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webinars

What is a REALagility™ webinar?

A REALagility™ webinar is a bitesize virtual session that helps you to understand the practices of Agile theory.

REALagility™ webinars are led by experienced BERTEIG instructors who have decades of professional experience as coaches and trainers. The webinars are designed to be short and engaging with a high level of participation from the audience.

REALagility™ webinars help everyone to understand why small changes in behaviour can maximize the value created by teams in the agile workplace.

The Process:

1. Select a date and register for a REALagility™ webinar

2. Do the pre-work before the webinar (if any)

3. Attend the instructor led virtual webinar

4. Access documents related to your REALagility™ webinar on the BERTEIG training portal

Who should attend:

  • Even if you have been doing Agile for years; REALagility webinars serve as a valuable reminder of the details.
  • REALagility™ webinars are great for networking and learning from peers, and serve as a good start to an intensive path of certification.
  • If you are considering using Agile ways of working, REALagility™ webinars are a great opportunity to learn about the best circumstances to use

The webinars are recommended for Team Leads, BAs, QAs, HR Managers, Functional Managers and anyone who would like to improve their work environment and improve their skills.

Webinars are for :

  • Team Leads
  • Business Analysts
  • Project Managers
  • HR Managers
  • Functional Managers
  • Executives
  • Executive Assistants
  • Sales People
  • Inquisitive learners

Who should NOT attend:

People who are not interested in new learning.

By attending a REALagility™ webinar you can expect any of the following:

  • To learn about product teams and how they can improve any business.
  • How to remove basic obstacles that prevent teams from achieving high-performance and real agility.
  • Learn about the Kanban method and why small incremental changes can be highly valuable.
  • Learn more about the Scrum process and how to deliver great products and continuously improve quality.
  • Describe the basics of Scrum to others.
  • Show people the advantages of Agile methods.
  • Identify environments in which agility would lead to excellent results.
  • Apply basic tools and techniques to your current role.
BERTEIG Benefits:

The BEST informative, practical and inspiring virtual learning environment.
No slides! | In-depth simulation.

Perpetual access to all the content of the course in our learning management system AND all future updates to the course materials.

PDUs | SEUs to support your learning programmes with Scrum Alliance®  or the PMI®

Progress towards advancing your BERTEIG Professional status.

Free “Agile Advice” e-book – Creating High Performance Teams In Business Organizations.

Networking opportunities with agile professionals

Mishkin Berteig

Mishkin Berteig Chief Executive Officer and Certified Scrum Trainer

Canada's Best Known & Longest-Standing Certified Scrum Trainer®
Mishkin Berteig leads, mentors, trains and coaches teams and organizations, managers and executives. Mishkin helps organizations become more effective by using methods such as Scrum, Extreme Programming (XP), OpenAgile® and Lean. These methods present the best balance between chaos and bureaucracy; they allow human creativity and problem-solving to flourish in the service of tangible corporate and organizational goals.

Mishkin has over 20 years of professional experience with Agile methods. Mishkin publishes articles and thoughts about agile on Agile Advice. Mishkin has trained people from Canada, the United States, India, China, the Middle East and Europe. Mishkin Berteig is President and co-founder of BERTEIG.

Mishkin Berteig Presenting at PMI Chapter on Agile Project Management

Mishkin Berteig has been training, coaching and consulting for organizations since 1995. Mishkin co-founded BERTEIG in 2004. Mishkin is committed to helping individuals, teams and organizations to transform their way of working and achieve Real Agility.

Mishkin has assisted organizations of all sizes to make the transformation from traditional methods to Agile methods (Extreme Programming, Scrum, Lean, Kanban, OpenAgile). Mishkin has helped with culture change, change management, executive management coaching, Agile management, Agile product, project and operations management, Agile teamwork and Agile engineering practices. Mishkin is a co-author of the Real AgilityProgram, BERTEIG’s solution for organizations to achieve higher levels of organizational agility.

Mishkin has developed and delivered Agile training both in public and in-house seminars for over 10000 people in Canada and abroad. Courses have been as short as three hour intro-style and as long as five day boot-camp-style, and audiences have ranged from junior team members to senior executives. Mishkin has been a Certified Scrum Trainer since 2005 and is the longest-standing CST in Canada.

Mishkin writes regularly for the BERTEIG blog (formerly Agile Advice) with hundreds of articles about agile methods. Mishkin is also the author of two books “Agile Advice” and “I Am Not a Great Leader”.

