You can also download the PDF version.
This Kanban diagram is not “official”, but you can use it as a reminder of many of the principles and practices which can be used in the Kanban Method.
I cobbled this Kanban diagram together from various presentations that I’ve delivered over the past few years. Some of them are my own innovations and some have been borrowed from others.
The “Service-Orientation/What We Do For Customers” is something that I found myself drawing on flip charts in almost all of my classes when answering the question “What is a service?”. I intend this as an optional reference rather than as definitive.
Kanban Diagram Acknowledgements
The most significant “borrowed” items are from Alexei Zheglov: “Workflow Mapping” (from Understanding Your Process as Collaborative Knowledge Discovery), “Visualize Flow of Customer-Recognizable Value” (can’t find the source, he drew it on a white board for me once) and the “Demand Matrix” (part of the STATIK A3).
The “Type/Class” matrix is an innovation of students from one of my classes (sorry, can’t remember their names).
Also, special shout out to Mishkin Berteig for the BERTEIG branding-consistent redesign!
Learn More about Kanban
To learn more about Kanban, please join us in our 1-day Team Kanban Practitioner (TKP) class for Scrum Masters, Team Leads and small startup entrepreneurs or in our 2-day Kanban System Design (KMP I) or 2-day Kanban System Improvement (KMP II) classes if you are a manager of a service, multiple teams, a program, at almost any scale in an organization. Senior leadership and executives will also find the KMP I and KMP II valuable.
We also have several more articles about Kanban which should be visible in the list of related articles below…
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Kanban System Design® (KMPI)
22 to 23 MAR 2023 (2 days) - Starting Wednesday - Online - David VicentinEarly-bird Discount! C$1795.00 C$1525.75 Until 22-Feb
- Improve Knowledge Work Productivity -
This 2-day workshop - Kanban System Design (KSD) - also known as 'Kanban for Real Agility®' - provides you with the fundamentals of the Kanban Method® . It is designed specifically for leaders starting their organization on the gentler path towards Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service, and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK) through a multi-step interactive case study review.
This KSD course, (formerly known as Kanban Management Professional 1 - KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. The KSD is the prerequisite to the Kanban Systems Improvement course (KSI). By completing both this course (KSD) and the KSI, participants can earn their KMP credential with Kanban University®.
- Participate in a Kanban simulation for immersive learning
- Design your service's Kanban board with guidance from our Kanban experts
- Start your Kanban adoption and in evolving your system
- Earn 16 PDUs | 16 SEUs
- Obtain your Kanban University® KSD certificate
- Completion of this and the KSI class will earn you the Kanban University® KMP credential
- Get a profile listing on the Kanban University® alumni page
- We are a Registered Education Provider with Kanban University® and PMI®
- Taught by and overseen by Accredited Kanban Trainers (AKT's)
EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!
Download the recommended reading by "David J. Anderson and Andy Carmichael":
Essential Kanban Condensed
Please register using a corporate email address, for corporate loyalty program discounts.
09:00 AM to 05:00 PM (EST)
Senior Agile/Lean Consultant