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Improve Knowledge Work Productivity
(KMP I)
Register Now
🇬🇧 £1052**
🇪🇺 €1147**
🇺🇸 $1360**
🇨🇦 $1795

GUARANTEED TO RUN* — SATISFACTION GUARANTEED

** Price will be billed in Canadian dollars. International prices listed are for reference only based on recent exchange rates.
* Kanban System Design® classes are guaranteed to run as soon as five people have registered.

Kanban System Design® (KMP I) course gives you the knowledge and tools to improve knowledge work productivity and provides the foundations to be an effective Kanban professional.

This 2-days course, also known as Kanban Management Professional I (KMP I), is the first of two courses towards the coveted Kanban Management Professional® (KMP) credential.

By completing both Kanban System Design® (KMP I) and Kanban Systems Improvement® (KMP II), participants will achieve the Kanban Management Professional (KMP) designation with Kanban University®

Certification Process:

1. Select a date and register for a KMP I event

2. Attend a two-day accredited instructor led virtual KMP I event

3. Attend a two-day KMP II event, and then access your KMP certificate and badge on the Kanban University website

Who should attend:

  • If you have been using Agile techniques (including Scrum) for years, this
    course is a valuable supplement that will help you identify and tackle some
    of the most common challenges.
  • If you are considering using Kanban, this is a great opportunity to learn about the best circumstances to use Kanban, common challenges, what results to expect… and when not to use it!

This course is strongly recommended for Team Leads and HR Managers who are responsible for creating a high performance work environment, Managers who want to transform their organizations, and Project Managers who need to know how to work with Agile and Scrum teams.

The Kanban System Design® class is for those who take responsibility for improving delivery of products and services to customers of their professional service businesses. It is that simple!

KMP is for :

  • First and Second Line Managers
  • Project Managers
  • Product Managers
  • Experienced Individual Contributors and Technical Experts
  • Scrum Masters
  • Business Unit Leaders
  • C-level Executives and,
  • Their Improvement Coaches and Consultants

Who should NOT attend:

People who are purely technical and have little interest in improving work environments or processes, people who are uncomfortable with group exercises and simulations (perhaps you prefer lecture-based instruction), people who aren’t interested in or responsible for team improvement.

By successfully completing the Kanban Management Professional I course, you will be able to:

  • Design a Kanban system and initiate change with Kanban.
  • Understand the basic concepts of flow, pull, and collaborative improvement.
  • Work with shifting priorities.
  • Deal with interrupt work and multi-tasking.
  • Focus on what matters most, and manage priorities including time-sensitive or fixed-date deliverables.
  • Avoid having work pile up in one place (or time) while there is a lack of work in another place.
  • Design a system to better manage unpredictable and cyclical requests for service and delivery
  • Create flow in the work, the information to perform the work, and the teams that do the work.
  • Boost your Agile team performance.
  • Improve the lives of your team members.

The above list of learning objectives is in addition to the basic learning objectives required by the Kanban University.

Internationally recognized KMP credential – Valid for lifetime, no exam, no renewal cost (when you take both KMP I and KMP II training)

16 PDUs | 16 SEUs for attending KMP I (REP with Scrum Alliance® and PMI®)

Lifetime Membership with Kanban University

‘Essential Kanban Condensed’ E-book by David J. Anderson

BERTEIG Benefits:

The BEST informative, practical and inspiring virtual learning environment. No slides! In-depth simulation

Perpetual access to all the content of the course in our learning management system

Free follow-up coaching support from Jerry Doucett (some restrictions apply)*

Progress towards advancing your BERTEIG Professional status

EXCLUSIVE “Kanban for Managers” e-book written by BERTEIG consultants

Networking opportunities with agile professionals

Dozens of supplemental learning resources designed to help you create adaptive product teams in any business

Additional discounts including a “pay-it-forward” discount for your colleagues

Jerry Doucett

Jerry Doucett VP Training Services, Senior Consultant and Instructor

Scrum Inc. Scrum Trainer, Accredited Kanban Trainer, Agile Transformation Expert, SAFe Program Consultant® and Enthusiastic Photographer
Jerry Doucett is an Agile transformation advisor with over 25 years of hands-on experience in software and process development initiatives. Jerry has proudly served on numerous enterprise transformations by focusing support on four key success pillars: cultivating in-house expertise on Lean and Agile practices, defining enterprise transformation strategies, building and delivering coaching and training programs, and developing effective relationships between business and IT.

