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Create Adaptive Product Teams in Any Business
(CSM)
Register Now
🇬🇧 £945**
🇪🇺 €1095**
🇺🇸 $1145**
🇨🇦 $1595

GUARANTEED TO RUN* — SATISFACTION GUARANTEED

** Price will be billed in Canadian dollars. International prices listed are for reference only based on recent exchange rates.
* Certified Scrum Master classes are guaranteed to run as soon as four people have registered.

Certified Scrum Master with Scrum Alliance

As described in the new Scrum Guide, the Scrum Master is responsible for promoting and supporting Scrum. Scrum Masters do this by helping everyone understand Scrum theory, practices, rules, and values.

Scrum Masters are true leaders who serve the Scrum Team and the larger organization. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.

This 2-day Certified Scrum Master course gives you the tools to create adaptive product teams in any business and provides the foundations to be an effective Scrum Master.

Certification Process:

1. Select a date and register for a CSM event

2. Do a self-paced 3-hour long pre-work before the event

3. Attend a two-day accredited instructor led virtual CSM event

4. Pass the exam on Scrum Alliance website

5. Access your CSM certificate and badge on the Scrum Alliance website

Who should attend:

  • If you have been doing Agile or Scrum for years, this course is a valuable reminder of the details, is great for networking and learning from peers, and a great start to an intensive path of certification.
  • If you are considering using Scrum, this is a great opportunity to learn about the best circumstances to use Scrum, common challenges, what results to expect… and when not to use it!

Certified Scrum Master is strongly recommended for Team Leads and HR Managers who are responsible for creating a high performance work environment, Executives who want to transform their business, and Project Managers who need to know how to work with Agile and Scrum teams.

CSM is for :

  • Team Leads
  • Project Managers
  • HR Managers
  • Functional Managers
  • Executives
  • Executive Assistants
  • Sales People

Who should NOT attend:

People who are purely technical and have little interest in improving work environments or processes, people who are uncomfortable with group exercises and simulations (perhaps you prefer lecture-based instruction), people who aren’t interested in or responsible for team improvement.

By successfully achieving the Certified Scrum Master® certification, you will be able to:

  • Create adaptive product teams in any business.
  • Remove basic obstacles that prevent teams from achieving high-performance and real agility.
  • Enable a team to follow the Scrum process to deliver great products and continuously improve quality.
  • Describe Scrum to others including the roles, meetings, artifacts & principles, and benefits & pitfalls.
  • Identify the environments in which the application of Scrum would lead to excellent results.
  • Apply tools and techniques to the role of Scrum Master for a single Scrum team.
  • Fulfill the requirements of the Certified Scrum Master ® (CSM) program.

The above list of learning objectives is in addition to the basic learning objectives required by the Scrum Alliance®

Internationally recognized CSM credential – valid for 2 years, easily renewable

16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI®)

Scrum Alliance® membership for 2-years 

All inclusive, exam fees is included, no extra cost

Free CSM Exam Retake Included

BERTEIG Benefits:

The BEST informative, practical and inspiring virtual learning environment. No slides! In-depth simulation

Perpetual access to all the content of the course in our learning management system

Free follow-up coaching support from Mishkin Berteig (some restrictions apply)*

Progress towards advancing your BERTEIG Professional status

“Agile Advice” – Creating High Performance Teams In Business Organizations e-book

Hard practice test prepared by agile experts

Dozens of supplemental learning resources designed to help you create adaptive product teams in any business

Additional discounts including a “pay-it-forward” discount for your colleagues

Networking opportunities with agile professionals

Mishkin Berteig

Mishkin Berteig Chief Executive Officer and Certified Scrum Trainer

Canada's Best Known & Longest-Standing Certified Scrum Trainer®
Mishkin Berteig leads, mentors, trains and coaches teams and organizations, managers and executives. Mishkin helps organizations become more effective by using methods such as Scrum, Extreme Programming (XP), OpenAgile® and Lean. These methods present the best balance between chaos and bureaucracy; they allow human creativity and problem-solving to flourish in the service of tangible corporate and organizational goals.

Mishkin has over 20 years of professional experience with Agile methods. Mishkin publishes articles and thoughts about agile on Agile Advice. Mishkin has trained people from Canada, the United States, India, China, the Middle East and Europe. Mishkin Berteig is President and co-founder of BERTEIG.

