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Micro Learning Berteig

What is a MicroLearning Event?

It is a live virtual session that helps you to comprehend theory and Agile practices in a 3 hour training.

These events are led by experienced BERTEIG instructors who have decades of experience as coaches and trainers. The sessions are designed to be engaging with a high level of participation.

These events help participants to understand why small changes in behaviour can maximize the value created in the agile workplace.

1. Select a date and register for a MicroLearning™ Event

2. Do the pre-work before the MicroLearningEvent (if any)

3. Attend the instructor led MicroLearningEvent

4. Access documents related to your MicroLearningEvent on the BERTEIG training portal

5. Display your MicroLearningCertificate of completion on Social Media.

Who should attend a MicroLearning Event?

  • If you are looking to bolster your experience with live virtual instruction that helps you to comprehend Agile practices.
  • If you are considering a career that needs you to be at the top of your game when it comes to Agile methodologies and techniques.
  • If you need to show prospective employees that you are always looking to upgrade your skills.

MicroLearning Events are bitesize learning events that are designed to help you with specific techniques in the real world. By mastering these practices, you will become more confident in supporting your colleagues to work in a more sustainable and effective work environment

MicroLearning Events are for:

  • Team Leads
  • Business Analysts
  • People Managers
  • Project Managers
  • HR Managers
  • Functional Managers
  • Executives
  • Executive Assistants
  • Sales People
  • Customer Sales Representatives
  • Those who want to learn

Who should NOT attend a MicroLearning Event?

People who are purely technical and have little interest in improving work environments or processes. People who aren’t interested in improving themselves and just want a badge.

1. Select a date and register for a MicroLearning™ Event

2. Do the pre-work before the MicroLearningEvent (if any)

3. Attend the instructor led MicroLearningEvent

4. Access documents related to your MicroLearningEvent on the BERTEIG training portal

5. Display your MicroLearningCertificate of completion on Social Media.

A certificate of completion from BERTEIG for the MicroLearning Event.

3 PDUs | 3 SEUs
(Registered Education Provider with Scrum Alliance® and PMI®)

Connect and learn with other professionals in your industry

All inclusive registration price, no extra cost for learning portal access

Free online elearning content included

BERTEIG Benefits:

The BEST informative, practical and inspiring virtual learning environment.
No slides! 

Perpetual access to all the content of the course in our learning management system AND all future updates to the course materials.

Free follow-up support  to make sure that you have confidently understood the learning objectives.

Progress towards advancing your BERTEIG Professional status.

Reference to books based on the learning in the MicroLearning Event.

Networking opportunities with agile professionals

Dozens of supplemental learning resources designed to help you create adaptive product teams in any business

Additional discounts including a “pay-it-forward” discount for your colleagues AND 35% off two critical follow-up courses for Scrum Masters.

David Vicentin

David Vicentin Senior Agile/Lean Consultant

David Vicentin has delivered Operational Excellence and Agile implementation for the past 15 years as a management consultant.  His clients come from diverse industries in North America, South America and Europe.

Working at different organizational levels from operatives to senior management, his focus is to achieve sustainably higher results.  David has trained, mentored and coached thousands of people for many businesses, with a focus on increasing personal performance for coaches and improving their business environment, overall.

As an Industrial Engineer, Master in Economics and Finance and Master Black Belt in Lean Six Sigma, his ability to evolve people results in service delivery which increases value, reduces cost and improves both quality and productivity for his clients.

Facilitator of more than 250 projects using DMAIC, DMADV, RCA, Kaizen, FMEA and SCRUM, he focuses on cost reduction, quality and productivity improvements, cash flow improvement and customer satisfaction.

High profile clients include Volkswagen, Saint Gobain, Nortel Networks, Sherwin Williams, Coca-Cola, SITA, HSBC and Rolls Royce.  David has lead projects and workshops in materials/logistics, manufacturing, purchases, finance, sales, R&D and information technology areas.

David Vicentin has delivered Operational Excellence and Agile implementation for the past 15 years as a management consultant.  His clients come from diverse industries in North America, South America and Europe.

Working at different organizational levels from staff to senior management, his focus is to achieve sustainably higher results.  David has trained, mentored and coached thousands of people for many businesses, with a focus on increasing performance and improving business results.  David is a consultant, coach, facilitator, and trainer at all organizational levels.