Jerry’s Story

Teaching has always been a passion for me. I remember several of my primary school teachers saying I should consider being a teacher one day because I seemed to have an inclination for it. In high school I partnered a small start-up company where we taught computers and programming languages to youth on evenings and weekends. Much later during mid 1990’s I taught several University night school classes. I loved all of it, but at the time I never thought I’d actually end up working the front of a classroom.

My first exposure to Scrum was in 2008 as a Project Manager at MapInfo Corporation. There was considerable animosity between business and IT because of project issues so we decided to try Scrum in the hope of bringing business and IT together. Eighteen months later we had transformed most of the global organization (North America, Europe and Asia) by building a scaled system of interconnected Agile services and teams. In essence we were operating as Enterprise Agile Coaches and educators but we didn’t call it that – it’s just what we did.

In 2010 I became an Agile Practice Lead in the Royal Bank of Canada’s Agile Centre of Excellence where I spent about 1/2 of my time building and delivering training classes. This was where I realized I would be happy spending the rest of my career teaching Agility. While at RBC I taught Scrum and Agile classes to over 800 people globally which solidified my desire to teach Scrum and Agile for the rest of my career.

Over the next few years I taught and coached Scrum, Kanban, Lean and Agile at organizations like Telus, Canadian Tire, LoyaltyOne, and
Sick Kids Foundation. It was rewarding but I wanted more. Then in 2016 I had the fortune of becoming an instructor and coach at BERTEIG. It’s been a fantastic experience. I’ve delivered hundreds of classes to thousands of people and it’s been very rewarding working alongside many world-class Scrum instructors and learning from them.

This past January I added new height and breadth to my career when I became an Accredited Kanban Trainer (AKT) with Lean Kanban University. Since then it has been an honour to teach and certify people in Kanban as their eyes light up when they realize it is an alternate path to Agility.

The one thing that has always eluded me is to become a Scrum trainer for a globally recognized certification agency. Now that I’ve been awarded the Scrum Trainer designation with Scrum Inc. I feel I can finally provide a meaningful certification option and a balanced view of Agility by combining my own knowledge and teaching with the wealth of globally recognized experience at Scrum Inc. and BERTEIG. I’m really looking forward to where this new path may take me and how I may leverage it to help others achieve their own personal and professional learning goals and outcomes.

After decades working in the Software and IT industry I have finally found the sweet spot where I hope to finish my career – as an Agile trainer with the credentials to certify people with globally recognized agencies in Scrum and Kanban. Becoming a Scrum Trainer for Scrum Inc. has finally allowed me to achieve a goal I set almost 10 years ago and I am humbled by this opportunity to represent Jeff Sutherland and his team. Combining that status with my credential from Lean Kanban University as an Accredited Kanban Trainer (AKT) as well as my hands-on experience working in the industry for over 26 years should hopefully provide a balanced and well-rounded experience for any student that chooses to join me in a classroom or learning event.

Jerry Doucett is an Agile transformation advisor with over 25 years of hands-on experience in software and process development initiatives. Jerry has proudly served on numerous enterprise transformations by focusing support on four key success pillars: cultivating in-house expertise on Lean and Agile practices, defining enterprise transformation strategies, building and delivering coaching and training programs, and developing effective relationships between business and IT.

For over a decade Jerry has been supporting Agile transformation strategies. On numerous occasions he has served as an integral coach, mentor, advisor and team member on several enterprise transformation leadership teams including several companies with over 50,000 employees.

