      17 NOV 2021 - Wednesday - Online - Pedram Malek

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Pedram Malek for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Wed 17-Nov-2021

      Time:

      10:00 AM to 11:00 AM (EST)

      Trainer:
      Pedram Malek

      Pedram Malek


      Senior Coach and Trainer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      18 NOV 2021 - Thursday - Online - Petri Heiramo

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Thu 18-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Petri Heiramo

      Petri Heiramo


      Senior Agile Coach and Trainer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      19 NOV 2021 - Friday - Online - Mishkin Berteig

      C$750.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Mishkin Berteig for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Fri 19-Nov-2021

      Time:

      10:30 AM to 11:30 AM (EST)

      Trainer:
      Mishkin Berteig

      Mishkin Berteig


      Chief Executive Officer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      22 NOV 2021 - Monday - Online - David Vicentin

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --


      Read More

      Location:

      Online

      Date:

      Mon 22-Nov-2021

      Time:

      01:30 PM to 02:30 PM (EST)

      Trainer:
      David Vicentin

      David Vicentin


      Senior Agile/Lean Consultant
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      22 NOV 2021 - Monday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 22-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      24 NOV 2021 - Wednesday - Online - Petri Heiramo

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Petri Heiramo for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Wed 24-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Petri Heiramo

      Petri Heiramo


      Senior Agile Coach and Trainer
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      29 NOV 2021 - Monday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 29-Nov-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      30 NOV 2021 - Tuesday - Online - David Vicentin

      C$345.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join David Vicentin for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Tue 30-Nov-2021

      Time:

      01:30 PM to 02:30 PM (EST)

      Trainer:
      David Vicentin

      David Vicentin


      Senior Agile/Lean Consultant
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      06 DEC 2021 - Monday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 06-Dec-2021

      Time:

      01:30 PM to 02:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      13 DEC 2021 - Monday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 13-Dec-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer
    • Real Agility™ Team Performance Coaching with BERTEIG  - no badge

      Real Agility™ Team Performance Coaching with BERTEIG

      20 DEC 2021 - Monday - Online - Jerry Doucett

      C$495.00 Register Now Only 1 Spot left!

      Join experienced BERTEIG consultants for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --
      Join Jerry Doucett for a one-hour “Lean Coffee” coaching session to improve your team’s performance. Agenda:
      1. Generate and sort topics (8 min)
      2. Respond to topics in 5 minute increments (45 min)
      3. Recommended action items and resources (7 min)

      --

      Read More

      Location:

      Online

      Date:

      Mon 20-Dec-2021

      Time:

      02:30 PM to 03:30 PM (EST)

      Trainer:
      Jerry Doucett

      Jerry Doucett


      VP Training Services, Senior Consultant and Advisory Instructor
      About Trainer