As an Industrial Engineer, Master in Economics and Finance and Master Black Belt in Lean Six Sigma, his ability to evolve people results in service delivery which increases value, reduces cost and improves both quality and productivity for his clients.

Facilitator of more than 250 projects using DMAIC, DMADV, RCA, Kaizen, FMEA and SCRUM, he focuses on cost reduction, quality and productivity improvements, cash flow improvement and customer satisfaction.

Recently, David has increased his focus on business results with coaching and training on design thinking, lean startup, marketing, sales, product management and business strategy.

David has lead projects and workshops in marketing, materials/logistics, manufacturing, purchases, finance, sales, R&D and information technology areas.  David specializes in Productivity Techniques, Management Systems and, Finance focused to increase business results.

David coordinates and leads projects in many countries as he is fluent in English, Portuguese and Spanish.

David joined BERTEIG in July 2017.

Select Client List:

  • Financial Services: HSBC, Mastercard, Scotiabank, Great West Life, Concentra
  • Automotive: Rolls Royce, Trader.ca, Alberta Motor Association (AMA)
  • Healthcare: Sick Kids Foundation, Canadian Institute for Health Information (CIHI)
  • Other: Coca-Cola, LoyaltyOne, SITA, HOOPP

Certifications and Accreditations:

  • Team Kanban Practitioner (TKP), Kanban Management Professional (KMP)
  • Certified Scrum Professional (CSP-SM), Advanced Certified Scrum Product Owner (A-CSPO)
  • Lean Six Sigma Master Black Belt (LSSMBB), Design Thinking Trainer (DTT)
  • Leadership Circle Profile (LCP), Agile Certified Practitioner (PMI-ACP)
  • BSc. Production Engineering (POLI-USP), Master in Finance and Economics (Fundacao Getulio Vargas – FGV)

Experience Summary:

Over 15 years’ experience in designing and delivering training, on business topics, Lean Six Sigma and Agile Methods.

Testimonials:

“Derived from the fact that our organization has approximately 100,000 employees, it is an organization with a lot of structure, processes, protocols, therefore the projects carried out have long and bureaucratic project flows, however, due to needs and priorities we challenge ourselves to be able to perform a disruptive technological tool, with the objective that thousands of our employees are empowered and have a virtual library of contents and information that will help them to fulfill their roles.
With this Agile accompaniment we have broken paradigms, in this specific project, Agile techniques (Scrum) has given us the necessary support to convince employees that change of mentality, mainly with a collaboration approach, incremental deliveries, better way in the form of negotiation with internal clients, external (suppliers) and the most important thing as we do from day 1 more tangible results.
Thanks to Coach David we have found the right paths in the way that intervenes and guides us promptly in the project.” (translated from Spanish) – Andrés L Nava, Talent Development Leader, Coca-Cola

Mishkin Berteig

Mishkin Berteig Chief Executive Officer and Certified Scrum Trainer

Canada's Best Known & Longest-Standing Certified Scrum Trainer®
Mishkin Berteig leads, mentors, trains and coaches teams and organizations, managers and executives. Mishkin helps organizations become more effective by using methods such as Scrum, Extreme Programming (XP), OpenAgile® and Lean. These methods present the best balance between chaos and bureaucracy; they allow human creativity and problem-solving to flourish in the service of tangible corporate and organizational goals.

Mishkin has over 20 years of professional experience with Agile methods. Mishkin publishes articles and thoughts about agile on Agile Advice. Mishkin has trained people from Canada, the United States, India, China, the Middle East and Europe. Mishkin Berteig is President and co-founder of BERTEIG.

Mishkin Berteig Presenting at PMI Chapter on Agile Project Management

“For the first time in thirty years, I love my work. I wish you had come to help us decades ago!” – Mining Projects Shift Manager at Suncor.

Mishkin Berteig has been improving the lives of managers and their staff since 1995. Mishkin co-founded BERTEIG in 2004. Mishkin is committed to helping individuals, teams and organizations to transform their way of working and achieve Real Agility.

