Interview with Janice Linden-Reed, CPO at Kanban University

September 18, 2020
3 minute read
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Janice Linden-Reed was asked to help our readers understand the efficacy of Kanban training, as well as its relationship to Agile frameworks. The following is her response (republished from the REALagility Newsletter, Nov. 2017).

“Kanban is useful in any situation where the flow of work is uneven, and/or people are swamped with too much work. It is not a replacement for Scrum; it can be overlaid in any current system a business may be using. Kanban helps organize and manage, so that everyone understands customer demand versus individual capacity. Kanban enables one to sort out, and get back into control of, their work.

There is lots of debate around the relationship between Kanban and being agile. David Anderson, Kanban’s founder, had been experimenting with applying Lean principles to knowledge work in particular. In a sense, Kanban combines being agile with Lean principles. Kanban can create order just in time for changing conditions (disruption). Kanban is not in an either/or position with Scrum; the two can be combined.

Around 2005 David Anderson was approached about a complex project at Microsoft, and started to apply what he’d been learning. By 2010 his book, Kanban: Successful Evolutionary Change, was published. In 2011, the Kanban University (KU) was established because the capacities of people who were teaching Kanban varied greatly. The university ensures people use the right materials and learn all the elements of a successful Kanban curriculum. Thus an Accredited Kanban Trainer (AKT) is endorsed by KU.

Kanban teaches: start where you are now, whatever your situation, whatever framework you may be using. The challenge with Kanban is simply knowing what you’re doing at any given moment. Kanban can help you start with getting visibility of the work, so that everyone – managers and employees alike – are on the same page. Kanban is very free about then allowing change to occur.

Kanban is used by the agile community worldwide, to differing degrees, offering both shallow visuals or deep risk management. It works mainly for knowledge and service work, i.e. insurance companies and banks – work that is essentially invisible, and is of different sizes. Because knowledge work is not visible, management may not know how much an employee has on his or her plate.

A trained AKT understands systems thinking and a pull system, all the way to applying advanced techniques to improve flow and predictability. The training will be eye-opening – time well-spent!”

Read more about enterprise Kanban here.

Janice Linden-Reed is a Senior Manager & Agile Coach at Salesforce.

 


 
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  • Team Kanban Practitioner® (TKP) [Virtual Learning] badge

    Team Kanban Practitioner® (TKP) [Virtual Learning]

    02 NOV 2020 - Monday - Online - Jerry Doucett & David Vicentin

    C$1195.00 Register Now

    - Boost your Agile Team Performance -

    This 1-day course guides you in the foundations of the Kanban Method® and serves as a fast starting point to an alternative path to Real Agility™. This course is designed for you if you are facilitating teams doing projects, operations, development, support, or research. Achieve the Team Kanban Practitioner® (TKP) credential with the Lean Kanban University® by successfully completing this course.

    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 7 PDUs | 7 SEUs
    - Team Kanban Practitioner® (TKP) certificate
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Teams" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.

    --
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    Location:

    Online

    Date:

    Mon 02-Nov-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Team Kanban Practitioner® (TKP) [Virtual Learning] badge

    Team Kanban Practitioner® (TKP) [Virtual Learning]

    10 DEC 2020 - Thursday - Online - Jerry Doucett & David Vicentin

    Early-bird Discount! C$1195.00 C$1015.75 Until 11-Nov-2020 Register Now

    - Boost your Agile Team Performance -

    This 1-day course guides you in the foundations of the Kanban Method® and serves as a fast starting point to an alternative path to Real Agility™. This course is designed for you if you are facilitating teams doing projects, operations, development, support, or research. Achieve the Team Kanban Practitioner® (TKP) credential with the Lean Kanban University® by successfully completing this course.

    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 7 PDUs | 7 SEUs
    - Team Kanban Practitioner® (TKP) certificate
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Teams" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.

    --
    TKP

    --

    TKP

    Read More

    Location:

    Online

    Date:

    Thu 10-Dec-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Team Kanban Practitioner® (TKP) badge

    Team Kanban Practitioner® (TKP)

    11 JAN 2021 - Monday - Online - Jerry Doucett

    Early-bird Discount! C$1195.00 C$1015.75 Until 13-Dec-2020 Register Now

    - Boost your Agile Team Performance -

    This 1-day course guides you in the foundations of the Kanban Method® and serves as a fast starting point to an alternative path to Real Agility™. This course is designed for you if you are facilitating teams doing projects, operations, development, support, or research. Achieve the Team Kanban Practitioner® (TKP) credential with the Lean Kanban University® by successfully completing this course.