Leadership Coaching/Training Highlights:

  • 2001: Advised the CIO of Charles Schwab, Geoff Penny, on Extreme Programming and Agile in the IT department as to how it may improve their existing Rational Unified Process implementation.
  • 2003: Workshop for CTO Rich Freyberg and direct reports of Schwab Capital Markets on Agile methods, focus on XP. The highlight of this experience was telling Rich to “shut up” because he was constantly interrupting the proceedings. (We had a long pre-existing relationship before that event – I didn’t get fired.)
  • 2004-2005: Consultant, coach and trainer at Capital One in Richmond Virgina. Worked closely with another consultant on a major assessment/report for the CTO Gregor Bailar and then worked with numerous senior managers as a coach and consultant. Also worked closely with a number of well-known agilists including Mary Poppendieck, Michael Hamman, Michael Spayd, and others.
  • 2005-2006: Certified Scrum Master class for the Director and Senior Managers at Siemens, Trango division, co-trained with Jeff Sutherland. Followed up with them for the next 18 months as their Agile coach and trainer, working directly with their senior managers.
  • 2006: Coach at RWDI working with the team on a Scrum adoption. A team-level crisis escalated to working with one of the VPs on a financial model to show the value of focus and rapid delivery.
  • 2007: Custom training for Dan Lesage, Software Development Director at Adobe and his senior managers. Focus on solving change management problems.
  • 2008: Lots of work with leaders and managers at Research in Motion (RIM) – BERTEIG got fired, eventually. Leadership didn’t enjoy looking at cultural issues in the organization. No names here, but it was a great learning experience for us to see how deeply culture matters in attempting to do a transformation.
  • 2009: Another bad experience: delivered a private training for OpenText to the CIO Nicholas Oddson and his senior leadership team. We totally bombed it and were not invited back. Lots of learning here too.
  • 2009-2011: Strategic consulting, executive presentations, Agile Coach Training for RBC and the newly-formed Agile Centre of Excellence.
  • 2010: Training, coaching and consulting at Suncor in Fort McMurray. First major engagement in a non-software Agile Transformation. Worked with Darin Zandee, Superintendent responsible for 200 people on the mine site, and his senior managers. Included one-on-one leadership coaching for Darin.
  • 2010-2011: Group leadership coaching and workshops for Cam Crosbie, AVP then CIO of Equitable Life, and his business peers. Focus on helping Cam and his peers function effectively as a leadership team in the context of an Agile Transformation.
  • 2011-2014: Training, coaching and consulting at Schlumberger Beijing Geosciences Centre working with Pearl Chu, Technology Centre Manager, in Beijing. Included leadership coaching for Pearl, Agile Coach Training for senior and mid-level managers reporting to Pearl.
  • 2012-2013: Leadership coaching and consulting over 18 months for Frank Leong, VP Business Technology and his colleagues including Michael O’Sullivan, President. Included a systematic leadership development program of our own design which has evolved over time to become the “Real Agility Leadership Track” and the “Real Agility Management Track”.
  • 2013: Executive presentation on Agile Transformation for FreshBooks leadership team.
  • 2014-2015: Multiple leadership presentations and workshops with Simon Palmer, CIO and his senior leadership team at LoyaltyOne. Focus on leading with integrity during their Agile Transformation.
  • 2016: MAJOR HIGHLIGHT: Attended and received Leadership Circle Profile Certification™. The Leadership Circle system has informed our work with leaders ever since.
  • 2016-2017: Focus on internal organizational development at BERTEIG and personal leadership development. Did no significant work with leaders in client organizations this year in order to focus on cleaning up our own house, so to speak.
  • 2018-2020: Design and deliver a custom leadership program for Scotiabank over 18 months covering mindset, Agile methods, leadership development, lean thinking, community development, technical excellence, and organizational change. Roughly equivalent to an MBA focused on leadership and organizational agility. Delivered to a cohort of 21 senior and mid-level managers.
  • 2019: Work with my own coaches to develop their leadership coaching ability, primarily focused on our engagement with Trader working with Steve Maidment, Chief Delivery Officer.

Select Client List:

  • Banking: Scotiabank, RBC, BMO, TD Canada Trust, CIBC, HomeTrust, Capital One, Charles Schwab, Key Bank
  • Energy/Resources: Schlumberger, Bruce Power, Suncor Energy, Geosoft
  • Insurance: Great West Life, Liberty Mutual, Equitable Ins., Empire Life, Economical Ins. Grp.
  • Telecom: Ericsson, Blackberry, Siemens, Telus, Rogers, Bell, Nortel
  • Media: Globe and Mail, Shaw Media, ZU, Canoe.ca, CBC, Glacier Media, Post Media, TV Ontario, Comcast
  • Loyalty: LoyaltyOne, AIMIA, Points.com, Empathica
  • Technology: Adobe, Blueprint, Freshbooks, Intuit, Irdeto, Kijiji, MyPlanet Digital, OpenText
  • Education: Xello/Career Cruising, Desire2Learn, Queens University, University of Guelph
  • Government: Goverment of Canada, Government of Ontario, City of Fort McMurray,
  • Other: App Annie, Modernizing Medicine, Trader.ca, D+H, Workopolis, 407ETR, British Counsel, PHH, Ganz, RWDI