Mishkin has assisted organizations of all sizes to make the transformation from traditional methods (or no method at all) to Agile methods (Scrum, Lean, Kanban, OpenAgile). Mishkin has helped with culture change, change management, executive management coaching, Agile management, Agile product, project and operations management, Agile teamwork and Agile engineering practices. Mishkin is a  primary author of the Real AgilityProgram, BERTEIG’s solution for organizations to achieve higher levels of organizational agility.

Mishkin has developed and delivered Agile training both in public and in-house seminars for over 15,000 people around the world. Courses have been as short as three hour intensive seminars and as long as five day immersive boot-camps, and audiences have ranged from junior team members to senior executives of Fortune 50 organizations. Mishkin has been a Certified Scrum Trainer (CST) since 2005 and is the longest-standing CST in Canada.

Mishkin writes regularly for the BERTEIG blog with hundreds of articles about management, agility, teamwork, efficiency and creating beautiful work environemnts. Mishkin is also the author of several books including the in-progress “Win As A Manager – Delivering Massive Results, Creating Beautiful Work Environments and Ending Stress”.

Leadership Coaching/Training Highlights:

  • 2001: Advised the CIO of Charles Schwab, Geoff Penny, on Extreme Programming and Agile in the IT department as to how it may improve their existing Rational Unified Process implementation.
  • 2003: Workshop for CTO Rich Freyberg and direct reports of Schwab Capital Markets on Agile methods, focus on XP. The highlight of this experience was telling Rich to “shut up” because he was constantly interrupting the proceedings. (We had a long pre-existing relationship before that event – I didn’t get fired.)
  • 2004-2005: Consultant, coach and trainer at Capital One in Richmond Virgina. Worked closely with another consultant on a major assessment/report for the CTO Gregor Bailar and then worked with numerous senior managers as a coach and consultant. Also worked closely with a number of well-known agilists including Mary Poppendieck, Michael Hamman, Michael Spayd, and others.
  • 2005-2006: Certified Scrum Master class for the Director and Senior Managers at Siemens, Trango division, co-trained with Jeff Sutherland. Followed up with them for the next 18 months as their Agile coach and trainer, working directly with their senior managers.
  • 2006: Coach at RWDI working with the team on a Scrum adoption. A team-level crisis escalated to working with one of the VPs on a financial model to show the value of focus and rapid delivery.
  • 2007: Custom training for Dan Lesage, Software Development Director at Adobe and his senior managers. Focus on solving change management problems.
  • 2008: Lots of work with leaders and managers at Research in Motion (RIM) – BERTEIG got fired, eventually. Leadership didn’t enjoy looking at cultural issues in the organization. No names here, but it was a great learning experience for us to see how deeply culture matters in attempting to do a transformation.
  • 2009: Another bad experience: delivered a private training for OpenText to the CIO Nicholas Oddson and his senior leadership team. We totally bombed it and were not invited back. Lots of learning here too.
  • 2009-2011: Strategic consulting, executive presentations, Agile Coach Training for RBC and the newly-formed Agile Centre of Excellence.
  • 2010: Training, coaching and consulting at Suncor in Fort McMurray. First major engagement in a non-software Agile Transformation. Worked with Darin Zandee, Superintendent responsible for 200 people on the mine site, and his senior managers. Included one-on-one leadership coaching for Darin.
  • 2010-2011: Group leadership coaching and workshops for Cam Crosbie, AVP then CIO of Equitable Life, and his business peers. Focus on helping Cam and his peers function effectively as a leadership team in the context of an Agile Transformation.
  • 2011-2014: Training, coaching and consulting at Schlumberger Beijing Geosciences Centre working with Pearl Chu, Technology Centre Manager, in Beijing. Included leadership coaching for Pearl, Agile Coach Training for senior and mid-level managers reporting to Pearl.
  • 2012-2013: Leadership coaching and consulting over 18 months for Frank Leong, VP Business Technology and his colleagues including Michael O’Sullivan, President. Included a systematic leadership development program of our own design which has evolved over time to become the “Real Agility Leadership Track” and the “Real Agility Management Track”.
  • 2013: Executive presentation on Agile Transformation for FreshBooks leadership team.
  • 2014-2015: Multiple leadership presentations and workshops with Simon Palmer, CIO and his senior leadership team at LoyaltyOne. Focus on leading with integrity during their Agile Transformation.
  • 2016: MAJOR HIGHLIGHT: Attended and received Leadership Circle Profile Certification™. The Leadership Circle system has informed our work with leaders ever since.
  • 2016-2017: Focus on internal organizational development at BERTEIG and personal leadership development. Did no significant work with leaders in client organizations this year in order to focus on cleaning up our own house, so to speak.
  • 2018-2020: Design and deliver a custom leadership program for Scotiabank over 18 months covering mindset, Agile methods, leadership development, lean thinking, community development, technical excellence, and organizational change. Roughly equivalent to an MBA focused on leadership and organizational agility. Delivered to a cohort of 21 senior and mid-level managers.
  • 2019: Work with my own coaches to develop their leadership coaching ability, primarily focused on our engagement with Trader working with Steve Maidment, Chief Delivery Officer.
  • 2021-2022: One-on-One management agility coaching for the senior leadership team of a global luxury brand in the hospitality industry.