Mishkin Berteig Presenting at PMI Chapter on Agile Project Management

Mishkin Berteig has been training, coaching and consulting for organizations since 1995. Mishkin co-founded BERTEIG in 2004. Mishkin is committed to helping individuals, teams and organizations to transform their way of working and achieve Real Agility.

Mishkin has assisted organizations of all sizes to make the transformation from traditional methods to Agile methods (Extreme Programming, Scrum, Lean, Kanban, OpenAgile). Mishkin has helped with culture change, change management, executive management coaching, Agile management, Agile product, project and operations management, Agile teamwork and Agile engineering practices. Mishkin is a co-author of the Real AgilityProgram, BERTEIG’s solution for organizations to achieve higher levels of organizational agility.

Mishkin has developed and delivered Agile training both in public and in-house seminars for over 10000 people in Canada and abroad. Courses have been as short as three hour intro-style and as long as five day boot-camp-style, and audiences have ranged from junior team members to senior executives. Mishkin has been a Certified Scrum Trainer since 2005 and is the longest-standing CST in Canada.

Mishkin writes regularly for the BERTEIG blog (formerly Agile Advice) with hundreds of articles about agile methods. Mishkin is also the author of two books “Agile Advice” and “I Am Not a Great Leader”.

Leadership Coaching/Training Highlights:

  • 2001: Advised the CIO of Charles Schwab, Geoff Penny, on Extreme Programming and Agile in the IT department as to how it may improve their existing Rational Unified Process implementation.
  • 2003: Workshop for CTO Rich Freyberg and direct reports of Schwab Capital Markets on Agile methods, focus on XP. The highlight of this experience was telling Rich to “shut up” because he was constantly interrupting the proceedings. (We had a long pre-existing relationship before that event – I didn’t get fired.)
  • 2004-2005: Consultant, coach and trainer at Capital One in Richmond Virgina. Worked closely with another consultant on a major assessment/report for the CTO Gregor Bailar and then worked with numerous senior managers as a coach and consultant. Also worked closely with a number of well-known agilists including Mary Poppendieck, Michael Hamman, Michael Spayd, and others.
  • 2005-2006: Certified Scrum Master class for the Director and Senior Managers at Siemens, Trango division, co-trained with Jeff Sutherland. Followed up with them for the next 18 months as their Agile coach and trainer, working directly with their senior managers.
  • 2006: Coach at RWDI working with the team on a Scrum adoption. A team-level crisis escalated to working with one of the VPs on a financial model to show the value of focus and rapid delivery.
  • 2007: Custom training for Dan Lesage, Software Development Director at Adobe and his senior managers. Focus on solving change management problems.
  • 2008: Lots of work with leaders and managers at Research in Motion (RIM) – BERTEIG got fired, eventually. Leadership didn’t enjoy looking at cultural issues in the organization. No names here, but it was a great learning experience for us to see how deeply culture matters in attempting to do a transformation.
  • 2009: Another bad experience: delivered a private training for OpenText to the CIO Nicholas Oddson and his senior leadership team. We totally bombed it and were not invited back. Lots of learning here too.
  • 2009-2011: Strategic consulting, executive presentations, Agile Coach Training for RBC and the newly-formed Agile Centre of Excellence.
  • 2010: Training, coaching and consulting at Suncor in Fort McMurray. First major engagement in a non-software Agile Transformation. Worked with Darin Zandee, Superintendent responsible for 200 people on the mine site, and his senior managers. Included one-on-one leadership coaching for Darin.
  • 2010-2011: Group leadership coaching and workshops for Cam Crosbie, AVP then CIO of Equitable Life, and his business peers. Focus on helping Cam and his peers function effectively as a leadership team in the context of an Agile Transformation.
  • 2011-2014: Training, coaching and consulting at Schlumberger Beijing Geosciences Centre working with Pearl Chu, Technology Centre Manager, in Beijing. Included leadership coaching for Pearl, Agile Coach Training for senior and mid-level managers reporting to Pearl.
  • 2012-2013: Leadership coaching and consulting over 18 months for Frank Leong, VP Business Technology and his colleagues including Michael O’Sullivan, President. Included a systematic leadership development program of our own design which has evolved over time to become the “Real Agility Leadership Track” and the “Real Agility Management Track”.
  • 2013: Executive presentation on Agile Transformation for FreshBooks leadership team.
  • 2014-2015: Multiple leadership presentations and workshops with Simon Palmer, CIO and his senior leadership team at LoyaltyOne. Focus on leading with integrity during their Agile Transformation.
  • 2016: MAJOR HIGHLIGHT: Attended and received Leadership Circle Profile Certification™. The Leadership Circle system has informed our work with leaders ever since.
  • 2016-2017: Focus on internal organizational development at BERTEIG and personal leadership development. Did no significant work with leaders in client organizations this year in order to focus on cleaning up our own house, so to speak.
  • 2018-2020: Design and deliver a custom leadership program for Scotiabank over 18 months covering mindset, Agile methods, leadership development, lean thinking, community development, technical excellence, and organizational change. Roughly equivalent to an MBA focused on leadership and organizational agility. Delivered to a cohort of 21 senior and mid-level managers.
  • 2019: Work with my own coaches to develop their leadership coaching ability, primarily focused on our engagement with Trader working with Steve Maidment, Chief Delivery Officer.