Jerry has developed and delivered Agile training for over 2,500 people in Canada and abroad. He has been teaching private Scrum classes under license for Jeff Sutherland and Scrum Inc. since 2016. His tailored materials include everything from introductions to advanced role-focused topics, and target audiences from junior team members to senior executives at multinational corporations. He has contributed many blog and online articles over the last few years, and his latest book (published October 2018) is “The Scrum Master Guide to Choosing Retrospective Techniques”.

Select Client List:

  • RBC Royal Bank of Canada, TD Bank, Royal Trust, Scotiabank, BMO
  • GFSA, London Life Insurance, Great West Life Insurance, Canada Life
  • Carbonite (EVault), Deloitte, TELUS, Canadian Tire, Pitney Bowes
  • LoyaltyOne (AirMiles Corporation), Sick Kids Foundation
  • MapInfo Corporation, ESI Canada, DigiMap, ExtenSys, General Motors
  • Hydro One, Toronto Hydro, North York Hydro, SPL Worldgroup

Certifications and Accreditations:

Accredited Kanban Trainer, Scrum Inc. Scrum Trainer, Kanban Management Professional

Scrum Alliance® Registered Education Provider, Certified Scrum Professional

Certified Scrum Master, Certified Scrum Product Owner, Certified Scrum Developer, Professional Scrum Master I

SAFe® Program Consultant, Project Management Professional

Prosci ADKAR® Change Management Professional

B.A.A, HONS, Applied Geography, Economics Minor, Ryerson University

Experience Summary

  • Over 25 years in software and process development initiatives
  • Over 15 years of applying project management practices
  • Over 9 years assisting organizations to leverage Agile and Lean approaches
  • Over 7 years assisting enterprise Agile transformations

Testimonials:

“I wanted to acknowledge Jerry for his support and mentorship as he was pivotal as I on boarded to a new role within a new department and new Scrum team; a team newly formed and new to Agile. Jerry supported the team through training including User Story Writing and Agile estimation workshops among many. During team lift off Jerry identified that both road map and product backlog were missing from ‘delivering value’ stream and as a result we saw a team with constantly changing focus, a large number of product responsibilities and a lack of clarity on priorities. The Scrum process does facilitate changing priorities, but it doesn’t help the team adapt. This was an extremely challenging experience but a tremendous learning opportunity for me as I had guidance and gained key insights from this experienced Agile Enterprise Coach. I am fortunate to have been able to rely on Jerry’s leadership, experience and coaching. Thank you!” – Angeline Lim, Program Implementation Manager at Loyalty One

Publications

2018 – The Scrum Master Guide to Choosing Retrospective Techniques

Book Cover - The Scrum Master Guide to Choosing Retrospective Techniques

(Currently only available on Lulu.com in ePub format.  Click the image for more information.)

Presentations

Kanban Case Study” – 20190121 – Private Event

Yes, it is a money-back guarantee.

We are so confident in the quality and delivery of our training, that we offer a satisfaction guarantee that you will be satisfied with the learning you receive in the class.

  • The guarantee is that you will be satisfied with the learning you receive in the class.
  • The guarantee can only be triggered if a participant has attended the full course.
  • Those who request it need to complete a “perfection game” feedback before the refund is granted.
Still not sure?
Read some recent reviews here...
Credential For Lifetime
No Exam
No Renewal
Get ‘Essential Kanban Condensed’ E-book by David J. Anderson
Lifetime Membership with Kanban University

Made the right decision taking the course with you, will recommend Jerry Doucett and Berteig to colleagues, hope to be back for KMPII course.

