Create Adaptive Product Teams in Any Business
(CSM)
Register Now
🇬🇧 £945*
🇪🇺 €1095*
🇺🇸 $1145*
🇨🇦 $1595

Classes Guaranteed to Run**

* Price will be billed in Canadian dollars. International prices listed are for reference only based on recent exchange rates.
** Certified Scrum Master classes are guaranteed to run as soon as four people have registered.

Virtual Certified Scrum Master® training is now available worldwide.

We’ve channeled our 15 years of expertise into our new Virtual Certified Scrum Master®.

Not only do we provide the same excellence you’ve come to expect from BERTEIG, but feedback shows that participants believe the courses are now better than in-person training!

Virtual Learning is much better than the in-person. I have a distributed team and it's been fantastic to learn some tools that I definitely can use to collaborate with them.

Elisabeth Rosenfeld, Project Director, Enterprise Risk Management, CIBC, March 24, 2020

Certified Scrum Master with Scrum AllianceThis 2-day course gives you the tools to create adaptive product teams in any business and provides the foundations to be an effective Scrum Master.

Achieve Certified Scrum Master ® (CSM) designation with the Scrum Alliance by successfully completing this course which includes:

  • an e-learning component
  • a live virtual classroom component with two expert facilitators,
  • a final exam administered by the Scrum Alliance.

BERTEIG has trained over 12,000 people around the world.Mishkin Berteig, Certified Scrum Master trainer

 

Mishkin Berteig teaches every CSM alongside another BERTEIG Agile expert. A Certified Scrum Trainer, Mishkin has trained more than 8,000 Scrum Masters over the past 15 years.

Team Leads, Project Managers, HR Managers, Functional Managers, Executives, Executive Assistants and Sales People.

  • If you have been doing Agile or Scrum for years, this course is a valuable reminder of the details, is great for networking and learning from peers, and a great start to an intensive path of certification.
  • If you are considering using Scrum, this is a great opportunity to learn about the best circumstances to use Scrum, common challenges, what results to expect… and when not to use it!

Who should NOT attend: people who are purely technical with no interest in working with people, people who are uncomfortable with discussions about interpersonal dynamics, people who don’t want their teams to improve.


This course is strongly recommended for Team Leads and HR Managers who are responsible for creating a high performance work environment, Executives who want to transform their business, and Project Managers who need to know how to work with Agile and Scrum teams.

Learning Outcomes

By successfully completing this course you will be able to:

  • Create adaptive product teams in any business.
  • Remove basic obstacles that prevent teams from achieving high-performance and real agility.
  • Enable a team to follow the Scrum process to deliver great products and continuously improve quality.
  • Describe Scrum to others including the roles, meetings, artifacts & principles, and benefits & pitfalls.
  • Identify the environments in which the application of Scrum would lead to excellent results.
  • Apply tools and techniques to the role of Scrum Master for a single Scrum team.
  • Fulfill the requirements of the Certified Scrum Master ® (CSM) program.

The above list of learning objectives is in addition to the basic learning objectives required by the Scrum Alliance®

  • The BEST informative, practical and inspiring virtual learning environment for actual Scrum Masters
  • Perpetual access to all the content of the course in our learning management system
  • Free follow-up coaching support from Mishkin Berteig (some restrictions apply)*
  • Additional discounts including a “pay-it-forward” discount for your colleagues
  • 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI®)
  • Scrum Alliance® exam fee and 2-year membership included
  • Dozens of supplemental learning resources designed to help you create adaptive product teams in any business
  • Progress towards advancing your BERTEIG Professional status (loyalty program benefits)

 Certified Scrum Master with Scrum Alliance    

Mishkin Berteig

Mishkin Berteig Chief Executive Officer and Certified Scrum Trainer

Canada's Best Known & Longest-Standing Certified Scrum Trainer®
Mishkin Berteig leads, mentors, trains and coaches teams and organizations, managers and executives. Mishkin helps organizations become more effective by using methods such as Scrum, Extreme Programming (XP), OpenAgile® and Lean. These methods present the best balance between chaos and bureaucracy; they allow human creativity and problem-solving to flourish in the service of tangible corporate and organizational goals.