Select Client List:

  • Banking: Scotiabank, RBC, BMO, TD Canada Trust, CIBC, HomeTrust, Capital One, Charles Schwab, Key Bank
  • Energy/Resources: Schlumberger, Bruce Power, Suncor Energy, Geosoft
  • Insurance: Great West Life, Liberty Mutual, Equitable Ins., Empire Life, Economical Ins. Grp.
  • Telecom: Ericsson, Blackberry, Siemens, Telus, Rogers, Bell, Nortel
  • Media: Globe and Mail, Shaw Media, ZU, Canoe.ca, CBC, Glacier Media, Post Media, TV Ontario, Comcast
  • Loyalty: LoyaltyOne, AIMIA, Points.com, Empathica
  • Technology: Adobe, Blueprint, Freshbooks, Intuit, Irdeto, Kijiji, MyPlanet Digital, OpenText
  • Education: Xello/Career Cruising, Desire2Learn, Queens University, University of Guelph
  • Government: Goverment of Canada, Government of Ontario, City of Fort McMurray,
  • Other: App Annie, Modernizing Medicine, Trader.ca, D+H, Workopolis, 407ETR, British Counsel, PHH, Ganz, RWDI

Certifications and Accreditations:

Mishkin has been trained by the gurus in the Agile movement including Ken Schwaber, Jeff Sutherland, Mary Poppendieck, Esther Derby, and Mike Cohn.

Additionally, Mishkin has co-trained with or co-consulted with Ken Schwaber, Jeff Sutherland, Mary Poppendieck, Sanjiv Augustine and Michael Hamman,

  • Certified Scrum Trainer®, Path to CSP Educator®, CSP-PO, CSP-SM, SAFe Program Consultant
  • ICAgile Authorized Instructor, ICAgile Certified Professional (ICP)
  • Leadership Circle Profile Certified, Master of OpenAgile, Team Kanban Practitioner
  • BSc, Computational Science

Testimonials:

An engaging, thorough look at best practices behind true product ownership and working within Scrum. Expert instruction that was never boring and full of insightful learnings. It goes without saying that Mishkin knows his stuff, and is eager to teach Real Agility and Scrum to the world. – Matthew Parkinson, Director of Digital Product Management, Investors Group/ IGM Financial 2019

Mr. Berteig is a wonderful trainer and presenter of the materials covered. His experience in leading discussions around the various concepts and facilitating exercises used to feel the effect of Scrum were appropriate in relation to the audience’ prior experience and knowledge of the topic. – Simonne Cormier, Training Development and Coordinator, Veterans Affairs Canada, 2019

Experience Summary

  • Over 23 years practising, managing and coaching Agile Process and Development
  • Over 14 years experience teaching Scrum (and Agile) in a classroom
  • Over 11 years experience applying Agile outside of technology environments

Published Books

Other Interesting Facts about Mishkin Berteig

Mishkin has four children. His oldest is nearly 24 and his youngest is 12. Mishkin is, of course, extremely proud of his children who are all artists of various types… following firmly in the family tradition. Mishkin’s parents, step-parents and siblings are also mostly artists.

Mishkin worked for Peters Surveys Ltd. as a junior surveyor’s assistant in the late 80’s and early 90’s on and off. One of the big projects Mishkin assisted with was the Husky Oil Upgrader project just outside of Lloydminster, SK. Mishkin did both field work and site map calculation work for the grading of the site prior to construction.