Certifications and Accreditations:

Certified Scrum Trainer®, Path to CSP Educator®, CSP-PO, CSP-SM, SAFe Program Consultant

Leadership Circle Profile Certified, Master of OpenAgile, Team Kanban Practitioner

BSc, Computational Science

Testimonials:

An engaging, thorough look at best practices behind true product ownership and working within Scrum. Expert instruction that was never boring and full of insightful learnings. It goes without saying that Mishkin knows his stuff, and is eager to teach Real Agility and Scrum to the world. – Matthew Parkinson, Director of Digital Product Management, Investors Group/ IGM Financial 2019

Mr. Berteig is a wonderful trainer and presenter of the materials covered. His experience in leading discussions around the various concepts and facilitating exercises used to feel the effect of Scrum were appropriate in relation to the audience’ prior experience and knowledge of the topic. – Simonne Cormier, Training Development and Coordinator, Veterans Affairs Canada, 2019

Experience Summary

  • Over 20 years practising, managing and coaching Agile Process and Development
  • Over 11 years experience teaching Scrum (and Agile) in a classroom
  • Over 8 years experience applying Agile outside of technology environments

Publications

2018


Support independent publishing: Buy this e-book on Lulu.
…or from the iBookStore!

2014


Support independent publishing: Buy the Agile Advice e-book on Lulu.
…or from the iBookStore!
…or from Amazon!

 

Presentations

Leadership Agility – Luck, Love and Truthfulness” – 20181011 – Agile North Meetup

Agile Architecture Master Class” – 20180515 – Private Client

Scrum vs. Kanban vs. ADKAR vs. Kotter – Which Is Best For You?” – 20171031 – Global Scrum Gathering Dublin

Real Agility for Everyone” – 20170921 – Private Client

Doubling Productivity with Real Agility” – 20170613 – Project Management Institute SWO Chapter

Launching Agile Teams – The Skills Matrix” – 20161114 – Toronto Agile Conference

Yes, it is a money-back guarantee.

We are so confident in the quality and delivery of our training, that we offer a satisfaction guarantee that you will be satisfied with the learning you receive in the class.

  • The guarantee is that you will be satisfied with the learning you receive in the class.
  • The guarantee can only be triggered if a participant has attended the full course.
  • Those who request it need to complete a “perfection game” feedback before the refund is granted.
Still not sure?
Read some recent reviews here...

I have done various training courses over the years both external and internal to the workplace, I can honestly say this Certified Scrum Master was the best training I have received. It was practical, it didn't feel rushed or watered down. I completed it confident that I could start the next day as a Scrum Master and execute the duties without tripping over my feet too much.

Maja Orlic, Product Manager, September 10, 2020

Upcoming Virtual Learning Events

REALagility™ webinars

  • Seven Design Thinking Tips for Product Owners - Lunch Session - no badge

    Seven Design Thinking Tips for Product Owners - Lunch Session

    02 FEB 2021 - Tuesday - Online - David Vicentin

    FREE! Register Now

    Agenda:
    - Identifying customers and needs
    - Translating needs into PBIs
    - Experimentation
    - Measuring business value

    Read More

    Location:

    Online

    Date:

    Tue 02-Feb-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • The Myth of Self-Organizing Teams - Lunch Session - no badge

    The Myth of Self-Organizing Teams - Lunch Session

    18 FEB 2021 - Thursday - Online - Mishkin Berteig

    FREE! Register Now

    Agenda
    - Myth 1: people are lazy
    - Myth 2: people are dumb
    - Myth 3: no such thing as true self-organizing
    Read More

    Location:

    Online

    Date:

    Thu 18-Feb-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Dealing with Slackers, Idiots and Subversives in Agile Teams - Lunch Session - no badge

    Dealing with Slackers, Idiots and Subversives in Agile Teams - Lunch Session

    23 FEB 2021 - Tuesday - Online - Jerry Doucett

    FREE! Register Now

    Agenda:
    - get people to focus on "we" not "me"
    - find motivations that work
    - build a team commitment to one another
    Read More

    Location:

    Online

    Date:

    Tue 23-Feb-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Stop the BS Metrics! Performance Reviews in Agile Teams - Lunch Session	 - no badge