Mishkin has over 20 years of professional experience with Agile methods. Mishkin publishes articles and thoughts about agile on Agile Advice. Mishkin has trained people from Canada, the United States, India, China, the Middle East and Europe. Mishkin Berteig is President and co-founder of BERTEIG.

Mishkin Berteig Presenting at PMI Chapter on Agile Project Management

Mishkin Berteig has been training, coaching and consulting for organizations since 1995. Mishkin co-founded BERTEIG in 2004. Mishkin is committed to helping individuals, teams and organizations to transform their way of working and achieve Real Agility.

Mishkin has assisted organizations of all sizes to make the transformation from traditional methods to Agile methods (Extreme Programming, Scrum, Lean, Kanban, OpenAgile). Mishkin has helped with culture change, change management, executive management coaching, Agile management, Agile product, project and operations management, Agile teamwork and Agile engineering practices. Mishkin is a co-author of the Real AgilityProgram, BERTEIG’s solution for organizations to achieve higher levels of organizational agility.

Mishkin has developed and delivered Agile training both in public and in-house seminars for over 10000 people in Canada and abroad. Courses have been as short as three hour intro-style and as long as five day boot-camp-style, and audiences have ranged from junior team members to senior executives. Mishkin has been a Certified Scrum Trainer since 2005 and is the longest-standing CST in Canada.

Mishkin writes regularly for the BERTEIG blog (formerly Agile Advice) with hundreds of articles about agile methods. Mishkin is also the author of two books “Agile Advice” and “I Am Not a Great Leader”.

Leadership Coaching/Training Highlights:

  • 2001: Advised the CIO of Charles Schwab, Geoff Penny, on Extreme Programming and Agile in the IT department as to how it may improve their existing Rational Unified Process implementation.
  • 2003: Workshop for CTO Rich Freyberg and direct reports of Schwab Capital Markets on Agile methods, focus on XP. The highlight of this experience was telling Rich to “shut up” because he was constantly interrupting the proceedings. (We had a long pre-existing relationship before that event – I didn’t get fired.)
  • 2004-2005: Consultant, coach and trainer at Capital One in Richmond Virgina. Worked closely with another consultant on a major assessment/report for the CTO Gregor Bailar and then worked with numerous senior managers as a coach and consultant. Also worked closely with a number of well-known agilists including Mary Poppendieck, Michael Hamman, Michael Spayd, and others.
  • 2005-2006: Certified Scrum Master class for the Director and Senior Managers at Siemens, Trango division, co-trained with Jeff Sutherland. Followed up with them for the next 18 months as their Agile coach and trainer, working directly with their senior managers.
  • 2006: Coach at RWDI working with the team on a Scrum adoption. A team-level crisis escalated to working with one of the VPs on a financial model to show the value of focus and rapid delivery.
  • 2007: Custom training for Dan Lesage, Software Development Director at Adobe and his senior managers. Focus on solving change management problems.
  • 2008: Lots of work with leaders and managers at Research in Motion (RIM) – BERTEIG got fired, eventually. Leadership didn’t enjoy looking at cultural issues in the organization. No names here, but it was a great learning experience for us to see how deeply culture matters in attempting to do a transformation.
  • 2009: Another bad experience: delivered a private training for OpenText to the CIO Nicholas Oddson and his senior leadership team. We totally bombed it and were not invited back. Lots of learning here too.
  • 2009-2011: Strategic consulting, executive presentations, Agile Coach Training for RBC and the newly-formed Agile Centre of Excellence.
  • 2010: Training, coaching and consulting at Suncor in Fort McMurray. First major engagement in a non-software Agile Transformation. Worked with Darin Zandee, Superintendent responsible for 200 people on the mine site, and his senior managers. Included one-on-one leadership coaching for Darin.
  • 2010-2011: Group leadership coaching and workshops for Cam Crosbie, AVP then CIO of Equitable Life, and his business peers. Focus on helping Cam and his peers function effectively as a leadership team in the context of an Agile Transformation.
  • 2011-2014: Training, coaching and consulting at Schlumberger Beijing Geosciences Centre working with Pearl Chu, Technology Centre Manager, in Beijing. Included leadership coaching for Pearl, Agile Coach Training for senior and mid-level managers reporting to Pearl.
  • 2012-2013: Leadership coaching and consulting over 18 months for Frank Leong, VP Business Technology and his colleagues including Michael O’Sullivan, President. Included a systematic leadership development program of our own design which has evolved over time to become the “Real Agility Leadership Track” and the “Real Agility Management Track”.
  • 2013: Executive presentation on Agile Transformation for FreshBooks leadership team.
  • 2014-2015: Multiple leadership presentations and workshops with Simon Palmer, CIO and his senior leadership team at LoyaltyOne. Focus on leading with integrity during their Agile Transformation.
  • 2016: MAJOR HIGHLIGHT: Attended and received Leadership Circle Profile Certification™. The Leadership Circle system has informed our work with leaders ever since.
  • 2016-2017: Focus on internal organizational development at BERTEIG and personal leadership development. Did no significant work with leaders in client organizations this year in order to focus on cleaning up our own house, so to speak.
  • 2018-2020: Design and deliver a custom leadership program for Scotiabank over 18 months covering mindset, Agile methods, leadership development, lean thinking, community development, technical excellence, and organizational change. Roughly equivalent to an MBA focused on leadership and organizational agility. Delivered to a cohort of 21 senior and mid-level managers.
  • 2019: Work with my own coaches to develop their leadership coaching ability, primarily focused on our engagement with Trader working with Steve Maidment, Chief Delivery Officer.