Select Client List:

  • Banking: Scotiabank, RBC, BMO, TD Canada Trust, CIBC, HomeTrust, Capital One, Charles Schwab, Key Bank
  • Energy/Resources: Schlumberger, Bruce Power, Suncor Energy, Geosoft
  • Insurance: Great West Life, Liberty Mutual, Equitable Ins., Empire Life, Economical Ins. Grp.
  • Telecom: Ericsson, Blackberry, Siemens, Telus, Rogers, Bell, Nortel
  • Media: Globe and Mail, Shaw Media, ZU, Canoe.ca, CBC, Glacier Media, Post Media, TV Ontario, Comcast
  • Loyalty: LoyaltyOne, AIMIA, Points.com, Empathica
  • Technology: Adobe, Blueprint, Freshbooks, Intuit, Irdeto, Kijiji, MyPlanet Digital, OpenText
  • Education: Xello/Career Cruising, Desire2Learn, Queens University, University of Guelph
  • Government: Goverment of Canada, Government of Ontario, City of Fort McMurray,
  • Other: App Annie, Modernizing Medicine, Trader.ca, D+H, Workopolis, 407ETR, British Counsel, PHH, Ganz, RWDI

Certifications and Accreditations:

Certified Scrum Trainer®, Path to CSP Educator®, CSP-PO, CSP-SM, SAFe Program Consultant

Leadership Circle Profile Certified, Master of OpenAgile, Team Kanban Practitioner

BSc, Computational Science

Testimonials:

An engaging, thorough look at best practices behind true product ownership and working within Scrum. Expert instruction that was never boring and full of insightful learnings. It goes without saying that Mishkin knows his stuff, and is eager to teach Real Agility and Scrum to the world. – Matthew Parkinson, Director of Digital Product Management, Investors Group/ IGM Financial 2019

Mr. Berteig is a wonderful trainer and presenter of the materials covered. His experience in leading discussions around the various concepts and facilitating exercises used to feel the effect of Scrum were appropriate in relation to the audience’ prior experience and knowledge of the topic. – Simonne Cormier, Training Development and Coordinator, Veterans Affairs Canada, 2019

Experience Summary

  • Over 20 years practising, managing and coaching Agile Process and Development
  • Over 11 years experience teaching Scrum (and Agile) in a classroom
  • Over 8 years experience applying Agile outside of technology environments

Publications

2018


Support independent publishing: Buy this e-book on Lulu.
…or from the iBookStore!

2014


Support independent publishing: Buy the Agile Advice e-book on Lulu.
…or from the iBookStore!
…or from Amazon!

 

Presentations

Leadership Agility – Luck, Love and Truthfulness” – 20181011 – Agile North Meetup

Agile Architecture Master Class” – 20180515 – Private Client

Scrum vs. Kanban vs. ADKAR vs. Kotter – Which Is Best For You?” – 20171031 – Global Scrum Gathering Dublin

Real Agility for Everyone” – 20170921 – Private Client

Doubling Productivity with Real Agility” – 20170613 – Project Management Institute SWO Chapter

Launching Agile Teams – The Skills Matrix” – 20161114 – Toronto Agile Conference

Yes, it is a money-back guarantee.

