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What Kanban Is (And Isn't)

August 21, 2020
4 minute read
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The Kanban Method is a management method for…

  • Directly improving service delivery;
  • Catalyzing improvements;
  • Evolving a business to be fit for purpose.

The Kanban Method is also…

  • An evolving and flexible system of pragmatic, actionable, evidence-based guidance;
  • Adaptable to the unique needs of each context to which it is applied;
  • Inclusive of evidence-based guidance from a broad range of professional disciplines, including economics, psychology, sociology, process management and change management.

The Kanban Method is not…

  • A project management method;
  • A software development lifecycle process;
  • Completely defined in a “manifesto” or “guide”;
  • An immutable process framework with binding rules, extant only in its entirety—in other words, you don’t need to be doing all of Kanban for it to be Kanban, nor is it advisable to try.

 

You would likely benefit from exploring the applicability of Kanban to your business because…

Your organization is an ecosystem of interdependent services—a complex, adaptive system. You introduce a Kanban system into it such that the complex system is stimulated to improve. – Alexei Zheglov

 

This wikipedia entry provides a fairly accurate description of the Kanban Method.

 

The Kanban Method has 3 Agendas:

  1. Survivability (of the business, for business executives);
  2. Service-orientation (for all levels of management);
  3. Sustainability (for professional services knowledge workers);

 

The Kanban Method could help you if one or more of the 3 agendas above applies to you.

 

The Kanban Method has 9 values:

  1. Customer focus
  2. Transparency
  3. Understanding
  4. Agreement
  5. Leadership
  6. Respect
  7. Collaboration
  8. Balance
  9. Flow

 

The Kanban Method has 6 practices; 3 change management principles and 3 service delivery principles.

The Kanban Method has 6 practices:

  1. Visualize
  2. Limit WIP
  3. Manage flow
  4. Make policies explicit
  5. Feedback loops
  6. Improve & evolve

Change Management Principles:

  1. Start with what you do now.
  2. Agree to pursue improvement through evolutionary change.
  3. Encourage acts of leadership at all levels.

Service Delivery Principles:

  1. Understand & focus on customer needs and expectations.
  2. Manage the work, let people self-organize around it.
  3. Policies govern service delivery.

 

You are “doing” Kanban if your intentions are that…

  • Management behaviour in your organization changes to enable Kanban;
  • The customer interface changes, in line with Kanban;
  • The customer contract changes, informed by Kanban;
  • Your service delivery business model changes to exploit Kanban.

Kanban University is the authority on the Kanban Method and the accredited training organization of LeanKanban Inc.

David J. Anderson is the founder of the Kanban Method. Essential Kanban Condensed, co-authored by Anderson and Andy Carmichael, is available as a free download.

Travis Birch is an Accredited Kanban Trainer with Kanban University.

 


 
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  • Team Kanban Practitioner® (TKP) badge

    Team Kanban Practitioner® (TKP)

    19 APR 2023 - Wednesday - Online - David Vicentin

    Early-bird Discount! C$1195.00 C$1015.75 Until 19-Mar Register Now

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    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 8 PDUs | 8 SEUs
    - Team Kanban Practitioner® (TKP) certificate
    - Profile listing on the KU (Kanban University) alumni page
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    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Teams" e-book written by BERTEIG consultants!

    Please note that to become certified with Kanban University, you must keep your video on throughout the duration of this course.

    Download the recommended reading by "David J. Anderson and Andy Carmichael":
    Essential Kanban Condensed


    [Register using a corporate email address, for corporate loyalty program discounts.]
    Read More

    Location:

    Online

    Date:

    Wed 19-Apr-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Team Kanban Practitioner® (TKP) badge

    Team Kanban Practitioner® (TKP)

    16 MAY 2023 - Tuesday - Online - David Vicentin

    Early-bird Discount! C$1195.00 C$1015.75 Until 16-Apr Register Now

    - Boost your Agile Team Performance -

    This 1-day course guides you in the foundations of the Kanban Method® and serves as a fast starting point to an alternative path to Real Agility™. This course is designed for you if you are facilitating teams doing projects, operations, development, support, or research. Achieve the Team Kanban Practitioner® (TKP) credential with Kanban University® by successfully completing this course.