    Stop the BS Metrics! Performance Reviews in Agile Teams - Lunch Session

    02 MAR 2021 - Tuesday - Online - Jerry Doucett

    FREE! Register Now

    Agenda:
    - Stop Focusing on Individual Contributions
    - Measure collaboration and teamwork
    - Reward positive experiences

    Read More

    Location:

    Online

    Date:

    Tue 02-Mar-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Four Strategic Tips on using Technology and Digital Media Effectively - Lunch Session - no badge

    Four Strategic Tips on using Technology and Digital Media Effectively - Lunch Session

    06 APR 2021 - Tuesday - Online - Tara Jabbari

    FREE! Register Now

    In this webinar your experienced host will share tips and advice on how to perform effectively in a work-from-home environment.

    In this session you will learn how to:
    - Get your work done when there are distractions
    - Get the most out of the internet
    - Make sure your technology is helping you
    - ... and live Q&A to answer questions

    Armed with these tips, you can be confident to get your work done efficiently with fewer distractions.
    Read More

    Location:

    Online

    Date:

    Tue 06-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer
  • How to Effectively Achieve Work/Life Balance in your Environment - Lunch Session - no badge

    How to Effectively Achieve Work/Life Balance in your Environment - Lunch Session

    07 APR 2021 - Wednesday - Online - Tara Jabbari

    FREE! Register Now

    Like most professionals, we are working more from home these days. In this webinar your guide will share practical steps to determine when is work-time and when is break-time.

    In this session you will learn:
    - Why you absolutely need to take real breaks at work
    - The wisdom of turning off notifications on your smartphone!
    - How to establish work hours for you and your team (and family)
    - Why you should have an actual lunch-break and not to use technology during it
    - ... and live Q&A to answer questions

    With these practical steps at hand you will feel more confident and in control of your work schedule.

    Read More

    Location:

    Online

    Date:

    Wed 07-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer
  • Should we just Ban Facebook (and other Social Media) in the Workplace? - Lunch Session - no badge

    Should we just Ban Facebook (and other Social Media) in the Workplace? - Lunch Session

    08 APR 2021 - Thursday - Online - Tara Jabbari

    FREE! Register Now

    In this highly informative webinar, your experienced coach will share tips on how social media can be useful professionally (as well as personally), and how to avoid falling into the rabbit hole of distraction.

    Learn how to:
    - Stop distractions with social media
    - Become better at responding to messages
    - Have more intention and purpose when you go on social media
    - Speak confidently with your managers about messaging
    - ... and live Q&A to answer questions

    With these helpful tips, you will be more at ease with social media at work and guide good policy making decisions.

    Read More

    Location:

    Online

    Date:

    Thu 08-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer
  • Critical Steps on how to be an Effective Colleague/Manager in the Digital Age - Lunch Session - no badge

    Critical Steps on how to be an Effective Colleague/Manager in the Digital Age - Lunch Session

    09 APR 2021 - Friday - Online - Tara Jabbari

    FREE! Register Now

    Like most professionals, we use technology and digital media as a way to stay on top of our work with our colleagues and employees. How do we know if we are not being too intrusive?

    In this webinar you will learn how to:
    - Have an open and frank conversation with your colleagues
    - Set boundaries and make sure that you don't cross them
    - Be more effective with your communication
    - Raise difficult points with your management or leaders
    - ... and live Q&A to answer questions

    In a fast-paced digital age, we can become overwhelmed quickly. The tips shared in this webinar will help you to recognise stressors and stay in control.
    Read More

    Location:

    Online

    Date:

    Fri 09-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer

Recent Reviews for

REALagility™ webinars

3135+ Testimonials

  • Better

    This was a solid course on the Scrum Master role. Really enjoyed it.

    January 13, 2021

    Certified ScrumMaster® (CSM) Mississauga, ON, Canada

    DAVID MCKENZIE

    IT Project Manager

    Sun Life

  • Better

    Great 2 days spent with hands on learning to apply methodologies and an open learning environment that was condusive to group involvement.

    January 13, 2021

    BERTEIG Custom Training (CUSTOM) Swift Current, SK, Canada

    Kathy Gibbs

    Innovation Credit Union

    Innovation Credit Union

  • Better

    The Certified Scrum Master was both challenging and very interesting training course that I had during these two days. I could both learn and apply Scrum framework in a simulation. This could give a picture and a real life experience that makes learning process interesting and effective.

    January 13, 2021

    Certified ScrumMaster® (CSM) Armenia

    Mariam Nazaryan

    Business Consultant

    ACBA Bank OJSC

Virtual is NOT boring!