    Common Questions

    1. Q: Prices are in what currency?
      A: Canadian dollars. 
    2. Q: What methods of payment do you accept?
      A: Visa, Mastercard and American Express. We do not invoice for training. Under special circumstances we can also accept wire transfers, personal cheques, PayPal and Purchase Orders. Please contact accounting@berteig.com for special payment arrangements.
    3. Q: I need to cancel my place due to... what do I do about it?
      A: If your request to cancel is made ten (10) business days prior to the Learning Event, then you will be issued a refund and your spot will be made available for someone else. Please contact accounting@berteig.com with the order number you wish to have refunded.
      Within ten (10) business days, no refund is possible for any reason, but we will offer you a spot in a future class at 50% of the normal list price (no other discounts will apply).
      In the rare case of family or medical emergencies, please contact info@berteig.com as soon as you can and we will work with you to find a suitable solution.
    4. Q: I need to change the course date I am registered for due to... what do I do about it?
      A: As with cancellation, if your request to change dates is made ten (10) business days prior to the Learning Event, then you can be moved. Please contact info@berteig.com with your name, current course date and requested new course date.
      Within ten (10) business days, no changes are possible for any reason, but we will offer you a spot in another class at 50% of the normal list price (no other discounts will apply).
      In the rare case of family or medical emergencies, please contact us as soon as you can and we will work with you to find a suitable solution.
    5. Q: Can I send someone else in my place?
      A: Yes, you are welcome to change the registration information for a spot in a Learning Event at any time. Please contact info@berteig.com with the details including your own registration information and the full name, email address and phone number of the person who will attend in your place. There is no charge for such a change.
    6. Q: I found "the same" course for less... will you give me a discount?
      A: No, you have registered for a premium learning event with BERTEG, not a clone of some other course.
    7. Q: Do you ever offer discounts?
      A: Yes, everyone who attends one of our Learning Event is given a discount code to use on other courses or to pass along to coworkers, associates, family and friends.
      Also, if you belong to an organization that sends more than 3 people to our training courses, you may be eligible for the BERTEIG Loyalty Program. The more people that attend our training, the higher the discount available. Please contact us at info@berteig.com to find out more.
      Also, we offer "Early Bird" discounts on some Learning Events. We encourage you to register early to take advantage of these offers.
    8. Q: What if I register, then later discover a Loyalty Program discount was applicable. Can I get the discount applied retroactively?
      A: In most cases, yes you can. Please contact info@berteig.com with your order number for which you would like the discount applied and your company details.
    9. Q: Is your training tax deductible and can I get a T2202A slip?
      A: No, our training is not eligible for tax deductions. We do not give T2202A slips. T2202A slips are usually issued from Post Secondary Education Institutions like a college or university. We are not such an institution. Purchasing our training is more like purchasing a book or a ticket to an event.
        1. Q: How do I become a Certified ScrumMaster® (CSM)?
          A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/csm-certification. The training component of the CSM designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSM in-house private Learning Event.
        2. Q: What is included in becoming a Certified ScrumMaster® (CSM)?
          A: The Certified ScrumMaster® (CSM) online training that we offer includes all the materials that are needed to complete the 'training part' of the certification. There is no extra fee for the CSM online test, it is included in your registration with us. Once you have completed the training, you will receive an email within 1 week to complete the remaining step to get your certification. Full instructions will be provided in class, but don't worry, the test is straightforward! If you want to study, please consider reading the Scrum Guide.
        3. Q: How do I become a Certified Scrum Product Owner® (CSPO)?
          A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/cspo-certification. The training component of the CSPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSPO in-house private Learning Event.
        4. Q: How do I get SAFe® Scaled Agilist Certification (SA) from Scaled Agile®?
          A: Scaled Agile® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scaledagile.com/certification/courses/leading-safe. The training component of the SA® designation is available only by attending BERTEIG’s virtual designated SA in-house private Learning Event.
          We do not offer SAFe® training as a public enrolment course as it is highly contextual curriculum.
        5. Q: Where can I find more information about SAFe® training and certification?
          A: The best source of information is always directly from Scaled Agile at http://www.scaledagile.com. BERTEIG also maintains our own SAFe® FAQ page at https://berteig.com/faq-safe.
        6. Q: How do I become certified as an OpenAgile® Team Member (OATM)?
          A: The OpenAgile Center for Learning is the governing body for this certification. Full details may be found at http://www.openagile.com/TeamMember. The training component of the OATM designation is available either by attending a virtual designated OATM in-house private Learning Event.
        7. Q: How do I become a PMI® Agile Certified Practitioner (PMI-ACP)?
          A: The Project Management Institute® (PMI) is the governing body for this certification. Full details may be found at https://www.pmi.org/certifications/types/agile-acp. The training component of the PMI-ACP® designation is available either by attending a designated virtual PMI-ACP in-house private Learning Event.
        8. Q: How do I become certified as a Team Kanban Practitioner® (TKP)?
          A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/team-kanban. The training component of the TKP designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated virtual TKP in-house private Learning Event.
        9. Q: How do I become certified as a Kanban Management Professional (KMP)?