    - Participate in the FeatureBan simulation for immersive learning
    - Build a real-world Kanban board with guidance from our trainer
    - 8 PDUs | 8 SEUs
    - Team Kanban Practitioner® (TKP) certificate
    - Profile listing on the KU (Kanban University) alumni page
    - Registered Education Provider with KU
    - Taught by Accredited Kanban Trainers only

    EXCLUSIVE: Free "Kanban for Teams" e-book written by BERTEIG consultants!

    Please note that to become certified with Kanban University, you must keep your video on throughout the duration of this course.

    Download the recommended reading by "David J. Anderson and Andy Carmichael":
    Essential Kanban Condensed


    [Register using a corporate email address, for corporate loyalty program discounts.]
    Read More

    Location:

    Online

    Date:

    Tue 16-May-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Kanban System Design® (KMPI) badge

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    22 to 23 MAR 2023 (2 days) - Starting Wednesday - Online - David Vicentin

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    This KSD course, (formerly known as Kanban Management Professional 1 - KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. The KSD is the prerequisite to the Kanban Systems Improvement course (KSI). By completing both this course (KSD) and the KSI, participants can earn their KMP credential with Kanban University®.

    Key Benefits
    - Participate in a Kanban simulation for immersive learning
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    - Earn 16 PDUs | 16 SEUs
    - Obtain your Kanban University® KSD certificate
    - Completion of this and the KSI class will earn you the Kanban University® KMP credential
    - Get a profile listing on the Kanban University® alumni page
    - We are a Registered Education Provider with Kanban University® and PMI®
    - Taught by and overseen by Accredited Kanban Trainers (AKT's)

    EXCLUSIVE: Free "Kanban for Managers" e-book written by BERTEIG consultants!

    Download the recommended reading by "David J. Anderson and Andy Carmichael":
    Essential Kanban Condensed

    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Wed 22-Mar-2023
    Thu 23-Mar-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
  • Kanban Systems Improvement® (KMPII) badge

    Kanban Systems Improvement® (KMPII)

    10 to 11 MAY 2023 (2 days) - Starting Wednesday - Online - David Vicentin

    Early-bird Discount! C$1795.00 C$1525.75 Until 10-Apr Register Now

    - Optimize Services for Flow and Performance -

    This 2-day workshop - Kanban Systems Improvement (KSI) - focuses on the leadership aspect as well as the roll out and daily operation of a multi-service system using Kanban as a management method. You will also learn how to use Kanban to manage, optimize, scale, and evolve your system over time.

    This KSI course, (formerly known as Kanban Management Professional 2 - KMP II), is the second of two courses towards the Kanban Management Professional (KMP) credential. The Kanban System Design (KSD) course is the prerequisite to this course. By completing both the KSD as well as this course (KSI), participants can earn their KMP credential with Kanban University®.

    Learning Objectives
    - Managing Evolutionary Change
    - Dealing with Resistance to Change
    - Feedback Loops and Continuous Learning
    - Implementing and Scaling out Kanban
    - Balancing Demand and Capability
    - Optimizing Flow and Predictability

    Key Benefits
    - Earn 16 PDUs | 16 SEUs
    - Obtain your Kanban University® KSI certificate
    - Completion of this and the KSD class will earn you the Kanban University® KMP credential
    - Get a profile listing on the Kanban University® alumni page
    - We are a Registered Education Provider with Kanban University® and PMI®
    - Taught by and overseen by Accredited Kanban Trainers (AKT's)

    EXCLUSIVE: Free "Agile Advice" e-book written by BERTEIG consultants!


    Please register using a corporate email address, for corporate loyalty program discounts.
    Read More

    Location:

    Online

    Date:

    Wed 10-May-2023
    Thu 11-May-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer

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