Mishkin travelled to Belize on a one-month service project with a number of other youth in early 1990. Mishkin’s flights were eventful including a last-minute aborted landing due to a storm around Cancun. Mishkin travelled throughout Belize including Corazal, San Ignacio and Dangriga.

Mishkin has a few hobbies and past-times that generally follow in a 10-year cycle: custom Lego building, robotics, coin collecting, mathematics, and music composition. Of these, Lego and mathematics are currently at the fore of his attention.

Mishkin grew up in Saskatoon, Saskatchewan and loves that city very much. He hasn’t lived there for many years, but when he returns he often is overwhelmed by emotion as he visits favourite spots such as the University of Saskatchewan campus, the bridges and river valley, and the Broadway strip.

Selected Presentations

Leadership Agility – Luck, Love and Truthfulness” – 20181011 – Agile North Meetup

Agile Architecture Master Class” – 20180515 – Private Client

Scrum vs. Kanban vs. ADKAR vs. Kotter – Which Is Best For You?” – 20171031 – Global Scrum Gathering Dublin

Real Agility for Everyone” – 20170921 – Private Client

Doubling Productivity with Real Agility” – 20170613 – Project Management Institute SWO Chapter

Launching Agile Teams – The Skills Matrix” – 20161114 – Toronto Agile Conference

Yes, it is a 100% money-back guarantee.

At BERTEIG we love what we do and we are very confident in the quality and delivery of our training.  If our training fails to satisfy your learning objectives, you may make a request for a full refund - no questions asked.
Still not sure?

We occasionally allow people to audit our training before buying it. If you are interested in auditing a learning event, send us a request here.

The facilitators were engaging, prepared and knowledgeable and added personality to the session along the way. It has enhanced my knowledge so I may implement my learnings immediately.

Michele Winterholt, Project Manager, December 15, 2020

Upcoming MicroLearning™ Events

5 Practical and Insightful Classes to Choose From

  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    20 OCT 2022 - Thursday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode: 20221020
    Read More

    Location:

    Online

    Date:

    Thu 20-Oct-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    25 NOV 2022 - Friday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode: 20221125
    Read More

    Location:

    Online

    Date:

    Fri 25-Nov-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    14 DEC 2022 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1`
    Passcode: 20221214
    Read More

    Location:

    Online

    Date:

    Wed 14-Dec-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    10 JAN 2023 - Tuesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 2
    Passcode: 20230110
    Read More

    Location:

    Online

    Date:

    Tue 10-Jan-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    19 OCT 2022 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode: 20221019
    Read More

    Location:

    Online

    Date:

    Wed 19-Oct-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    18 NOV 2022 - Friday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode 20221118
    Read More

    Location:

    Online

    Date:

    Fri 18-Nov-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    07 DEC 2022 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode 20221207
    Read More

    Location:

    Online

    Date:

    Wed 07-Dec-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    11 JAN 2023 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode 20230111
    Read More

    Location:

    Online

    Date:

    Wed 11-Jan-2023

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer

Virtual is NOT boring!

Transform Your Business From Anywhere

In a brief period of time, learned practical Scrum methods that can be applied immediately to fully develop a product vision and goals.

David Lukey, Consultant, Smokejumpers Consulting Inc., DEC 2020

17+

Years of
Agile Coaching

15000+

People
Trained

210+

Corporate
Clients

24+

Countries
Reached
  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    20 OCT 2022 - Thursday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode: 20221020
    Read More

    Location:

    Online

    Date:

    Thu 20-Oct-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    25 NOV 2022 - Friday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode: 20221125
    Read More

    Location:

    Online

    Date:

    Fri 25-Nov-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    14 DEC 2022 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1`
    Passcode: 20221214
    Read More

    Location:

    Online

    Date:

    Wed 14-Dec-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Scrum Masters (ML-KSM) badge

    Kanban for Scrum Masters (ML-KSM)