Dehinde Yousef, CTO, Myamber Consulting Inc, July 23, 2020

Upcoming Virtual Learning Events

Kanban System Design® (KMP I)

  • Kanban System Design® (KMP I) [Virtual Learning] badge

    Kanban System Design® (KMP I) [Virtual Learning]

    21 to 22 JAN 2021 (2 days) - Starting Thursday - Online - Jerry Doucett

    Early-bird Discount! C$1795.00 C$1525.75 Until 23-Dec-2020 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 16 PDUs | 16 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 21-Jan-2021
    Fri 22-Jan-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Kanban System Design® (KMP I) [Virtual Learning] badge

    Kanban System Design® (KMP I) [Virtual Learning]

    17 to 18 FEB 2021 (2 days) - Starting Wednesday - Online - Jerry Doucett & David Vicentin

    Early-bird Discount! C$1795.00 C$1525.75 Until 19-Jan-2021 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 16 PDUs | 16 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Wed 17-Feb-2021
    Thu 18-Feb-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Kanban System Design® (KMP I) [Virtual Learning] badge

    Kanban System Design® (KMP I) [Virtual Learning]

    30 to 31 MAR 2021 (2 days) - Starting Tuesday - Online - Jerry Doucett

    Early-bird Discount! C$1795.00 C$1525.75 Until 28-Feb-2021 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 16 PDUs | 16 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Tue 30-Mar-2021
    Wed 31-Mar-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer

Why do we charge what we charge?
We can justify our price in one word: quality. Just read some of the 3000+ testimonials (not ratings, actual written testimonials) from past students and this video testimonial. We don’t compete on price because we don’t need to!

Reviews

  • Better

    Insightful and practical project based learning. The presenters have well rounded and flexible approaches to questions both for the individuals and all group experiences.

    November 21, 2020

    Kanban System Design® (KMPI) Fort Mcmurray, AB, Canada

    Garry Berteig

    director owner

    Berteig Imaging iNc.

  • Better

    Loved this Kanban System Design course! Many of the concepts I learned can be applied to not only work flow in business, but also in school work and everyday life!

    November 20, 2020

    Kanban System Design® (KMPI) London, ON, Canada

    Chloe Benning

  • Better

    A good emphasis on the process not the product.

    October 21, 2020

    Kanban System Design® (KMPI) Calgary, AB, Canada

    Bradley Mason

    Network Tech II / ATF

    TELUS

  • Better

    Fast paced, packed with activities, if you are looking for a course where you can sit back and watch the presenter, this is not it.

    October 15, 2020

    Kanban System Design® (KMPI) Calgary, AB, Canada

    Bradley Mason

    Network Tech 2 / ATF

    TELUS

  • The Best

    I pursued my Kanban Management Professional credentials with Berteig. Jerry Doucett's experience is phenomenal. I loved the clarity in his communication. Jerry's availability after hours to patiently answer queries from our group highlights his dedication. The virtual workshop was highly interactive, engaging and we simulated what we learn't in the class using digital tools. The content was well organized with acclaimed real time case studies. I had the opportunity to network and have meaningful conversations with participants from leading organizations in Greater Toronto Area. Jerry Doucett is an incredible trainer. He engaged with the audience very well. The presentation was well tailored for the online delivery. Jerry made the discussions more interesting by sharing his insights and knowledge. Most importantly I absolutely love the engagement that Berteig has with their clients even after completion of the program. Berteig is a world class professional brand that truly believes in the best and brings forward the values and principles of Agile. My NPS score is 10/10. I had fun while I learned. Thank you Berteig for paving the Agile Road for us professionals with your expertise. You guys are legends in the Agile World.

    October 09, 2020

    Kanban System Design® (KMPI) Mississauga, ON, Canada

    VIJAY JAMES JOSEPH

    Project Manager/ Scrum Master

    Skills for Change (I am also a former IBMer)

Read Testimonials for All Trainings

Agenda

Kanban System Design® (KMP I)

  1. Kanban in action
  2. Key elements of a Kanban system, such as commitment points, work item types, classes of service, explicit policies, cadences
  3. Kanban system mechanics, such as pull, replenishment, delivery
  4. Key Kanban system indicators, such as lead time and cumulative-flow diagram
  5. STATIK: the systems thinking approach to introducing Kanban
  6. Kanban case study
  7. Creating context for change
  8. Demand analysis
  9. Workflow visualization
  10. Discovering and designing classes of service
  11. Replenishment and delivery cadences
  12. Kanban system visualization

Virtual is NOT boring!