Select Client List:

  • Banking: Scotiabank, RBC, BMO, TD Canada Trust, CIBC, HomeTrust, Capital One, Charles Schwab, Key Bank
  • Energy/Resources: Schlumberger, Bruce Power, Suncor Energy, Geosoft
  • Insurance: Great West Life, Liberty Mutual, Equitable Ins., Empire Life, Economical Ins. Grp.
  • Telecom: Ericsson, Blackberry, Siemens, Telus, Rogers, Bell, Nortel
  • Media: Globe and Mail, Shaw Media, ZU, Canoe.ca, CBC, Glacier Media, Post Media, TV Ontario, Comcast
  • Loyalty: LoyaltyOne, AIMIA, Points.com, Empathica
  • Technology: Adobe, Blueprint, Freshbooks, Intuit, Irdeto, Kijiji, MyPlanet Digital, OpenText
  • Education: Xello/Career Cruising, Desire2Learn, Queens University, University of Guelph
  • Government: Goverment of Canada, Government of Ontario, City of Fort McMurray,
  • Other: App Annie, Modernizing Medicine, Trader.ca, D+H, Workopolis, 407ETR, British Counsel, PHH, Ganz, RWDI

Certifications and Accreditations:

Certified Scrum Trainer®, Path to CSP Educator®, CSP-PO, CSP-SM, SAFe Program Consultant

Leadership Circle Profile Certified, Master of OpenAgile, Team Kanban Practitioner

BSc, Computational Science

Testimonials:

An engaging, thorough look at best practices behind true product ownership and working within Scrum. Expert instruction that was never boring and full of insightful learnings. It goes without saying that Mishkin knows his stuff, and is eager to teach Real Agility and Scrum to the world. – Matthew Parkinson, Director of Digital Product Management, Investors Group/ IGM Financial 2019

Mr. Berteig is a wonderful trainer and presenter of the materials covered. His experience in leading discussions around the various concepts and facilitating exercises used to feel the effect of Scrum were appropriate in relation to the audience’ prior experience and knowledge of the topic. – Simonne Cormier, Training Development and Coordinator, Veterans Affairs Canada, 2019

Experience Summary

  • Over 20 years practising, managing and coaching Agile Process and Development
  • Over 11 years experience teaching Scrum (and Agile) in a classroom
  • Over 8 years experience applying Agile outside of technology environments

Publications

2018


Support independent publishing: Buy this e-book on Lulu.
…or from the iBookStore!