Transform Your Business From Anywhere

This Certified Scrum Master training was the best online course I've ever taken. The emphasis on pre-work and passing the pre-test was good to help ensure everyone started on the same page regardless of experience. The simulation and team work in a virtual environment was great under the pandemic circumstances. The expectation of everyone actively participating, and Mishkin's and Jerry's knowledge and extensive experiences, contributed to rounding out the experience. I recommend this course whether you have Agile or Scrum background or not!

Cindy Avrith, Program Manager, Canada Life, June 24, 2020

Live virtual training is delivered based on the Canadian Eastern time zone (ET) from 9:00am to 4:30pm.
People in different time zones can attend this training on following times.

06:00 AM - 01:30 PM


Vancouver, British Colombia
Seattle, Washington
San Francisco, California
Los Angeles, California
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07:00 AM - 02:30 PM


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Denver, Colorado
Guatemala
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08:00 AM - 03:30 PM


Winnipeg, Manitoba
Chicago, Illinois
Dallas, Texas
Mexico City, Mexico
Lima, Peru

09:00 AM - 04:30 PM


Ottawa, Ontario
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New York, USA
Boston, Massachusetts
Atlanta, Georgia

10:00 AM - 05:30 PM


Halifax, Nova Scotia
Charlottetown, PE
Bermuda
São Paulo, Brazil
Santiago, Chile

01:00 PM - 08:30 PM


Reykjavik, Iceland
Nouakchott, Mauritania
Conakry, Guinea
Accra, Ghana
Timbuktu, Mali

02:00 PM - 09:30 PM


London, United Kingdom
Dublin, Ireland
Lisbon, Portugal
Abuja, Nigeria
Luanda, Angola

03:00 PM - 10:30 PM


Berlin, Germany
Rome, Italy
Paris, France
Madrid, Spain
Warsaw, Poland

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ABERTEIG Professional loyalty program badgedd an extra badge to your profile. When you participate in two or more BERTEIG Learning Events, you automatically become a BERTEIG Professional.

BERTEIG Professionals are highly-trained experts in agility including Kanban and Scrum.  A BERTEIG Professional has shown commitment to learning about all aspects of business agility including Agile methods, Leadership development, Lean thinking, Community development, Technical practices and Organizational change.

Join the elite ranks of BERTEIG-trained agile professionals. We vouch for our BERTEIG Professionals and provide outstanding benefits.

  • Learn - Receive at-cost refreshers of any BERTEIG course you’ve taken.
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  • Showcase - Proudly display your status as a BERTEIG Professional.
Exclusive to BERTEIG Professionals: Attend Leadership Writing Workshop worth of C$495 at no cost.

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I enjoyed being there (at the training). You guys are the gold star standard for Agile. Thanks for the training over the years.

Oscar Savoini, Project Manager, Honda Canada, August 31, 2020

The training was great. Very informative and interactive. The BERTEIG team has mastered that art of online learning, you will not be bored. Definitely recommend.

Antoinette Boachie, Consultant, Agile Sales & Marketing, CIBC, October 07, 2020

See how people feel after attending our training, read some of the 3000+ recent reviews, and attend our training with no reservations.

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You're in Good Company

BERTEIG clients

  • Seven Design Thinking Tips for Product Owners - Lunch Session - no badge

    Seven Design Thinking Tips for Product Owners - Lunch Session

    02 FEB 2021 - Tuesday - Online - David Vicentin

    FREE! Register Now

    Agenda:
    - Identifying customers and needs
    - Translating needs into PBIs
    - Experimentation
    - Measuring business value

    Read More

    Location:

    Online

    Date:

    Tue 02-Feb-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • The Myth of Self-Organizing Teams - Lunch Session - no badge

    The Myth of Self-Organizing Teams - Lunch Session

    18 FEB 2021 - Thursday - Online - Mishkin Berteig

    FREE! Register Now

    Agenda
    - Myth 1: people are lazy
    - Myth 2: people are dumb
    - Myth 3: no such thing as true self-organizing
    Read More

    Location:

    Online

    Date:

    Thu 18-Feb-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Dealing with Slackers, Idiots and Subversives in Agile Teams - Lunch Session - no badge

    Dealing with Slackers, Idiots and Subversives in Agile Teams - Lunch Session

    23 FEB 2021 - Tuesday - Online - Jerry Doucett

    FREE! Register Now

    Agenda:
    - get people to focus on "we" not "me"
    - find motivations that work
    - build a team commitment to one another
    Read More

    Location:

    Online

    Date:

    Tue 23-Feb-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Stop the BS Metrics! Performance Reviews in Agile Teams - Lunch Session	 - no badge

    Stop the BS Metrics! Performance Reviews in Agile Teams - Lunch Session

    02 MAR 2021 - Tuesday - Online - Jerry Doucett

    FREE! Register Now

    Agenda:
    - Stop Focusing on Individual Contributions
    - Measure collaboration and teamwork
    - Reward positive experiences

    Read More

    Location:

    Online

    Date:

    Tue 02-Mar-2021

    Time:

    12:15 PM to 12:45 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Four Strategic Tips on using Technology and Digital Media Effectively - Lunch Session - no badge

    Four Strategic Tips on using Technology and Digital Media Effectively - Lunch Session

    06 APR 2021 - Tuesday - Online - Tara Jabbari

    FREE! Register Now

    In this webinar your experienced host will share tips and advice on how to perform effectively in a work-from-home environment.

    In this session you will learn how to:
    - Get your work done when there are distractions
    - Get the most out of the internet
    - Make sure your technology is helping you
    - ... and live Q&A to answer questions

    Armed with these tips, you can be confident to get your work done efficiently with fewer distractions.
    Read More

    Location:

    Online

    Date:

    Tue 06-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer
  • How to Effectively Achieve Work/Life Balance in your Environment - Lunch Session - no badge

    How to Effectively Achieve Work/Life Balance in your Environment - Lunch Session

    07 APR 2021 - Wednesday - Online - Tara Jabbari

    FREE! Register Now

    Like most professionals, we are working more from home these days. In this webinar your guide will share practical steps to determine when is work-time and when is break-time.

    In this session you will learn:
    - Why you absolutely need to take real breaks at work
    - The wisdom of turning off notifications on your smartphone!
    - How to establish work hours for you and your team (and family)
    - Why you should have an actual lunch-break and not to use technology during it
    - ... and live Q&A to answer questions

    With these practical steps at hand you will feel more confident and in control of your work schedule.

    Read More

    Location:

    Online

    Date:

    Wed 07-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer
  • Should we just Ban Facebook (and other Social Media) in the Workplace? - Lunch Session - no badge

    Should we just Ban Facebook (and other Social Media) in the Workplace? - Lunch Session

    08 APR 2021 - Thursday - Online - Tara Jabbari

    FREE! Register Now

    In this highly informative webinar, your experienced coach will share tips on how social media can be useful professionally (as well as personally), and how to avoid falling into the rabbit hole of distraction.

    Learn how to:
    - Stop distractions with social media
    - Become better at responding to messages
    - Have more intention and purpose when you go on social media
    - Speak confidently with your managers about messaging
    - ... and live Q&A to answer questions

    With these helpful tips, you will be more at ease with social media at work and guide good policy making decisions.

    Read More

    Location:

    Online

    Date:

    Thu 08-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer
  • Critical Steps on how to be an Effective Colleague/Manager in the Digital Age - Lunch Session - no badge

    Critical Steps on how to be an Effective Colleague/Manager in the Digital Age - Lunch Session

    09 APR 2021 - Friday - Online - Tara Jabbari

    FREE! Register Now

    Like most professionals, we use technology and digital media as a way to stay on top of our work with our colleagues and employees. How do we know if we are not being too intrusive?

    In this webinar you will learn how to:
    - Have an open and frank conversation with your colleagues
    - Set boundaries and make sure that you don't cross them
    - Be more effective with your communication
    - Raise difficult points with your management or leaders
    - ... and live Q&A to answer questions

    In a fast-paced digital age, we can become overwhelmed quickly. The tips shared in this webinar will help you to recognise stressors and stay in control.
    Read More

    Location:

    Online

    Date:

    Fri 09-Apr-2021

    Time:

    12:00 PM to 12:45 PM (EST)

    Trainer:
    Tara Jabbari

    Tara Jabbari


    Digital Media Consultant
    About Trainer

Common Questions

  1. Q: Prices are in what currency?
    A: Canadian dollars. 
  2. Q: What methods of payment do you accept?
    A: Visa, Mastercard and American Express. We do not invoice for training. Under special circumstances we can also accept wire transfers, personal cheques, PayPal and Purchase Orders. Please contact accounting@berteig.com for special payment arrangements.
  3. Q: I need to cancel my place due to... what do I do about it?
    A: If your request to cancel is made ten (10) business days prior to the Learning Event, then you will be issued a refund and your spot will be made available for someone else. Please contact accounting@berteig.com with the order number you wish to have refunded.
    Within ten (10) business days, no refund is possible for any reason, but we will offer you a spot in a future class at 50% of the normal list price (no other discounts will apply).
    In the rare case of family or medical emergencies, please contact info@berteig.com as soon as you can and we will work with you to find a suitable solution.
  4. Q: I need to change the course date I am registered for due to... what do I do about it?
    A: As with cancellation, if your request to change dates is made ten (10) business days prior to the Learning Event, then you can be moved. Please contact info@berteig.com with your name, current course date and requested new course date.
    Within ten (10) business days, no changes are possible for any reason, but we will offer you a spot in another class at 50% of the normal list price (no other discounts will apply).
    In the rare case of family or medical emergencies, please contact us as soon as you can and we will work with you to find a suitable solution.
  5. Q: Can I send someone else in my place?
    A: Yes, you are welcome to change the registration information for a spot in a Learning Event at any time. Please contact info@berteig.com with the details including your own registration information and the full name, email address and phone number of the person who will attend in your place. There is no charge for such a change.
  6. Q: I found "the same" course for less... will you give me a discount?
    A: No, you have registered for a premium learning event with BERTEG, not a clone of some other course.
  7. Q: Do you ever offer discounts?
    A: Yes, everyone who attends one of our Learning Event is given a discount code to use on other courses or to pass along to coworkers, associates, family and friends.
    Also, if you belong to an organization that sends more than 3 people to our training courses, you may be eligible for the BERTEIG Loyalty Program. The more people that attend our training, the higher the discount available. Please contact us at info@berteig.com to find out more.
    Also, we offer "Early Bird" discounts on some Learning Events. We encourage you to register early to take advantage of these offers.
  8. Q: What if I register, then later discover a Loyalty Program discount was applicable. Can I get the discount applied retroactively?
    A: In most cases, yes you can. Please contact info@berteig.com with your order number for which you would like the discount applied and your company details.
  9. Q: Is your training tax deductible and can I get a T2202A slip?
    A: No, our training is not eligible for tax deductions. We do not give T2202A slips. T2202A slips are usually issued from Post Secondary Education Institutions like a college or university. We are not such an institution. Purchasing our training is more like purchasing a book or a ticket to an event.
    1. Q: How do I become a Certified ScrumMaster® (CSM)?
      A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/csm-certification. The training component of the CSM designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSM in-house private Learning Event.
    2. Q: What is included in becoming a Certified ScrumMaster® (CSM)?
      A: The Certified ScrumMaster® (CSM) online training that we offer includes all the materials that are needed to complete the 'training part' of the certification. There is no extra fee for the CSM online test, it is included in your registration with us. Once you have completed the training, you will receive an email within 1 week to complete the remaining step to get your certification. Full instructions will be provided in class, but don't worry, the test is straightforward! If you want to study, please consider reading the Scrum Guide.
    3. Q: How do I become a Certified Scrum Product Owner® (CSPO)?
      A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/cspo-certification. The training component of the CSPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSPO in-house private Learning Event.
    4. Q: How do I get SAFe® Scaled Agilist Certification (SA) from Scaled Agile®?
      A: Scaled Agile® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scaledagile.com/certification/courses/leading-safe. The training component of the SA® designation is available only by attending BERTEIG’s virtual designated SA in-house private Learning Event.
      We do not offer SAFe® training as a public enrolment course as it is highly contextual curriculum.
    5. Q: Where can I find more information about SAFe® training and certification?
      A: The best source of information is always directly from Scaled Agile at http://www.scaledagile.com. BERTEIG also maintains our own SAFe® FAQ page at https://cdn.berteig.com/faq-safe.
    6. Q: How do I become certified as an OpenAgile® Team Member (OATM)?
      A: The OpenAgile Center for Learning is the governing body for this certification. Full details may be found at http://www.openagile.com/TeamMember. The training component of the OATM designation is available either by attending a virtual designated OATM in-house private Learning Event.
    7. Q: How do I become a PMI® Agile Certified Practitioner (PMI-ACP)?
      A: The Project Management Institute® (PMI) is the governing body for this certification. Full details may be found at https://www.pmi.org/certifications/types/agile-acp. The training component of the PMI-ACP® designation is available either by attending a designated virtual PMI-ACP in-house private Learning Event.
    8. Q: How do I become certified as a Team Kanban Practitioner® (TKP)?