We are so confident in the quality and delivery of our training, that we offer a satisfaction guarantee that you will be satisfied with the learning you receive in the class.

  • The guarantee is that you will be satisfied with the learning you receive in the class.
  • The guarantee can only be triggered if a participant has attended the full course.
  • Those who request it need to complete a “perfection game” feedback before the refund is granted.
Still not sure?
Read some recent reviews here...
World-wide
Certified Scrum Masters

877,112

Average annual salary
for Scrum Masters (US$)

$116,659

Expected 10-year
job growth

24%

I have done various training courses over the years both external and internal to the workplace, I can honestly say this Certified Scrum Master was the best training I have received. It was practical, it didn't feel rushed or watered down. I completed it confident that I could start the next day as a Scrum Master and execute the duties without tripping over my feet too much.

Maja Orlic, Product Manager, September 10, 2020

Upcoming Virtual Learning Events

Certified Scrum Master® (CSM)

  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    08 to 09 DEC 2020 (2 days) - Starting Tuesday - Online - David Vicentin & Mishkin Berteig

    C$1595.00 Register Now Only 5 Spots left!

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 08-Dec-2020
    Wed 09-Dec-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    12 to 13 JAN 2021 (2 days) - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 14-Dec-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 12-Jan-2021
    Wed 13-Jan-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    26 to 27 JAN 2021 (2 days) - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 28-Dec-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 26-Jan-2021
    Wed 27-Jan-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    08 to 09 FEB 2021 (2 days) - Starting Monday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 10-Jan-2021 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Mon 08-Feb-2021
    Tue 09-Feb-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    23 to 24 FEB 2021 (2 days) - Starting Tuesday - Online - Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 25-Jan-2021 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 23-Feb-2021
    Wed 24-Feb-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    22 to 23 MAR 2021 (2 days) - Starting Monday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 21-Feb-2021 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Mon 22-Mar-2021
    Tue 23-Mar-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer

Why do we charge what we charge?
We can justify our price in one word: quality. Just read some of the 3000+ testimonials (not ratings, actual written testimonials) from past students and this video testimonial. Also, the focus of our course is on launching adaptive product teams as opposed to a general intro to Scrum. Your instructor has been personally trained and mentored by the founders of Scrum, Ken Schwaber and Jeff Sutherland. We don’t compete on price because we don’t need to!

Recent Reviews

Certified Scrum Master® (CSM)

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Agenda

Certified Scrum Master® (CSM)

Prior to arriving in the virtual classroom, you must make time to do some preparatory work and pass the Scrum Foundations Test. You should expect the preparatory work to take about 2 hours. This work and passing the test are required to attend the live portion of the class and for certification.

  • The Purpose of Scrum
  • The Scrum Values
  • The Scrum Roles
  • The Scrum Process
  • The Definition of Done
  • Myth: The Scrum Master is a Project Manager
  • Myth: Sprint Zero is Part of Scrum
  • Myth: Scrum is for IT Projects
  • The Scrum Guide
  • The Agile Manifesto
  • Practice Quiz: Scrum Foundations
  • Pre-Class Test - Scrum Foundations
  • Instructor Introductions
  • Tools Introduction
  • Warm-Up: Participant's Introduction
  • Warm-Up: The Scrum Process
  • BERTEIG Sign-In - Tell Us You're Here!
  • Requirements for Certification
  • Simulation - Outcomes
  • Simulation - Logistics and Timing
  • Simulation - Product Vision
  • Simulation - Sprint Delivery and Goal (overview)
  • Adaptive Product Teams
  • Sprint 1 - ScrumMaster Responsibilities
  • Sprint 1 - Retrospective: Pluses and Deltas
  • Sprint 1 - Execute!
  • Sprint 1 - Debrief
  • Sprint 1 - Customer Feedback
  • Sprint 1 - Customer Information
  • Sprint 2 - ScrumMaster Responsibilities
  • Sprint 2 - Retrospective: Starfish Diagram
  • Sprint 2 - Simple Sprint Planning
  • Sprint 2 - Practice Simple Sprint Planning
  • Sprint 2 - Simple Task Visibility
  • Sprint 2 - Execute!
  • Sprint 2 - Debrief
  • Sprint 2 - Customer Feedback
  • Sprint 2 - The Standard "Three Little Pigs" Story
  • Agile Planning
  • Agile Planning Principles and Steps
  • The Bucket System
  • Project/Release Planning
  • Artifact Transparency
  • Mapping Dependencies
  • Scrum Maturity and Hybrid Scrum
  • Discussion: Simulation Definition of "Done"
  • Sprint 3 - ScrumMaster Responsibilities
  • Sprint 3 - Task Board and Sprint Burndown Chart
  • Sprint 3 - Retrospective: Mad Sad Glad
  • Sprint 3 - Execute!
  • Sprint 3 - Customer Feedback
  • Sprint 3 - Debrief
  • History of Agile
  • Scrum Teams
  • Agile Team Room Example
  • Agile Engineering Practices
  • High Performance Teams
  • Obstacle Removal Strategies
  • Q&A
  • CSM Learning Objectives
  • Learning Path
  • Important Course Follow-Up
  • Scrum Alliance