    10 JAN 2023 - Tuesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Scrum Mastering Skills

    Agenda:
    1. Welcome
    2. Quick over view of the Scrum Master Role
    3. Flow Game
    4. Kanban Principles
    5. Serving the Scrum Team with Kanban
    6. Serving the Product Owner with Kanban
    7. Serving the Organization with Kanban
    8. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 2
    Passcode: 20230110
    Read More

    Location:

    Online

    Date:

    Tue 10-Jan-2023

    Time:

    09:00 AM to 05:00 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    19 OCT 2022 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode: 20221019
    Read More

    Location:

    Online

    Date:

    Wed 19-Oct-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    18 NOV 2022 - Friday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode 20221118
    Read More

    Location:

    Online

    Date:

    Fri 18-Nov-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    07 DEC 2022 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode 20221207
    Read More

    Location:

    Online

    Date:

    Wed 07-Dec-2022

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer
  • Kanban for Product Owners (ML-KPO) badge

    Kanban for Product Owners (ML-KPO)

    11 JAN 2023 - Wednesday - Online - Keisha Bagares

    C$495.00 Register Now

    Improve Your Project Ownership Skills

    Agenda:
    1. Welcome
    2. What is Kanban For?
    3. Kanban and Projects
    4. Techniques for POs
    5. Kanban Simulation
    6. Practical Next Steps
    7. Q&A

    --
    Use coupon MKT-MLE-50 to get 50% off on Micro Learning Events
    Room 1
    Passcode 20230111
    Read More

    Location:

    Online

    Date:

    Wed 11-Jan-2023

    Time:

    09:30 AM to 12:30 PM (EST)

    Trainer:

    Keisha Bagares


    Agile Trainer and Coach
    About Trainer

You're in Good Company

BERTEIG clients

Common Questions

  1. Q: Prices are in what currency?
    A: Canadian dollars. 
  2. Q: What methods of payment do you accept?
    A: Visa, Mastercard and American Express. We do not invoice for training. Under special circumstances we can also accept wire transfers, personal cheques, PayPal and Purchase Orders. Please contact accounting@berteig.com for special payment arrangements.
  3. Q: I need to cancel my place due to... what do I do about it?
    A: If your request to cancel is made ten (10) business days prior to the Learning Event, then you will be issued a refund and your spot will be made available for someone else. Please contact accounting@berteig.com with the order number you wish to have refunded.
    Within ten (10) business days, no refund is possible for any reason, but we will offer you a spot in a future class at 50% of the normal list price (no other discounts will apply).
    In the rare case of family or medical emergencies, please contact info@berteig.com as soon as you can and we will work with you to find a suitable solution.
  4. Q: I need to change the course date I am registered for due to... what do I do about it?
    A: As with cancellation, if your request to change dates is made ten (10) business days prior to the Learning Event, then you can be moved. Please contact info@berteig.com with your name, current course date and requested new course date.
    Within ten (10) business days, no changes are possible for any reason, but we will offer you a spot in another class at 50% of the normal list price (no other discounts will apply).
    In the rare case of family or medical emergencies, please contact us as soon as you can and we will work with you to find a suitable solution.
  5. Q: Can I send someone else in my place?
    A: Yes, you are welcome to change the registration information for a spot in a Learning Event at any time. Please contact info@berteig.com with the details including your own registration information and the full name, email address and phone number of the person who will attend in your place. There is no charge for such a change.
  6. Q: I found "the same" course for less... will you give me a discount?
    A: No, you have registered for a premium learning event with BERTEG, not a clone of some other course.
  7. Q: Do you ever offer discounts?
    A: Yes, everyone who attends one of our Learning Event is given a discount code to use on other courses or to pass along to coworkers, associates, family and friends.
    Also, if you belong to an organization that sends more than 3 people to our training courses, you may be eligible for the BERTEIG Loyalty Program. The more people that attend our training, the higher the discount available. Please contact us at info@berteig.com to find out more.
    Also, we offer "Early Bird" discounts on some Learning Events. We encourage you to register early to take advantage of these offers.
  8. Q: What if I register, then later discover a Loyalty Program discount was applicable. Can I get the discount applied retroactively?
    A: In most cases, yes you can. Please contact info@berteig.com with your order number for which you would like the discount applied and your company details.
  9. Q: Is your training tax deductible and can I get a T2202A slip?
    A: No, our training is not eligible for tax deductions. We do not give T2202A slips. T2202A slips are usually issued from Post Secondary Education Institutions like a college or university. We are not such an institution. Purchasing our training is more like purchasing a book or a ticket to an event.
      1. Q: How do I become a Certified ScrumMaster® (CSM)?
        A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/csm-certification. The training component of the CSM designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSM in-house private Learning Event.
      2. Q: What is included in becoming a Certified ScrumMaster® (CSM)?
        A: The Certified ScrumMaster® (CSM) online training that we offer includes all the materials that are needed to complete the 'training part' of the certification. There is no extra fee for the CSM online test, it is included in your registration with us. Once you have completed the training, you will receive an email within 1 week to complete the remaining step to get your certification. Full instructions will be provided in class, but don't worry, the test is straightforward! If you want to study, please consider reading the Scrum Guide.
      3. Q: How do I become a Certified Scrum Product Owner® (CSPO)?
        A: Scrum Alliance® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scrumalliance.org/get-certified/practitioners/cspo-certification. The training component of the CSPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated CSPO in-house private Learning Event.
      4. Q: How do I get SAFe® Scaled Agilist Certification (SA) from Scaled Agile®?
        A: Scaled Agile® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://www.scaledagile.com/certification/courses/leading-safe. The training component of the SA® designation is available only by attending BERTEIG’s virtual designated SA in-house private Learning Event.
        We do not offer SAFe® training as a public enrolment course as it is highly contextual curriculum.
      5. Q: Where can I find more information about SAFe® training and certification?
        A: The best source of information is always directly from Scaled Agile at http://www.scaledagile.com. BERTEIG also maintains our own SAFe® FAQ page at https://berteig.com/faq-safe.
      6. Q: How do I become certified as an OpenAgile® Team Member (OATM)?
        A: The OpenAgile Center for Learning is the governing body for this certification. Full details may be found at http://www.openagile.com/TeamMember. The training component of the OATM designation is available either by attending a virtual designated OATM in-house private Learning Event.
      7. Q: How do I become a PMI® Agile Certified Practitioner (PMI-ACP)?
        A: The Project Management Institute® (PMI) is the governing body for this certification. Full details may be found at https://www.pmi.org/certifications/types/agile-acp. The training component of the PMI-ACP® designation is available either by attending a designated virtual PMI-ACP in-house private Learning Event.
      8. Q: How do I become certified as a Team Kanban Practitioner® (TKP)?
        A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/team-kanban. The training component of the TKP designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated virtual TKP in-house private Learning Event.
      9. Q: How do I become certified as a Kanban Management Professional (KMP)?