          A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/kmp-program. Note this is a two-class certification – you must complete BOTH the Kanban Systems Design® (KMP I) class AND the Kanban System Improvement® (KMP II) class. The training component of the KMP® designation is available either by attending BERTEIG virtual public Learning Events or as part of designated in-house private Learning Events.
        10. Q:How do I become a Scrum Inc. Scrum Master Product Owner® (SSMPO)?
          A: Scrum Inc® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://agileeducation.org. The training component of the SSMPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated in-house private Learning Event.
        11. Q:How can I claim my CSM® or CSPO® or SSMPO® class for PDUs from PMI®?
          A: Please log in to your account on the PMI Continuing Certification Requirements System (CCRS) website at https://ccrs.pmi.org and enter the details of your learning experience to claim the hours. Be sure to enter all the details of the class you took (CSM or CSPO or SSMPO) to claim the appropriate PDUs (16 for 2-day and 24 for 3-day).
        12. Q: How can I claim other BERTEIG event PDUs from PMI®?
          A: If you have completed a Learning Event with BERTEIG that has appropriate content e.g. BERTEIG MicroLearning™ you may claim the PDUs as private learning hours on the PMI-CCRS website.
          If asked, you may need to show evidence of registration or attendance for the class. Obtaining PDUs is your responsibility and for more information, please refer to the PMI-CCR Certification Requirements Handbook at https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/ccr-certification-requirements-handbook.pdf?la=en.
    1. Q: What if I'm shy and don't like interacting with people?
      A: Our virtual Learning Events are highly interactive and we make them safe and comfortable for even the most shy people! Our facilitators are experts in creating an online environment where everyone is encouraged to participate without forcing you to do things or say things that might be uncomfortable. This is not like school. This is not like a university lecture. This is not like a high-pressure business meeting.
    2. Q: What if I'm just coming to get a certification?
      A: Okay! We know lots of people who have come to our virtual Learning Events in the past to only achieve a valuable certification. They have told us in no uncertain terms that it was still the best "course" they have ever attended, they learned far more than they expected to, and that they were excited to apply what they learned as soon as possible. Sure, you can attend just for the certification!
    3. Q: What do I need to do to prepare for the online course?
      A:There are three things you must do beforehand to prepare for BERTEIG online Learning Events.
      1. Complete pre-work at training.berteig.com
      2. Set up Zoom for video conferencing
      3. Get familiar with Miro whiteboard collaboration
      For most Learning Events, there is some pre-work which must be completed before the class begins. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
      Check the description of your Learning Event to see if there are any special requirements.
    4. Q: Do I need a laptop or can I use my phone?
      A: You will need a laptop or desktop for the BERTEIG Learning events. Handheld devices such as tablets and phones are not suitable for the interactive nature of the classes.
    5. Q: Do you provide copies of your slides?
      A: First of all, we usually don't use slides in our Learning Events - instead we have a moderate number of handouts and these are accessed in one place using the BERTEIG Learning Management System (LMS).
      The only exception to this is the SAFe training classes where we are a delivery partner and the materials come directly from Scaled Agile - in those classes there are typically a lot of slides to go through in the training.
    6. Q: When does my Learning Event start and finish?
      A: Normally our Learning Events start at 9:00am sharp and end by 4:30pm (Eastern Time +5:00 GMT). Some Learning Events may have other schedules. Please read the page about your particular Learning Event to know exactly what time it starts and ends. Be mindful that some courses have a substantial Theory portion that needs to be completed prior to the Classroom start.
    7. Q: Do you offer your virtual Learning Events as private sessions?
      A: Yes. Please contact sales@berteig.com for more information and to receive a quote. Typically 'in-house' virtual sessions are scheduled six or more weeks after a contract has been signed - please ask for a quote as soon as possible if you think your need is urgent!
      We can also create custom online Learning Events for an additional fee. We even do train-the-trainer programs for larger organizations who wish to leverage in-house staff.
      Generally, we avoid doing the CSM, CSPO and SSMPO Learning Events as private virtual classes, and we encourage you to attend with your group to a public scheduled session.
    8. Q: What if I have an emergency and have to leave for some/part/most of the virtual class?
      A: It depends on the emergency. If it is a medical emergency for yourself or a family member, we will work with you to either re-schedule or refund your money depending on circumstances. We don't have a fixed policy about this.
      For work related emergencies, we will not issue a refund, but will offer a spot to you at a future course at a 50% discount rate.
    9. Q: What does it mean when a session is "Guaranteed To Run"?
      A:  Most BERTEIG Learning Events are given this designation, which means that if it's scheduled, we will run the class, even with just a few people registered. We do this to respect the time you have allotted to learning. Occasionally something may prevent us from running the class e.g. a health emergency, however we will do everything we can under normal circumstances to run scheduled classes; we take this seriously and it is our commitment to you.
    10. Q: Do you recommend any supplemental learning resources?
      A: Yes. We have a list of recommended reading for agility that is organized by type of BERTEIG Learning Event.
    1. Q: Does BERTEIG partner with others to advertise and deliver training?
      A: Yes. We partner with training resellers who can reach a different audience than the companies we normally serve. If you have a question about our resellers or if you are interested in establishing a partnership relationship please contact sales@berteig.com.
    2. Q: I am a trainer myself. Can I list my courses on this website?
      A: No. This is one type of partnership that we are considering but have not yet established. If you are interested in this type of partnership, please contact sales@berteig.com.
    We are a referral centric business. And as such, we stand ready, willing and passionately able to serve anybody important to you by giving them perspective, advice, recommendations, and treating them in a very special way.