    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 7 PDUs | 7 SEUs
    - Team Kanban Practitioner® (TKP) certificate
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Teams" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.

    --
    TKP
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    Location:

    Online

    Date:

    Mon 11-Jan-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
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  • Kanban System Design® (KMP I) [Virtual Learning] badge

    Kanban System Design® (KMP I) [Virtual Learning]

    19 to 20 NOV 2020 (2 days) - Starting Thursday - Online - Jerry Doucett & David Vicentin

    C$1795.00 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 14 PDUs | 14 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 19-Nov-2020
    Fri 20-Nov-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Kanban System Design® (KMP I) badge

    Kanban System Design® (KMP I)

    21 to 22 JAN 2021 (2 days) - Starting Thursday - Online - Jerry Doucett

    Early-bird Discount! C$1795.00 C$1525.75 Until 23-Dec-2020 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 14 PDUs | 14 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 21-Jan-2021
    Fri 22-Jan-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Kanban System Design® (KMP I) badge

    Kanban System Design® (KMP I)

    17 to 18 FEB 2021 (2 days) - Starting Wednesday - Online - Jerry Doucett

    Early-bird Discount! C$1795.00 C$1525.75 Until 19-Jan-2021 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 14 PDUs | 14 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Wed 17-Feb-2021
    Thu 18-Feb-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
  • Kanban Systems Improvement® (KMPII) [Virtual Learning] badge

    Kanban Systems Improvement® (KMPII) [Virtual Learning]

    26 to 27 NOV 2020 (2 days) - Starting Thursday - Online - Jerry Doucett & David Vicentin

    Early-bird Discount! C$1795.00 C$1525.75 Until 25-Oct-2020 Register Now

    - Optimize Services for Flow and Performance -

    This 2-day course focuses on the roll out and daily operation of a Kanban system. You will also learn how to manage, optimize, scale, and evolve your Kanban system over time.

    Learning Objectives
    - Managing Evolutionary Change
    - Dealing with Resistance to Change
    - Feedback Loops and Continuous Learning
    - Implementing and Scaling out Kanban
    - Balancing Demand and Capability
    - Optimizing Flow and Predictability

    Students completing both the Kanban Systems Design (KMP I) class and this class (KMP II) will earn the Kanban Management Professional® (KMP) credential with Kanban University® (KU).

    - 14 PDUs | 14 SEUs
    - Kanban University® (KU) certificate
    - Profile listing on the KU alumni page
    - Free Agile Advice e-book
    - Registered Education Provider with KU and PMI

    Download your copy for pre-reading by David J. Anderson:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 26-Nov-2020
    Fri 27-Nov-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Kanban Systems Improvement® (KMP II) badge

    Kanban Systems Improvement® (KMP II)

    25 to 26 FEB 2021 (2 days) - Starting Thursday - Online - Jerry Doucett

    Early-bird Discount! C$1795.00 C$1525.75 Until 27-Jan-2021 Register Now

    - Optimize Services for Flow and Performance -

    This 2-day course focuses on the roll out and daily operation of a Kanban system. You will also learn how to manage, optimize, scale, and evolve your Kanban system over time.

    Learning Objectives
    - Managing Evolutionary Change
    - Dealing with Resistance to Change
    - Feedback Loops and Continuous Learning
    - Implementing and Scaling out Kanban
    - Balancing Demand and Capability
    - Optimizing Flow and Predictability

    Students completing both the Kanban Systems Design (KMP I) class and this class (KMP II) will earn the Kanban Management Professional® (KMP) credential with Kanban University® (KU).

    - 14 PDUs | 14 SEUs
    - Kanban University® (KU) certificate
    - Profile listing on the KU alumni page
    - Free Agile Advice e-book
    - Registered Education Provider with KU and PMI

    Download your copy for pre-reading by David J. Anderson:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 25-Feb-2021
    Fri 26-Feb-2021

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer

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