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Kanban Change Management Principle: Encouraging Acts of Leadership at All Levels

February 12, 2019
3 minute read
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Acts of leadership are actions taken by one person, or group of people, that he/she/they believe will help the organization evolve towards agreed-upon pursued improvements.

In other words, people (at least managers) get together, understand their work better, agree on how they will pursue improvement through evolutionary change. Then, people go and do things. They make decisions. They are helping the system to evolve. They understand the implications of their decisions and actions for the system as a whole. They are sensing and responding to feedback from the system. They are taking responsibility for making things better.

Examples of Basic Acts of Leadership:

-Refining and making more explicit the definition of who our customers are and what they ask us for.
-Making the work more visible.
-Initiating a conversation to make policies more explicit.
-Listening to what others are saying about the problems of the system (even complaining!) and saying “Let’s do something about it!” and then doing something about it.
-Finding ways to better manage the work so that people are more free to self-organize.
-Measuring things that matter to customers.

Examples of Advanced Acts of Leadership:

-Asking questions that help people think differently about their work (double-loop learning)
-Creating environments in which others feel safe and free to carry out basic acts of leadership.
-Helping others learn about and apply evolutionary change theory.

Examples of Acts of Anti-leadership (micro-management):

-Telling other people how to do their jobs, including how to organize around the work.
-Measuring the performance of people (including groups and teams).

What is Evolutionary Change Theory?

An enterprise is an ecosystem of interdependent services. Services are systems for serving the needs of customers. Enterprises assume risk in order to pursue reward. Learning to better manage assumed risks enables an enterprise to evolve. Fit services manage explicit risks in order to pursue explicit rewards by serving the needs of customers. They adapt to changes in the environment, changes that introduce new risks. They learn how to manage and evolve in order to remain fit. They remain fit for the purposes of their customers and therefore fit for survival in the larger, dynamic ecosystems of the market, economy and society.

Every act that potentially contributes to the improved fitness of the enterprise ecosystem is an act of leadership.

These are essential management and leadership principles and practices for 21st century business success, it is at the heart of all learning espoused by Kanban University.

If you want to learn more, consider registering for a BERTEIG Kanban Learning Event.


 
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  • Kanban System Design® (KMPI) badge

    Kanban System Design® (KMPI)

    13 to 14 JUN 2023 (2 days) - Starting Tuesday - Online - David Vicentin

    C$1895.00 Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - Kanban System Design (KSD) - also known as 'Kanban for Real Agility®' - provides you with the fundamentals of the Kanban Method® . It is designed specifically for leaders starting their organization on the gentler path towards Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service, and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK) through a multi-step interactive case study review.

    This KSD course, (formerly known as Kanban Management Professional 1 - KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. The KSD is the prerequisite to the Kanban Systems Improvement course (KSI). By completing both this course (KSD) and the KSI, participants can earn their KMP credential with Kanban University®.

    Key Benefits
    - Participate in a Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our Kanban experts
    - Start your Kanban adoption and in evolving your system
    - Earn 16 PDUs | 16 SEUs
    - Obtain your Kanban University® KSD certificate
    - Completion of this and the KSI class will earn you the Kanban University® KMP credential
    - Get a profile listing on the Kanban University® alumni page
    - We are a Registered Education Provider with Kanban University® and PMI®
    - Taught by and overseen by Accredited Kanban Trainers (AKT's)

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download the recommended reading by "David J. Anderson and Andy Carmichael":
    Essential Kanban Condensed

    Please register using a corporate email address, for corporate loyalty program discounts.
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    Location:

    Online

    Date:

    Tue 13-Jun-2023
    Wed 14-Jun-2023

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    David Vicentin


    Senior Agile/Lean Consultant
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    Kanban System Design® (KMPI)

    26 to 27 SEP 2023 (2 days) - Starting Tuesday - Online - David Vicentin

    Early-bird Discount! C$1795.00 C$1525.75 Until 12-Sep Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - Kanban System Design (KSD) - also known as 'Kanban for Real Agility®' - provides you with the fundamentals of the Kanban Method® . It is designed specifically for leaders starting their organization on the gentler path towards Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service, and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK) through a multi-step interactive case study review.

    This KSD course, (formerly known as Kanban Management Professional 1 - KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. The KSD is the prerequisite to the Kanban Systems Improvement course (KSI). By completing both this course (KSD) and the KSI, participants can earn their KMP credential with Kanban University®.

    Key Benefits
    - Participate in a Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our Kanban experts
    - Start your Kanban adoption and in evolving your system
    - Earn 16 PDUs | 16 SEUs
    - Obtain your Kanban University® KSD certificate
    - Completion of this and the KSI class will earn you the Kanban University® KMP credential
    - Get a profile listing on the Kanban University® alumni page
    - We are a Registered Education Provider with Kanban University® and PMI®
    - Taught by and overseen by Accredited Kanban Trainers (AKT's)

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download the recommended reading by "David J. Anderson and Andy Carmichael":
    Essential Kanban Condensed

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Tue 26-Sep-2023
    Wed 27-Sep-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Kanban System Design® (KMPI) badge

    Kanban System Design® (KMPI)

    12 to 13 DEC 2023 (2 days) - Starting Tuesday - Online - David Vicentin

    Early-bird Discount! C$1795.00 C$1525.75 Until 28-Nov Register Now

    - Improve Knowledge Work Productivity -

    This 2-day workshop - Kanban System Design (KSD) - also known as 'Kanban for Real Agility®' - provides you with the fundamentals of the Kanban Method® . It is designed specifically for leaders starting their organization on the gentler path towards Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service, and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK) through a multi-step interactive case study review.

    This KSD course, (formerly known as Kanban Management Professional 1 - KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. The KSD is the prerequisite to the Kanban Systems Improvement course (KSI). By completing both this course (KSD) and the KSI, participants can earn their KMP credential with Kanban University®.

    Key Benefits
    - Participate in a Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our Kanban experts
    - Start your Kanban adoption and in evolving your system
    - Earn 16 PDUs | 16 SEUs
    - Obtain your Kanban University® KSD certificate
    - Completion of this and the KSI class will earn you the Kanban University® KMP credential
    - Get a profile listing on the Kanban University® alumni page
    - We are a Registered Education Provider with Kanban University® and PMI®
    - Taught by and overseen by Accredited Kanban Trainers (AKT's)

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download the recommended reading by "David J. Anderson and Andy Carmichael":
    Essential Kanban Condensed

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Tue 12-Dec-2023
    Wed 13-Dec-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer

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