2014


Support independent publishing: Buy the Agile Advice e-book on Lulu.
…or from the iBookStore!
…or from Amazon!

 

Presentations

Leadership Agility – Luck, Love and Truthfulness” – 20181011 – Agile North Meetup

Agile Architecture Master Class” – 20180515 – Private Client

Scrum vs. Kanban vs. ADKAR vs. Kotter – Which Is Best For You?” – 20171031 – Global Scrum Gathering Dublin

Real Agility for Everyone” – 20170921 – Private Client

Doubling Productivity with Real Agility” – 20170613 – Project Management Institute SWO Chapter

Launching Agile Teams – The Skills Matrix” – 20161114 – Toronto Agile Conference

We are so confident in the quality and delivery of our training, that we offer a satisfaction guarantee that you will be satisfied with the learning you receive in the class.

Upcoming Virtual Learning Events

Certified Scrum Master® (CSM)

  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    11 to 12 AUG 2020 - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    C$1595.00 Register Now Only 1 Spot left!

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 11-Aug-2020
    Wed 12-Aug-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    25 to 26 AUG 2020 - Starting Tuesday - Online - Mishkin Berteig

    C$1595.00 Register Now Only 8 Spots left!

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 25-Aug-2020
    Wed 26-Aug-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    09 to 10 SEP 2020 - Starting Wednesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 11-Aug-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Wed 09-Sep-2020
    Thu 10-Sep-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    22 to 23 SEP 2020 - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 31-Aug-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 22-Sep-2020
    Wed 23-Sep-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    06 to 07 OCT 2020 - Starting Tuesday - Online - Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 07-Sep-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 06-Oct-2020
    Wed 07-Oct-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    20 to 21 OCT 2020 - Starting Tuesday - Online - Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 21-Sep-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 20-Oct-2020
    Wed 21-Oct-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    03 to 04 NOV 2020 - Starting Tuesday - Online - Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 05-Oct-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 03-Nov-2020
    Wed 04-Nov-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer

Reviews

645+ Testimonials

Learning Event Preparation

Once you have registered for Certified Scrum Master, you will need to complete approx 3 hours of compulsory pre-work on our virtual learning platform training.berteig.com.

You will gain access once you have registered.

Agenda

Certified Scrum Master

Prior to arriving in the virtual classroom, you must make time to do some preparatory work and pass the Scrum Foundations Test. You should expect the preparatory work to take about 2 hours. This work and passing the test are required to attend the live portion of the class and for certification.