        A: Kanban University® (KU) is the governing body for this certification. Full details may be found at https://leankanban.com/kmp-program. Note this is a two-class certification – you must complete BOTH the Kanban Systems Design® (KMP I) class AND the Kanban System Improvement® (KMP II) class. The training component of the KMP® designation is available either by attending BERTEIG virtual public Learning Events or as part of designated in-house private Learning Events.
      10. Q:How do I become a Scrum Inc. Scrum Master Product Owner® (SSMPO)?
        A: Scrum Inc® is the governing body for this certification and BERTEIG is licensed to deliver the training portion. Full details may be found at https://agileeducation.org. The training component of the SSMPO designation is available either by attending one of BERTEIG’s virtual public Learning Events or as part of a designated in-house private Learning Event.
      11. Q:How can I claim my CSM® or CSPO® or SSMPO® class for PDUs from PMI®?
        A: Please log in to your account on the PMI Continuing Certification Requirements System (CCRS) website at https://ccrs.pmi.org and enter the details of your learning experience to claim the hours. Be sure to enter all the details of the class you took (CSM or CSPO or SSMPO) to claim the appropriate PDUs (16 for 2-day and 24 for 3-day).
      12. Q: How can I claim other BERTEIG event PDUs from PMI®?
        A: If you have completed a Learning Event with BERTEIG that has appropriate content e.g. BERTEIG MicroLearning™ you may claim the PDUs as private learning hours on the PMI-CCRS website.
        If asked, you may need to show evidence of registration or attendance for the class. Obtaining PDUs is your responsibility and for more information, please refer to the PMI-CCR Certification Requirements Handbook at https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/ccr-certification-requirements-handbook.pdf?la=en.
  1. Q: What if I'm shy and don't like interacting with people?
    A: Our virtual Learning Events are highly interactive and we make them safe and comfortable for even the most shy people! Our facilitators are experts in creating an online environment where everyone is encouraged to participate without forcing you to do things or say things that might be uncomfortable. This is not like school. This is not like a university lecture. This is not like a high-pressure business meeting.
  2. Q: What if I'm just coming to get a certification?
    A: Okay! We know lots of people who have come to our virtual Learning Events in the past to only achieve a valuable certification. They have told us in no uncertain terms that it was still the best "course" they have ever attended, they learned far more than they expected to, and that they were excited to apply what they learned as soon as possible. Sure, you can attend just for the certification!
  3. Q: What do I need to do to prepare for the online course?
    A:There are three things you must do beforehand to prepare for BERTEIG online Learning Events.
    1. Complete pre-work at training.berteig.com
    2. Set up Zoom for video conferencing
    3. Get familiar with Miro whiteboard collaboration
    For most Learning Events, there is some pre-work which must be completed before the class begins. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Check the description of your Learning Event to see if there are any special requirements.
  4. Q: Do I need a laptop or can I use my phone?
    A: You will need a laptop or desktop for the BERTEIG Learning events. Handheld devices such as tablets and phones are not suitable for the interactive nature of the classes.
  5. Q: Do you provide copies of your slides?
    A: First of all, we usually don't use slides in our Learning Events - instead we have a moderate number of handouts and these are accessed in one place using the BERTEIG Learning Management System (LMS).
    The only exception to this is the SAFe training classes where we are a delivery partner and the materials come directly from Scaled Agile - in those classes there are typically a lot of slides to go through in the training.
  6. Q: When does my Learning Event start and finish?
    A: Normally our Learning Events start at 9:00am sharp and end by 4:30pm (Eastern Time +5:00 GMT). Some Learning Events may have other schedules. Please read the page about your particular Learning Event to know exactly what time it starts and ends. Be mindful that some courses have a substantial Theory portion that needs to be completed prior to the Classroom start.
  7. Q: Do you offer your virtual Learning Events as private sessions?
    A: Yes. Please contact sales@berteig.com for more information and to receive a quote. Typically 'in-house' virtual sessions are scheduled six or more weeks after a contract has been signed - please ask for a quote as soon as possible if you think your need is urgent!
    We can also create custom online Learning Events for an additional fee. We even do train-the-trainer programs for larger organizations who wish to leverage in-house staff.
    Generally, we avoid doing the CSM, CSPO and SSMPO Learning Events as private virtual classes, and we encourage you to attend with your group to a public scheduled session.
  8. Q: What if I have an emergency and have to leave for some/part/most of the virtual class?
    A: It depends on the emergency. If it is a medical emergency for yourself or a family member, we will work with you to either re-schedule or refund your money depending on circumstances. We don't have a fixed policy about this.
    For work related emergencies, we will not issue a refund, but will offer a spot to you at a future course at a 50% discount rate.
  9. Q: What does it mean when a session is "Guaranteed To Run"?
    A:  Most BERTEIG Learning Events are given this designation, which means that if it's scheduled, we will run the class, even with just a few people registered. We do this to respect the time you have allotted to learning. Occasionally something may prevent us from running the class e.g. a health emergency, however we will do everything we can under normal circumstances to run scheduled classes; we take this seriously and it is our commitment to you.
  10. Q: Do you recommend any supplemental learning resources?
    A: Yes. We have a list of recommended reading for agility that is organized by type of BERTEIG Learning Event.
  1. Q: Does BERTEIG partner with others to advertise and deliver training?
    A: Yes. We partner with training resellers who can reach a different audience than the companies we normally serve. If you have a question about our resellers or if you are interested in establishing a partnership relationship please contact sales@berteig.com.
  2. Q: I am a trainer myself. Can I list my courses on this website?
    A: No. This is one type of partnership that we are considering but have not yet established. If you are interested in this type of partnership, please contact sales@berteig.com.
We are a referral centric business. And as such, we stand ready, willing and passionately able to serve anybody important to you by giving them perspective, advice, recommendations, and treating them in a very special way.