Virtual is NOT boring!

Transform Your Business From Anywhere

This Certified Scrum Master training was the best online course I've ever taken. The emphasis on pre-work and passing the pre-test was good to help ensure everyone started on the same page regardless of experience. The simulation and team work in a virtual environment was great under the pandemic circumstances. The expectation of everyone actively participating, and Mishkin's and Jerry's knowledge and extensive experiences, contributed to rounding out the experience. I recommend this course whether you have Agile or Scrum background or not!

Cindy Avrith, Program Manager, Canada Life, June 24, 2020

Live virtual training is delivered based on the Canadian Eastern time zone (ET) from 9:00am to 4:30pm.
People in different time zones can attend this training on following times.

06:00 AM - 01:30 PM


Vancouver, British Colombia
Seattle, Washington
San Francisco, California
Los Angeles, California
Las Vegas, Nevada

07:00 AM - 02:30 PM


Edmonton, Alberta
Calgary, Alberta
Denver, Colorado
Guatemala
San Jose, Costa Rica

08:00 AM - 03:30 PM


Winnipeg, Manitoba
Chicago, Illinois
Dallas, Texas
Mexico City, Mexico
Lima, Peru

09:00 AM - 04:30 PM


Ottawa, Ontario
Montreal, Quebec
New York, USA
Boston, Massachusetts
Atlanta, Georgia

10:00 AM - 05:30 PM


Halifax, Nova Scotia
Charlottetown, PE
Bermuda
São Paulo, Brazil
Santiago, Chile

01:00 PM - 08:30 PM


Reykjavik, Iceland
Nouakchott, Mauritania
Conakry, Guinea
Accra, Ghana
Timbuktu, Mali

02:00 PM - 09:30 PM


London, United Kingdom
Dublin, Ireland
Lisbon, Portugal
Abuja, Nigeria
Luanda, Angola

03:00 PM - 10:30 PM


Berlin, Germany
Rome, Italy
Paris, France
Madrid, Spain
Warsaw, Poland

We Vouch For You

Become BERTEIG professional

ABERTEIG Professional loyalty program badgedd an extra badge to your profile. When you participate in two or more BERTEIG Learning Events, you automatically become a BERTEIG Professional.

BERTEIG Professionals are highly-trained experts in agility including Kanban and Scrum.  A BERTEIG Professional has shown commitment to learning about all aspects of business agility including Agile methods, Leadership development, Lean thinking, Community development, Technical practices and Organizational change.

Join the elite ranks of BERTEIG-trained agile professionals. We vouch for our BERTEIG Professionals and provide outstanding benefits.

  • Learn - Receive at-cost refreshers of any BERTEIG course you’ve taken.
  • Achieve - First-look at jobs within the Agile space.
  • Grow - Personalized, impact-focused coaching support.
  • Promote - Get a free listing on BERTEIG.com linked to your LinkedIn profile.
  • Network - Exclusive professional networking and learning events.
  • Showcase - Proudly display your status as a BERTEIG Professional.
Exclusive to BERTEIG Professionals: Attend Leadership Writing Workshop worth of C$395 at no cost.

We Are Growing Organically

Did you know that about 90% of our business growth is the result of word of mouth recommendations?
Yes, it is true. People who attend our training can't help recommending us to their colleagues and friends, and they also can't wait to attend advanced training with us. This is what people say about us:

I enjoyed being there (at the training). You guys are the gold star standard for Agile. Thanks for the training over the years.

Oscar Savoini, Project Manager, Honda Canada, August 31, 2020

The training was great. Very informative and interactive. The BERTEIG team has mastered that art of online learning, you will not be bored. Definitely recommend.

Antoinette Boachie, Consultant, Agile Sales & Marketing, CIBC, October 07, 2020

See how people feel after attending our training, read some of the 3000+ recent reviews, and attend our training with no reservations.

16+

Years of
Training Expertise

15000+

People
Trained

210+

Cooperate
Clients

24+

Countries
Reached

Loyalty Is Rewarded

BERTEIG Loyalty Program

At BERTEIG, we believe that continuous lifelong learning is a key element to success and achieving excellence.

We developed the BERTEIG Loyalty Program to encourage our clients to develop a culture of continuous learning. The more people you train, the more money you save (simple)!

The discount level you reach by the end of the calendar year is maintained for another full calendar year. As soon as you reach the minimum number of registrations for the next level, you move up and enjoy greater discounts.

The BERTEIG Loyalty Program is available for both Public and Private training.

Starter Program

Register
3 people
in a year
=
15%
off this year
and next year,
organization-wide

Momentum Program

Register
10 people
in a year
=
20%
off this year
and next year,
organization-wide

Accelerate Program

Register
20 people
in a year
=
25%
off this year
and next year,
organization-wide

Enterprise Program

Register
40 people
in a year
=
30%
off this year
and next year,
organization-wide

BERTEIG loyalty program is not a one-time group discount. It is a long-term organization-wide program to encourage continuous learning in the organization while saving money on training. If you are looking for a one-time group discount, write us here or call us on 1-(888) 852-8216, we would love to help you out.

You're in Good Company

BERTEIG clients

  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    08 to 09 DEC 2020 (2 days) - Starting Tuesday - Online - David Vicentin & Mishkin Berteig

    C$1595.00 Register Now Only 5 Spots left!

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 08-Dec-2020
    Wed 09-Dec-2020

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    David Vicentin

    David Vicentin


    Senior Agile/Lean Consultant
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    12 to 13 JAN 2021 (2 days) - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 14-Dec-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 12-Jan-2021
    Wed 13-Jan-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    26 to 27 JAN 2021 (2 days) - Starting Tuesday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 28-Dec-2020 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 26-Jan-2021
    Wed 27-Jan-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    08 to 09 FEB 2021 (2 days) - Starting Monday - Online - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 10-Jan-2021 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Mon 08-Feb-2021
    Tue 09-Feb-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    VP Training Services, Senior Consultant and Instructor
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer
  • Certified ScrumMaster® (CSM) [Virtual Learning] badge

    Certified ScrumMaster® (CSM) [Virtual Learning]

    23 to 24 FEB 2021 (2 days) - Starting Tuesday - Online - Mishkin Berteig

    Early-bird Discount! C$1595.00 C$1355.75 Until 25-Jan-2021 Register Now

    - Create Adaptive Product Teams in Any Business -

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation by successfully completing this training and the online exam taken after the class (you'll receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs (REP with Scrum Alliance® and PMI)
    - Scrum Alliance® exam fee and 2-year membership included
    - In-depth simulation, engaging classroom discussion & no slides!

    Please register using a corporate email address, for corporate loyalty program discounts.

    __________________________________________________________________________

    IMPORTANT NOTE: This learning event requires:
    - 3 hours of Scrum preparatory work
    - review of Scrum foundational videos
    - completion of quizzes and SM-ready test


    All participants are expected to have completed the preparatory work before the start of the class. Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.
    Read More

    Location:

    Online

    Date:

    Tue 23-Feb-2021
    Wed 24-Feb-2021

    Time:

    09:00 AM to 04:30 PM (EST)

    Trainer:
    Mishkin Berteig

    Mishkin Berteig


    Chief Executive Officer
    About Trainer