Transform Your Business From Anywhere

Live virtual training is delivered based on the Canadian Eastern time zone (ET) from 09:00am to 05:00pm.
People in different time zones can attend this training on following times.

06:00 AM - 02:00 PM


Vancouver, British Colombia
Seattle, Washington
San Francisco, California
Los Angeles, California
Las Vegas, Nevada

07:00 AM - 03:00 PM


Edmonton, Alberta
Calgary, Alberta
Denver, Colorado
Guatemala
San Jose, Costa Rica

08:00 AM - 04:00 PM


Winnipeg, Manitoba
Chicago, Illinois
Dallas, Texas
Mexico City, Mexico
Lima, Peru

09:00 AM - 05:00 PM


Ottawa, Ontario
Montreal, Quebec
New York, USA
Boston, Massachusetts
Atlanta, Georgia

10:00 AM - 06:00 PM


Halifax, Nova Scotia
Charlottetown, PE
Bermuda
São Paulo, Brazil
Santiago, Chile

01:00 PM - 09:00 PM


Reykjavik, Iceland
Nouakchott, Mauritania
Conakry, Guinea
Accra, Ghana
Timbuktu, Mali

02:00 PM - 10:00 PM


London, United Kingdom
Dublin, Ireland
Lisbon, Portugal
Abuja, Nigeria
Luanda, Angola

03:00 PM - 11:00 PM


Berlin, Germany
Rome, Italy
Paris, France
Madrid, Spain
Warsaw, Poland

We Vouch For You

Become BERTEIG professional

ABERTEIG Professional loyalty program badgedd an extra badge to your profile. When you participate in two or more BERTEIG Learning Events, you automatically become a BERTEIG Professional.

BERTEIG Professionals are highly-trained experts in agility including Kanban and Scrum.  A BERTEIG Professional has shown commitment to learning about all aspects of business agility including Agile methods, Leadership development, Lean thinking, Community development, Technical practices and Organizational change.

Join the elite ranks of BERTEIG-trained agile professionals. We vouch for our BERTEIG Professionals and provide outstanding benefits.

  • Learn - Receive at-cost refreshers of any BERTEIG course you’ve taken.
  • Achieve - First-look at jobs within the Agile space.
  • Grow - Personalized, impact-focused coaching support.
  • Promote - Get a free listing on BERTEIG.com linked to your LinkedIn profile.
  • Network - Exclusive professional networking and learning events.
  • Showcase - Proudly display your status as a BERTEIG Professional.
Exclusive to BERTEIG Professionals: Attend Leadership Writing Workshop worth of C$395 at no cost.

We Are Growing Organically

Did you know that about 90% of our business growth is the result of word of mouth recommendations?
Yes, it is true. People who attend our training can't help recommending us to their colleagues and friends, and they also can't wait to attend advanced training with us. This is what people say about us:

I enjoyed being there (at the training). You guys are the gold star standard for Agile. Thanks for the training over the years.

Oscar Savoini, Project Manager, Honda Canada, August 31, 2020

The training was great. Very informative and interactive. The BERTEIG team has mastered that art of online learning, you will not be bored. Definitely recommend.

Antoinette Boachie, Consultant, Agile Sales & Marketing, CIBC, October 07, 2020

See how people feel after attending our training, read some of the 3000+ recent reviews, and attend our training with no reservations.

16+

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210+

Cooperate
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24+

Countries
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Loyalty Is Rewarded

BERTEIG Loyalty Program

At BERTEIG, we believe that continuous lifelong learning is a key element to success and achieving excellence.

We developed the BERTEIG Loyalty Program to encourage our clients to develop a culture of continuous learning. The more people you train, the more money you save (simple)!

The discount level you reach by the end of the calendar year is maintained for another full calendar year. As soon as you reach the minimum number of registrations for the next level, you move up and enjoy greater discounts.

The BERTEIG Loyalty Program is available for both Public and Private training.

Starter Program

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3 people
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and next year,
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BERTEIG loyalty program is not a one-time group discount. It is a long-term organization-wide program to encourage continuous learning in the organization while saving money on training. If you are looking for a one-time group discount, write us here or call us on 1-(888) 852-8216, we would love to help you out.

You're in Good Company

BERTEIG clients

  • Kanban System Design® (KMP I) [Virtual Learning] badge

    Kanban System Design® (KMP I) [Virtual Learning]

    21 to 22 JAN 2021 (2 days) - Starting Thursday - Online - Jerry Doucett

    Early-bird Discount! C$1795.00 C$1525.75 Until 23-Dec-2020 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 16 PDUs | 16 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 21-Jan-2021
    Fri 22-Jan-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Kanban System Design® (KMP I) [Virtual Learning] badge

    Kanban System Design® (KMP I) [Virtual Learning]

    17 to 18 FEB 2021 (2 days) - Starting Wednesday - Online - Jerry Doucett & David Vicentin

    Early-bird Discount! C$1795.00 C$1525.75 Until 19-Jan-2021 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 16 PDUs | 16 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Wed 17-Feb-2021
    Thu 18-Feb-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Kanban System Design® (KMP I) [Virtual Learning] badge

    Kanban System Design® (KMP I) [Virtual Learning]

    30 to 31 MAR 2021 (2 days) - Starting Tuesday - Online - Jerry Doucett

    Early-bird Discount! C$1795.00 C$1525.75 Until 28-Feb-2021 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 16 PDUs | 16 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Tue 30-Mar-2021
    Wed 31-Mar-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer

Common Questions

  1. Q: Prices are in what currency?
    A: Canadian dollars. 
  2. Q: What methods of payment do you accept?
    A: Visa, Mastercard and American Express. We do not invoice for training. Under special circumstances we can also accept wire transfers, personal cheques, PayPal and Purchase Orders. Please contact accounting@berteig.com for special payment arrangements.
  3. Q: I need to cancel my place due to... what do I do about it?
    A: If your request to cancel is made ten (10) business days prior to the Learning Event, then you will be issued a refund and your spot will be made available for someone else. Please contact accounting@berteig.com with the order number you wish to have refunded.
    Within ten (10) business days, no refund is possible for any reason, but we will offer you a spot in a future class at 50% of the normal list price (no other discounts will apply).
    In the rare case of family or medical emergencies, please contact info@berteig.com as soon as you can and we will work with you to find a suitable solution.
  4. Q: I need to change the course date I am registered for due to... what do I do about it?
    A: As with cancellation, if your request to change dates is made ten (10) business days prior to the Learning Event, then you can be moved. Please contact info@berteig.com with your name, current course date and requested new course date.
    Within ten (10) business days, no changes are possible for any reason, but we will offer you a spot in another class at 50% of the normal list price (no other discounts will apply).
    In the rare case of family or medical emergencies, please contact us as soon as you can and we will work with you to find a suitable solution.
  5. Q: Can I send someone else in my place?
    A: Yes, you are welcome to change the registration information for a spot in a Learning Event at any time. Please contact info@berteig.com with the details including your own registration information and the full name, email address and phone number of the person who will attend in your place. There is no charge for such a change.
  6. Q: I found "the same" course for less... will you give me a discount?
    A: No, you have registered for a premium learning event with BERTEG, not a clone of some other course.
  7. Q: Do you ever offer discounts?
    A: Yes, everyone who attends one of our Learning Event is given a discount code to use on other courses or to pass along to coworkers, associates, family and friends.
    Also, if you belong to an organization that sends more than 3 people to our training courses, you may be eligible for the BERTEIG Loyalty Program. The more people that attend our training, the higher the discount available. Please contact us at info@berteig.com to find out more.
    Also, we offer "Early Bird" discounts on some Learning Events. We encourage you to register early to take advantage of these offers.
  8. Q: What if I register, then later discover a Loyalty Program discount was applicable. Can I get the discount applied retroactively?
    A: In most cases, yes you can. Please contact info@berteig.com with your order number for which you would like the discount applied and your company details.
  9. Q: Is your training tax deductible and can I get a T2202A slip?
    A: No, our training is not eligible for tax deductions. We do not give T2202A slips. T2202A slips are usually issued from Post Secondary Education Institutions like a college or university. We are not such an institution. Purchasing our training is more like purchasing a book or a ticket to an event.
    1. Q: How do I become a Certified ScrumMaster® (CSM)?
      A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/csm-certification. The training component of the CSM designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSM in-house private Learning Event.
    2. Q: What is included in becoming a Certified ScrumMaster® (CSM)?
      A: The Certified ScrumMaster® (CSM) online training that we offer includes all the materials that are needed to complete the 'training part' of the certification. There is no extra fee for the CSM online test, it is included in your registration with us. Once you have completed the training, you will receive an email within 1 week to complete the remaining step to get your certification. Full instructions will be provided in class, but don't worry, the test is straightforward! If you want to study, please consider reading the Scrum Guide.
    3. Q: How do I become a Certified Scrum Product Owner® (CSPO)?
      A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/cspo-certification. The training component of the CSPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSPO in-house private Learning Event.
    4. Q: How do I get SAFe® Scaled Agilist Certification (SA) from Scaled Agile®?
      A: Scaled Agile® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scaledagile.com/certification/courses/leading-safe. The training component of the SA® designation is available only by attending BERTEIG’s virtual designated SA in-house private Learning Event.
      We do not offer SAFe® training as a public enrolment course as it is highly contextual curriculum.
    5. Q: Where can I find more information about SAFe® training and certification?
      A: The best source of information is always directly from Scaled Agile at http://www.scaledagile.com. BERTEIG also maintains our own SAFe® FAQ page at https://berteig.com/faq-safe.
    6. Q: How do I become certified as an OpenAgile® Team Member (OATM)?
      A: The OpenAgile Center for Learning is the governing body for this certification. Full details may be found at http://www.openagile.com/TeamMember. The training component of the OATM designation is available either by attending a virtual designated OATM in-house private Learning Event.
    7. Q: How do I become a PMI® Agile Certified Practitioner (PMI-ACP)?
      A: The Project Management Institute® (PMI) is the governing body for this certification. Full details may be found at https://www.pmi.org/certifications/types/agile-acp. The training component of the PMI-ACP® designation is available either by attending a designated virtual PMI-ACP in-house private Learning Event.
    8. Q: How do I become certified as a Team Kanban Practitioner® (TKP)?
      A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/team-kanban. The training component of the TKP designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated virtual TKP in-house private Learning Event.
    9. Q: How do I become certified as a Kanban Management Professional (KMP)?
      A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/kmp-program. Note this is a two-class certification – you must complete BOTH the Kanban Systems Design® (KMP I) class AND the Kanban System Improvement® (KMP II) class. The training component of the KMP® designation is available either by attending BERTEIG virtual public Learning Events or as part of designated in-house private Learning Events.
    10. Q:How do I become a Licensed Scrum Master Product Owner® (LSMPO)?
      A: Scrum Inc® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.licensedscrum.com/licensed-scrum-master/. The training component of the LSMPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSPO in-house private Learning Event.
    11. Q:How can I claim my CSM® or CSPO® or LSMPO® class for PDUs from PMI®?
      A: BERTEIG is a Registered Education Provider® (REP) with PMI for the CSM and CSPO courses. Please log in to your account on the PMI Continuing Certification Requirements System (CCRS) website at https://ccrs.pmi.org and choose BERTEIG as your REP when entering in your learning experience. Be sure to choose the appropriate class you took (CSM or CSPO or LSMPO) to claim the appropriate PDUs.
    12. Q: How can I claim my class (non CSM® or CSPO®) for PDUs from PMI®?
      A: If you have completed a Learning Event with BERTEIG that has appropriate content, you may claim the PDUs as private learning hours on the PMI-CCRS website.
      If asked, you may show your official certificate as evidence of attending the class. Obtaining PDUs is your responsibility and for more information, please refer to the PMI-CCR Certification Requirements Handbook at https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/ccr-certification-requirements-handbook.pdf?la=en.
  1. Q: What if I'm shy and don't like interacting with people?
    A: Our virtual Learning Events are highly interactive and we make them safe and comfortable for even the most shy people! Our facilitators are experts in creating an online environment where everyone is encouraged to participate without forcing you to do things or say things that might be uncomfortable. This is not like school. This is not like a university lecture. This is not like a high-pressure business meeting.
  2. Q: What if I'm just coming to get a certification?
    A: Okay! We know lots of people who have come to our virtual Learning Events in the past to only achieve a valuable certification. They have told us in no uncertain terms that it was still the best "course" they have ever attended, they learned far more than they expected to, and that they were excited to apply what they learned as soon as possible. Sure, you can attend just for the certification!
  3. Q: What do I need to do to prepare for the online course?
    A:There are three things you must do beforehand to prepare for BERTEIG online Learning Events.
    1. Complete pre-work at training.berteig.com
    2. Set up Zoom for video conferencing
    3. Get familiar with Miro whiteboard collaboration
    For most Learning Events, there is some pre-work which must be completed before the class begins. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Check the description of your Learning Event to see if there are any special requirements.
  4. Q: Do I need a laptop or can I use my phone?
    A: You will need a laptop or desktop for the BERTEIG Learning events. Handheld devices such as tablets and phones are not suitable for the interactive nature of the classes.
  5. Q: Do you provide copies of your slides?
    A: First of all, we usually don't use slides in our Learning Events - instead we have a moderate number of handouts and these are accessed in one place using the BERTEIG Learning Management System (LMS).
    The only exception to this is the SAFe training classes where we are a delivery partner and the materials come directly from Scaled Agile - in those classes there are typically a lot of slides to go through in the training.
  6. Q: When does my Learning Event start and finish?
    A: Normally our Learning Events start at 9:00am sharp and end by 4:30pm (Eastern Time +5:00 GMT). Some Learning Events may have other schedules. Please read the page about your particular Learning Event to know exactly what time it starts and ends.
  7. Q: Do you offer your virtual Learning Events as private sessions?
    A: Yes. Please contact sales@berteig.com for more information and to receive a quote. Typically 'in-house' virtual sessions are scheduled six or more weeks after a contract has been signed - please ask for a quote as soon as possible if you think your need is urgent!
    We can also create custom online Learning Events for an additional fee. We even do train-the-trainer programs for larger organizations who wish to leverage in-house staff.
    Generally, we avoid doing the CSM, CSPO and LSMPO Learning Events as private virtual classes, and we encourage you to attend with your group to a public scheduled session.
  8. Q: What if I have an emergency and have to leave for some/part/most of the virtual class?
    A: It depends on the emergency. If it is a medical emergency for yourself or a family member, we will work with you to either re-schedule or refund your money depending on circumstances. We don't have a fixed policy about this.
    For work related emergencies, we will not issue a refund, but will offer a spot to you at a future course at a 50% discount rate.
  9. Q: Do you recommend any supplemental learning resources?
    A: Yes. We have a list of recommended reading for agility that is organized by type of BERTEIG Learning Event.
  1. Q: Does BERTEIG partner with others to advertise and deliver training?
    A: Yes. We partner with training resellers who can reach a different audience than the companies we normally serve. If you have a question about our resellers or if you are interested in establishing a partnership relationship please contact sales@berteig.com.
  2. Q: I am a trainer myself. Can I list my courses on this website?
    A: No. This is one type of partnership that we are considering but have not yet established. If you are interested in this type of partnership, please contact sales@berteig.com.