  • The Purpose of Scrum
  • The Scrum Values
  • The Scrum Roles
  • The Scrum Process
  • The Definition of Done
  • Myth: The Scrum Master is a Project Manager
  • Myth: Sprint Zero is Part of Scrum
  • Myth: Scrum is for IT Projects
  • The Scrum Guide
  • The Agile Manifesto
  • Practice Quiz: Scrum Foundations
  • Pre-Class Test - Scrum Foundations
  • Instructor Introductions
  • Tools Introduction
  • Warm-Up: Participant's Introduction
  • Warm-Up: The Scrum Process
  • BERTEIG Sign-In - Tell Us You're Here!
  • Requirements for Certification
  • Simulation - Outcomes
  • Simulation - Logistics and Timing
  • Simulation - Product Vision
  • Simulation - Sprint Delivery and Goal (overview)
  • Adaptive Product Teams
  • Sprint 1 - ScrumMaster Responsibilities
  • Sprint 1 - Retrospective: Pluses and Deltas
  • Sprint 1 - Execute!
  • Sprint 1 - Debrief
  • Sprint 1 - Customer Feedback
  • Sprint 1 - Customer Information
  • Sprint 2 - ScrumMaster Responsibilities
  • Sprint 2 - Retrospective: Starfish Diagram
  • Sprint 2 - Simple Sprint Planning
  • Sprint 2 - Practice Simple Sprint Planning
  • Sprint 2 - Simple Task Visibility
  • Sprint 2 - Execute!
  • Sprint 2 - Debrief
  • Sprint 2 - Customer Feedback
  • Sprint 2 - The Standard "Three Little Pigs" Story
  • Agile Planning
  • Agile Planning Principles and Steps
  • The Bucket System
  • Project/Release Planning
  • Artifact Transparency
  • Mapping Dependencies
  • Scrum Maturity and Hybrid Scrum
  • Discussion: Simulation Definition of "Done"
  • Sprint 3 - ScrumMaster Responsibilities
  • Sprint 3 - Task Board and Sprint Burndown Chart
  • Sprint 3 - Retrospective: Mad Sad Glad
  • Sprint 3 - Execute!
  • Sprint 3 - Customer Feedback
  • Sprint 3 - Debrief
  • History of Agile
  • Scrum Teams
  • Agile Team Room Example
  • Agile Engineering Practices
  • High Performance Teams
  • Obstacle Removal Strategies
  • Q&A
  • CSM Learning Objectives
  • Learning Path
  • Important Course Follow-Up
  • Scrum Alliance

Are you a BERTEIG Professional?

Achieve your BERTEIG Professional designation by attending two or more BERTEIG Learning Events

Loyalty Is Rewarded

BERTEIG Loyalty Program

At BERTEIG, we believe that continuous lifelong learning is a key element to success and achieving excellence.

We developed the BERTEIG Loyalty Program to encourage our clients to develop a culture of continuous learning. The more people you train, the more money you save (simple)!

The discount level you reach by the end of the calendar year is maintained for another full calendar year. As soon as you reach the minimum number of registrations for the next level, you move up and enjoy greater discounts.

The BERTEIG Loyalty Program is available for both Public and Private training.

Starter Program

Register
3 people
=
15%

Momentum Program

Register
10 people
=
20%

Accelerate Program

Register
20 people
=
25%

Enterprise Program

Register
40 people
=
30%

For a limited time during COVID-19, we are offering all corporate clients:

40% discount*

Use your work e-mail to register and receive the promotional pricing

(*some restrictions apply)

Additional Benefits

Certified Scrum Master

In the virtual learning, we use Estimation Cards to estimate the effort involved in performing tasks.

If you’d like to get your own set of physical BERTEIG Estimation cards, let us know and we will ship some out for you (within Canada).

BERTEIG Notebook

If you would also like to receive a complimentary spiral-bound journal with zipper pocket, please let us know in the feedback form and we will get one sent out to you.

Each notebook comes with extra BERTEIG Post-It notes and a BERTEIG Sharpie for you to use at work.

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Curious?

Register for an upcoming Certified Scrum Master ® (CSM) course
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    11 to 12 AUG 2020 - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    C$1595.00 Register Now Only 1 Spot left!

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 11-Aug-2020
    Wed 12-Aug-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    25 to 26 AUG 2020 - Starting Tuesday - Online - Mishkin Berteig

    C$1595.00 Register Now Only 8 Spots left!

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 25-Aug-2020
    Wed 26-Aug-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    09 to 10 SEP 2020 - Starting Wednesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 11-Aug-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Wed 09-Sep-2020
    Thu 10-Sep-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    22 to 23 SEP 2020 - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 31-Aug-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 22-Sep-2020
    Wed 23-Sep-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    06 to 07 OCT 2020 - Starting Tuesday - Online - Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 07-Sep-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.

    Location:

    Online

    Date:

    Tue 06-Oct-2020
    Wed 07-Oct-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer