What Kanban Is (And Isn't)

August 21, 2020
4 minute read
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The Kanban Method is a management method for…

  • Directly improving service delivery;
  • Catalyzing improvements;
  • Evolving a business to be fit for purpose.

The Kanban Method is also…

  • An evolving and flexible system of pragmatic, actionable, evidence-based guidance;
  • Adaptable to the unique needs of each context to which it is applied;
  • Inclusive of evidence-based guidance from a broad range of professional disciplines, including economics, psychology, sociology, process management and change management.

The Kanban Method is not…

  • A project management method;
  • A software development lifecycle process;
  • Completely defined in a “manifesto” or “guide”;
  • An immutable process framework with binding rules, extant only in its entirety—in other words, you don’t need to be doing all of Kanban for it to be Kanban, nor is it advisable to try.

 

You would likely benefit from exploring the applicability of Kanban to your business because…

Your organization is an ecosystem of interdependent services—a complex, adaptive system. You introduce a Kanban system into it such that the complex system is stimulated to improve. – Alexei Zheglov

 

This wikipedia entry provides a fairly accurate description of the Kanban Method.

 

The Kanban Method has 3 Agendas:

  1. Survivability (of the business, for business executives);
  2. Service-orientation (for all levels of management);
  3. Sustainability (for professional services knowledge workers);

 

The Kanban Method could help you if one or more of the 3 agendas above applies to you.

 

The Kanban Method has 9 values:

  1. Customer focus
  2. Transparency
  3. Understanding
  4. Agreement
  5. Leadership
  6. Respect
  7. Collaboration
  8. Balance
  9. Flow

 

The Kanban Method has 6 practices; 3 change management principles and 3 service delivery principles.

The Kanban Method has 6 practices:

  1. Visualize
  2. Limit WIP
  3. Manage flow
  4. Make policies explicit
  5. Feedback loops
  6. Improve & evolve

Change Management Principles:

  1. Start with what you do now.
  2. Agree to pursue improvement through evolutionary change.
  3. Encourage acts of leadership at all levels.

Service Delivery Principles:

  1. Understand & focus on customer needs and expectations.
  2. Manage the work, let people self-organize around it.
  3. Policies govern service delivery.

 

You are “doing” Kanban if your intentions are that…

  • Management behaviour in your organization changes to enable Kanban;
  • The customer interface changes, in line with Kanban;
  • The customer contract changes, informed by Kanban;
  • Your service delivery business model changes to exploit Kanban.

Kanban University is the authority on the Kanban Method and the accredited training organization of LeanKanban Inc.

David J. Anderson is the founder of the Kanban Method. Essential Kanban Condensed, co-authored by Anderson and Andy Carmichael, is available as a free download.

Travis Birch is an Accredited Kanban Trainer with Kanban University.

 


 
If you find this useful, please consider contributing with our
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  • Team Kanban Practitioner® (TKP) [Virtual Learning] badge

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    - Boost your Agile Team Performance -

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    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 7 PDUs | 7 SEUs
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    - Taught by Accredited Kanban Trainers only

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    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.

    --

    TKP

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    Location:

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    Date:

    Thu 24-Sep-2020

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    09:00 AM to 05:00 PM (EST)

    Trainer:
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    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
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    02 NOV 2020 - Monday - Online - Jerry Doucett & David Vicentin

    Early-bird Discount! C$1195.00 C$1015.75 Until 01-Oct-2020 Register Now

    - Boost your Agile Team Performance -

    This 1-day course guides you in the foundations of the Kanban Method® and serves as a fast starting point to an alternative path to Real Agility™. This course is designed for you if you are facilitating teams doing projects, operations, development, support, or research. Achieve the Team Kanban Practitioner® (TKP) credential with the Lean Kanban University® by successfully completing this course.

    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 7 PDUs | 7 SEUs
    - Team Kanban Practitioner® (TKP) certificate
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Teams" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.

    --

    TKP

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    Online

    Date:

    Mon 02-Nov-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
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    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
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    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
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  • Team Kanban Practitioner® (TKP) [Virtual Learning] badge

    Team Kanban Practitioner® (TKP) [Virtual Learning]

    10 DEC 2020 - Thursday - Online - Jerry Doucett & David Vicentin

    Early-bird Discount! C$1195.00 C$1015.75 Until 11-Nov-2020 Register Now

    - Boost your Agile Team Performance -

    This 1-day course guides you in the foundations of the Kanban Method® and serves as a fast starting point to an alternative path to Real Agility™. This course is designed for you if you are facilitating teams doing projects, operations, development, support, or research. Achieve the Team Kanban Practitioner® (TKP) credential with the Lean Kanban University® by successfully completing this course.

    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 7 PDUs | 7 SEUs
    - Team Kanban Practitioner® (TKP) certificate
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Teams" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.

    --

    TKP

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    Location:

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    Date:

    Thu 10-Dec-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
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    30 SEP to 01 OCT 2020 (2 days) - Starting Wednesday - Online - Jerry Doucett

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    - Improve Knowledge Work Productivity -

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    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 14 PDUs | 14 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.

    --
    Both KMP I and KMP II must be completed to achieve the designation.

    KMP I
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    Location:

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    Date:

    Wed 30-Sep-2020
    Thu 01-Oct-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
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    19 to 20 NOV 2020 (2 days) - Starting Thursday - Online - Jerry Doucett & David Vicentin

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    - Improve Knowledge Work Productivity -

    This 2-day workshop - also known as 'Kanban for Real Agility®' - gives you the fundamentals of the Kanban Method® for leaders starting their organization on the gentle path to Real Agility™. This learning event is ideal for you if you are responsible for the delivery of a service. Learn the concepts of flow, pull, classes of service and learn to deal with interruptions and multi-tasking. Learn the Systems Thinking Approach To Implementing Kanban (STATIK).

    This course, known as Kanban Management Professional 1 (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

    - Participate in the Get Kanban simulation for immersive learning
    - Design your service's Kanban board with guidance from our trainer
    - Start your Kanban adoption
    - 14 PDUs | 14 SEUs
    - Profile listing on the LKU alumni page
    - Registered Education Provider with LKU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download your copy of the pre-reading book by David J. Anderson and Andy Carmichael:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 19-Nov-2020
    Fri 20-Nov-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
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    26 to 27 NOV 2020 (2 days) - Starting Thursday - Online - Jerry Doucett & David Vicentin

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    - Optimize Services for Flow and Performance -

    This 2-day course focuses on the roll out and daily operation of a Kanban system. You will also learn how to manage, optimize, scale, and evolve your Kanban system over time.

    Learning Objectives
    - Managing Evolutionary Change
    - Dealing with Resistance to Change
    - Feedback Loops and Continuous Learning
    - Implementing and Scaling out Kanban
    - Balancing Demand and Capability
    - Optimizing Flow and Predictability

    Students completing both the Kanban Systems Design (KMP I) class and this class (KMP II) will earn the Kanban Management Professional® (KMP) credential with Kanban University® (KU).

    - 14 PDUs | 14 SEUs
    - Kanban University® (KU) certificate
    - Profile listing on the KU alumni page
    - Free Agile Advice e-book
    - Registered Education Provider with KU and PMI

    Download your copy for pre-reading by David J. Anderson:
    Essential Kanban Condensed: https://resources.kanban.university/guide/

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Thu 26-Nov-2020
    Fri 27-Nov-2020

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer

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