      A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/team-kanban. The training component of the TKP designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated virtual TKP in-house private Learning Event.
    9. Q: How do I become certified as a Kanban Management Professional (KMP)?
      A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/kmp-program. Note this is a two-class certification – you must complete BOTH the Kanban Systems Design® (KMP I) class AND the Kanban System Improvement® (KMP II) class. The training component of the KMP® designation is available either by attending BERTEIG virtual public Learning Events or as part of designated in-house private Learning Events.
    10. Q:How do I become a Licensed Scrum Master Product Owner® (LSMPO)?
      A: Scrum Inc® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.licensedscrum.com/licensed-scrum-master/. The training component of the LSMPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSPO in-house private Learning Event.
    11. Q:How can I claim my CSM® or CSPO® or LSMPO® class for PDUs from PMI®?
      A: BERTEIG is a Registered Education Provider® (REP) with PMI for the CSM and CSPO courses. Please log in to your account on the PMI Continuing Certification Requirements System (CCRS) website at https://ccrs.pmi.org and choose BERTEIG as your REP when entering in your learning experience. Be sure to choose the appropriate class you took (CSM or CSPO or LSMPO) to claim the appropriate PDUs.
    12. Q: How can I claim my class (non CSM® or CSPO®) for PDUs from PMI®?
      A: If you have completed a Learning Event with BERTEIG that has appropriate content, you may claim the PDUs as private learning hours on the PMI-CCRS website.
      If asked, you may show your official certificate as evidence of attending the class. Obtaining PDUs is your responsibility and for more information, please refer to the PMI-CCR Certification Requirements Handbook at https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/ccr-certification-requirements-handbook.pdf?la=en.
  1. Q: What if I'm shy and don't like interacting with people?
    A: Our virtual Learning Events are highly interactive and we make them safe and comfortable for even the most shy people! Our facilitators are experts in creating an online environment where everyone is encouraged to participate without forcing you to do things or say things that might be uncomfortable. This is not like school. This is not like a university lecture. This is not like a high-pressure business meeting.
  2. Q: What if I'm just coming to get a certification?
    A: Okay! We know lots of people who have come to our virtual Learning Events in the past to only achieve a valuable certification. They have told us in no uncertain terms that it was still the best "course" they have ever attended, they learned far more than they expected to, and that they were excited to apply what they learned as soon as possible. Sure, you can attend just for the certification!
  3. Q: What do I need to do to prepare for the online course?
    A:There are three things you must do beforehand to prepare for BERTEIG online Learning Events.
    1. Complete pre-work at training.berteig.com
    2. Set up Zoom for video conferencing
    3. Get familiar with Miro whiteboard collaboration
    For most Learning Events, there is some pre-work which must be completed before the class begins. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Check the description of your Learning Event to see if there are any special requirements.
  4. Q: Do I need a laptop or can I use my phone?
    A: You will need a laptop or desktop for the BERTEIG Learning events. Handheld devices such as tablets and phones are not suitable for the interactive nature of the classes.
  5. Q: Do you provide copies of your slides?
    A: First of all, we usually don't use slides in our Learning Events - instead we have a moderate number of handouts and these are accessed in one place using the BERTEIG Learning Management System (LMS).
    The only exception to this is the SAFe training classes where we are a delivery partner and the materials come directly from Scaled Agile - in those classes there are typically a lot of slides to go through in the training.
  6. Q: When does my Learning Event start and finish?
    A: Normally our Learning Events start at 9:00am sharp and end by 4:30pm (Eastern Time +5:00 GMT). Some Learning Events may have other schedules. Please read the page about your particular Learning Event to know exactly what time it starts and ends.
  7. Q: Do you offer your virtual Learning Events as private sessions?
    A: Yes. Please contact sales@berteig.com for more information and to receive a quote. Typically 'in-house' virtual sessions are scheduled six or more weeks after a contract has been signed - please ask for a quote as soon as possible if you think your need is urgent!
    We can also create custom online Learning Events for an additional fee. We even do train-the-trainer programs for larger organizations who wish to leverage in-house staff.
    Generally, we avoid doing the CSM, CSPO and LSMPO Learning Events as private virtual classes, and we encourage you to attend with your group to a public scheduled session.
  8. Q: What if I have an emergency and have to leave for some/part/most of the virtual class?
    A: It depends on the emergency. If it is a medical emergency for yourself or a family member, we will work with you to either re-schedule or refund your money depending on circumstances. We don't have a fixed policy about this.
    For work related emergencies, we will not issue a refund, but will offer a spot to you at a future course at a 50% discount rate.
  9. Q: Do you recommend any supplemental learning resources?
    A: Yes. We have a list of recommended reading for agility that is organized by type of BERTEIG Learning Event.
  1. Q: Does BERTEIG partner with others to advertise and deliver training?
    A: Yes. We partner with training resellers who can reach a different audience than the companies we normally serve. If you have a question about our resellers or if you are interested in establishing a partnership relationship please contact sales@berteig.com.
  2. Q: I am a trainer myself. Can I list my courses on this website?
    A: No. This is one type of partnership that we are considering but have not yet established. If you are interested in this type of partnership, please contact sales@berteig.com.